This place cant be beaten for value for money with their doubles rooms. Although it is a hostel, the rooms have their own en-suite, are the same quality as some of the bigger hotel chains (if only a bit smaller than them) but far cheaper and still in a great central location. Staff are always amazing, i will try and get the ladies name who has checked me in and out on both of my stays as she's awesome.

The only thing i can pick at is that you dont have any towels provided in the room even though I wasnt in the dorms. That being said, you can grab one from reception for nothing. It is a bit noisy during the night sometimes, but its a Hostel so you have a mix or working people and party people!

The lady on reception desk was very kind and smiley. She was very helpful when I struggled to open the door as it was very stiff. She also advised me on parking. My room was spacious and clean. Comfy bed. Snacks to purchase 24/7 at the desk. Free WiFi. The downstairs main area looked lovely but I didn't spend time there. There was free drinking water with cups at reception.

No parking at the property. Lock on the door didn't work on the inside. Strong smell of cannabis that has clearly been smoked in the room prior to me arriving. As this place is a hostel, I didn't expect too much so stayed anyway. A small window pane was missing but I thought it was ok as there is an extra pane to slide across but that didn't work either, it was jammed. I just closed the curtains.

I had a bed in six person dormitory (female only). Beds are good and sturdy, and quite private. I had the top bed, and the locked cupboard to store stuff is inside the bed unit. Just bring your own lock with you. + Still plenty of room to sleep even with the cupboard. + There is a wall plug inside the cupboard but also outside of it to use (both norm and USB). + The dormitory had it's own toilet and shower, so you only share it with 5 other people. + There is a luggage room that is only accessible by the staff. + Easy walking distance, but depending what you doing in Birmingham can be a bit of a walk from places. ++ The price, cannot fault that +++ The staff! There was same man working throughout the whole evening/night of my stay (I think his name started with H). He answered all my questions, was very helpful and nice, and did it with a smile on his face.

The bed is spacious, you have enough room to actually sit up. The location is great as well. If you're in a budget, there's a Tesco nearby. There is a kitchen if you want to make your own food. They also have a studio with yoga mats if you want to workout (no gym though 😔)

The wi-fi doesn't connect when I use it in the bed/room. It might depend which room you are in but at least that was the case for me. I have to end up going to the common area to use it normally. Also, it might be helpful there are at least two staffs around. I slightly panicked in the morning when no one was by the desk. I had to check out and I am in a hurry to catch the train. However, the staff wasn't too long away from the desk. But having a staff by the desk at all time could be helpful. The bathroom in the room was a little too cold. I had to go to the other floors to use the shared bathroom which are warmer.

The hostel has a great staff, a great location, nice mattresses, and beds of a good size. It's clean in general and they have a small market inside for quick shoppings.

There were a few small fixes to make, like the door locker, and the toilet seat. Also, a few items to add like a hook in the bathroom to put clothes and stuff on and a shelf in the bath to place our products on. In the kitchen, it could be more appliance, like a pan -lid, oil, cutlery, etc. Those small things were missing, but I advised the receptionist to fix them because they don't use them as guests and they may not know these details and people don't say anything to them, but complain here on the site.

central location with nice staff, basic but nice room

the immediate surrounding are rough, I would not recommend it to a female solo traveller

My whole experience here was really nice and comfortable. I slept well, the breakfast was delicious (especially the latte with oat milk, omg), and all the receptionists were friendly and supportive. The bathrooms are okay and I really liked that there’s shampoo and conditioner provided. Also, I loved the fact that the power points close to beds are already universal adaptors, so I could use my chargers from Argentina without the need of an external adaptor. That was super handy! I’d come back, and recommend 100%.

Even though the location is good and near to the city centre, the surroundings are a bit dangerous if you’re a woman walking alone at times.

Friendly and efficient staff, property kept clean, lots of amenities if you know to look for them (e.g. lounge, yoga room, shared kitchen), great location in St. Paul's Sq. next to good restaurants and transit (buses and West Midlands Metro).

A few things didn't work (e.g. key cards, but those were promptly replaced; toilet tank that drained too fast to flush properly) that hopefully current owners (place was bought out sometime this year) will fix.

Lovely, lovely place to stay. Clean, comfortable, very pleasant, great communal areas, balcony, outside seating area aswell as kitchen and lounge. Excellent location walking distance to everything.

Only thing for improvement...bed curtain bar was bent....so light got through. There is a large box storage at the side end of bed for back packs etc...this is a good idea but makes the bed area a bit cramped. A smaller box storage would be better in bed area and free standing tall lockers in room ....guests tended to just leave their things on the floor ...so not great if you need get out in case of fire or need to use toilet or leave early in the morning....a rule to keep walkways clear would be good.

I really enjoyed my stay in Birmingham. It was a very comfortable bed and even though it was a top bunk it had really nice stairs to climb up and a closed floor underneath the bed so nothing could fall down, as well as curtains around each bed for privacy. The staff was very nice and helpful with my late check in after midnight. The hostel is located in the beautiful jewel quarter and close by the city centre.

That you had to pay to store your luggage.