I booked this hotel for my partners 50th birthday as a surprise. The communication was excellent before our stay to ensure all my requests were met. There was a birthday card wrote out from all the staff and chocolates which was a surprise for my partner, which i thought was lovely as so did he. The staff were friendly and nothing was too much trouble. The room was very clean and it had everything we needed. Great location and not far from the train station, beach and the Tower. It was a really enjoyable stay.

Storm Agnes joined us for our little break but can't fault the hotel.

My Mum and I really enjoyed the breakfast and location. The staff were extremely friendly and couldn't do enough to assist us.

While the room was delightful and exceeded expectations, it was regrettably situated next to the elevator, resulting in noise disturbances throughout the night along with the beeping of the closing door. I would like to proposed that this be silenced during the night; when you are in the lift, you are already aware that you have selected a floor and do not require an audible confirmation. In addition, the spa was out of action which was a shame as it would have been nice to use following a day out seeing the sights.

Very nice basic rooms / clean and comfortable.. Good entertainment at the Hotel..

Nothing to criticize

Loved the entertainment , 3 acts on fri 2 were excellent 3rd not so good compere was excellent loved her On Saturday loved all 3 acts found the compere not so fun Loved the staff went out of there way to help you all polite welcoming but always professional

Room was small but had everything you needed in it I found it expensive, for size of room, we choose not to add food ( we are quiet fussy eaters )felt it was expensive when booking so decided to look locally and could of paid on arrival if little was available evening meal is a choice of 3 starters 3 main and 3 desserts would of been more tempted to eat there if menu was split so you didnt have to pay all 3 choices as hubby doesnt life desserts and i cant eat desserts and perhaps a bigger choice of mains but plenty of places locally to eat and good quality inc you can eat at the ruskin in the bar food there looked very nice No on site parking we parked in near by multi story (£20 for 48 hrs) all inclusive drink available but only if your all inclusive with food

Loved the staff, location, lounges and entertainment. The staff were brilliant. Lots of rooms/ lounges to sit in and all very comfortable and lovely décor. Two dining rooms and lovely 4 course meals on an evening at a time to suit you . Also have a few bars. Nothing is any trouble for staff, so lovely and helpful The room facilities could be a bit better if I'm going to be picky, if you don't mention it, they won't know. I would of mentioned it to them, if they had asked when I dropped the key off.

The picky bits.......room water pressure really poor. The shower/ sink was a trickle, very hard to get a shower trying to get wet ☺️ I did see that the toilet had one of those pressure things on the back , so looks like they have problems with the water pressure on this floor. Would of been better to have a light under Tele for the tea making, had to put big light on 🤪 The fire door was a bit of concern ( it had a large gap down the opening side, during the night I thought is was open ( the outside light shone in ) and showed it even more.

Me and my son have stayed here 3 times this year so far and everytime has been fantastic. Recently we came for a 2 days stay but ended up booking another night while we were there. I have also stayed here before in the past a couple of times and it's still kept it's excellent service from then. This is the best hotel I've stayed in in Blackpool and will continue to use here in the future. The rooms are clean and very nice ideal size, great breakfast choice for all ages, fantastic entertainment every night plus cash prize bingo, and all the staff are friendly and provide excellent service the whole time. Highly recommend staying here.

Beautiful, clean hotel. Check-in was really easy, and the reception staff were lovely. The bar staff went above and beyond for you and were so friendly. Rooms were comfortable but a little too warm for my husband's and my liking ( better warm than cold, though ). We didn't eat in the main restaurant but we had two meals in the bar and they were both really happy with what we got. I would recommend the Ruskin to anybody coming to Blackpool, and we are definitely returning.

The staff at this hotel are exceptional. Every person working at this hotel were helpful, polite and professional. A special thank you to Mitch, a night porter who immediately dealt with a slight issue. The staff are definitely what make this hotel an excellent place to stay.

Our " neighbours " thought it was acceptable to continue their party in their room at 2.45am, this is NOT a reflection on the hotel, it was dealt with promptly and professionally, it's more of a reflection of a couple of people who have no respect for others.

Very clean and well run hotel. The staff are all exceptional and can’t do enough for you. The food is quite nice but the evening on the Sunday night was outstanding. Lucy (compère) was very professional and so good at her job and the 4 D’s were superb. The second night we had Sean (compère) who was a bit more Hi-de-hi and the acts weren’t as good. But it’s still lovely to be entertained and the bar staff make it such fun as they clearly enjoy their job.

The lift was really slow and we spent quite a lot of time waiting for it.

Breakfast was fabulous,such a great range and choice.Staff were very welcoming and nothing seemed to much trouble. Breakfast room was decorated beautifully and it felt warm and welcoming.Also the time choices for breakfast sittings was very good.Evening entertainment was absolutely fab.

The room i felt could have been better a lot of noise from side street in the early morning.Also the housekeeping did not clean bathroom sink,which i thought was a little odd.Very springy mattress ,so not as comfortable for me,a fridge would be a great asset.