The staff were lovely! Gavin and Yvonne were very welcoming and down to earth. You can tell they put their heart into the hotel. It was a great central location and had much charm! Lovely residents and people staying. We felt very welcomed. Great place to be able to have our dog too and great family feel. Our daughter loved the piano! Thanks for having us 😊 Think you have to be aware this is an old hotel and 2* but it's an absolute bargain for the location spot and staff. I personally liked the charm of it and would stay again if ever in Blackpool. It was also surprisingly quiet at night for being so central... My daughter slept like a log!

Nothing. Only downfall was lack of local cheap parking but think that's standard anywhere in this area. In the end we parked at Chapel St for long term stay so that's a spot if anyone is looking.

The staff were so lovely and always helpful. There is a 24 hour bar that is always open for guests - very homely feel. Beds were clean and super comfortable. Could not recommend this hotel enough.

There isn’t anything that I didn’t like - the decor could be updated but to be honest for the price we paid I wouldn’t expect it to be fully modernised. I am aware the hotel is in the process of being refurbed.

Well worth the money stayed with my autistic children so the staff new they was gonna be loud but gave us a room where it would be quite and it was a really clean bedroom downside the shower was cold but it was alright. The staff was friendly they gave us a 2nd room cuz we booked the wrong night and moved us to a bigger bedroom then what we expected. Room was clean again. Beds was comfortable. Staff was very helpful and accommodating every time I go blackpoool I’ll stay here again.

Showers

Fab location, staff welcoming and friendly. Room was a decent size for a budget hotel . Clean and comfy beds , room provided with towels , soap , toilet roll , tea/coffee etc and just ask for more when needed . Like most of the budget hotels in Blackpool parts of the carpet are a bit worn and dated , but new owner was telling us all about his plans of doing it up and we got a peak at one one of the newly decorated rooms which was really nice.

Everything was great at the New Osterley hotel. Staff were on hand at all times when needed.

The only problem for me was there was no drinking bowels provided in the hotel for my dog I did have to use a cup for her to have some water but other than good ok value for money. Just would recommend bowels should be provided for dogs if guest hasn’t brought them.

It was right in the centre near everything

Shower was cold because problem with the boiler so couldn’t have a shower unless you wanted a cold one . The owner talking about how much he brought the place for and how much money it cost for the building next door and future plans practically gave his life story maybe he’s just being friendly or bragging ? Having to eat out no meal options.

It was good for the money someone at the property 24hours very polite staff clean and tidy comfortable rooms were big and spacious worth the money was £88 for bank holiday weekend 20 pound but you get that back was pleased with our stay will stay again 100% very nice guy

Couldn’t fault the property

The owner was absolutely amazing with our 3 kids they was running around like toddlers do he was making our children laugh. He came in to his bar regularly to chat with me my partner and out mate he was very welcome full of laughter.

Was a little bit cold

Location to the beach was good, few minutes walk. Dog friendly hotel ant we could stay with our 2 Labradors

TV did not work but for us was not really an issue. Phone signal was not great and WiFi was not working although owner said it would be fixed in a couple of weeks as had to change provider.

The hotel is located across the road from Blackpool Winter Gardens which was very convenient, the room was perfect for the affordable price and there were no issues of noise even during the time that concerts were playing just across the road. Staff were very helpful.