As I turned into the hotel complex, I could see the garden areas were well maintained and looked delightful. The 'welcome' at Reception was warm and informative. The room was extremely clean and tidy and had everything I required for an overnight stay, including tea, coffee and milk. There were plenty of parking spaces and even when I returned at 9:30pm, it was still easy to park not far from my room. It really is a well laid out complex and as elderly, single woman, I felt really safe. I had a great night’s sleep. Because of the motel type layout, there were no banging doors or people talking loudly in corridors, just a nice quite night. The bed was supportive but at the same time soft but not too soft, the pillows were slim and softish and very comfortable. At breakfast the next morning, the waitress explained what was on offer and took my order, then I relaxed with a great cup of tea while it was cooked. I didn't want a full 'English' so chose poached eggs on toast and bacon. The poached eggs were spot on, nicely rounded and exactly soft enough in the middle. They came with nice lean bacon that was fried. There was plenty of brown or white bread on offer, along with croissants, muffins and other delights. Oh joy! There were multiple real toasters available to toast the bread, far better than the conveyer type ones that are often used in other hotels. I have stayed in other hotels but this is the one I will be coming back to in Basildon, as I really enjoyed my stay.

Nothing

Room had almost everything at an excellent price. Room was clean, bed very comfortable bathroom clean and tidy, everything functional and well stocked, nothing was broken. In the morning breakfast provided; continentaland full English, coffee, tea, etc. Bar available for evening. Security on-site. Very impressive all round..

During my stay the room was very warm. It was a shame the room did not contain a fan. They are cheap enough. In the morning I mentioned this at reception to be told you should be offered a fan on check in. Fan would have made stay perfect for the price.

Easy to get too. Convenient parking for my lwb van. Grounds tidy. Rooms lovely and clean bit continental lay out with battle scars. Good TV channels. Bathroom and bedroom good size. Staff nice and pleasant good breakfast choice off full English or yogurt fruit cereals toast cheese and jams plus honey and much more. Decent evening meals plus good bar for drinks plenty off drinks machines for soft drinks payable. Just round corner is asda and mc Donald's plus more big shops as industrial park room cleaned daily

Extraction fan in bathroom runs constant all day and all night annoyingly. Curtains slightly short so lights from outside shine in room from car park Key card a bit annoying

Check in was very smooth, the staff were very friendly. Excellent parking practically outside your door. It was so nice to walk out the door and you were outside, not a hotel complex with miles of corridors and lifts. Good breakfast eggs cooked to perfection.

I was a bit worried as my room was right on the A127 and I didn't think I would sleep with the noise of the traffic however I had a good night sleep

Comfortable bed and pillows. Had all we needed. Staff very thoughtful and gave us a room away from the bar area. Once traffic died down it was very quiet. We both slept v well.

The divan was in two pieces which were not in line so I kept stubbing my toe on the part sticking out. Since there are no windows in the bathroom might it be a good idea to have an extractor fan to take out the steam so the room doesn't suffer from damp in future?

It was comfortable, clean and warm. The reception staff was more than helpful.

The furniture had seen better days. For the price I expected newer furnishings. There were not enough plug sockets, 3 singles to the room, One for the Kettle, one for the TV and a spare, which was under the desk and awkward to get to for a disabled person. There was no shower mat even though there was a sign telling you to use the mat supplied.

make no mistake this is a budget hotel, set out like a motel. but saying that the room is basic but exceptionally clean you have a hot shower tv tea making facilities and a lovely breakfast in the onsite facility, it has a bar and exceptional staff. It is just off the A127 three minutes to basildon by car, bus routes & a retail park just across the road. Our stay was uneventful & quiet. we will continue to use this hotel when we are in the area again

Breakfast was excellent. Staff were very friendly, helpful and polite. They settled any problems instantly without any fuss. This is a good budget hotel. Somewhere to sleep in a clean bed.

Rooms need a bit of TLC. Rooms also needed mirrors near a plug point so that ladies can dry their hair. Little more care with housekeeping as I found a sock underneath desk from last guests. But, I have no real problems with this hotel.

The staff were very friendly and helpful. I particularly rate the kitchen. I had an evening meal and breakfast there and the food was freshly cooked and good. When you stay at Campanile you know what you are going to get but the staff raised it above expectations. All the facilities worked as you’d expect as well.

There was nothing irritating!

The whole experience from booking in to checking out, so nice to be recognised at reception by Tracey the manager following another stay here just before Christmas... Another nice touch was entering a lovely nice warm welcoming room as the weather was very bitter outside and through tiredness travelling from Manchester...bedding,bathroom and the room were scrupulously clean as always...

Not a big fan of soap and body wash from pump dispensers although I always have my toiletries packed in my bag,