Loved the location. It was really close to the Viva, where my friend was performing. Room was clean, the old chair wasn’t something I would sit on and there was a bit of mould around the shower, which seemed very old, so I wasn’t comfortable using it. All in all it was a good place and a good location for the money and the staff were really accommodating to any of my needs

The tv was a problem. This was something that caused me lack of sleep. There was nothing they could do at the time, however, hopefully my experience and my advice to them, will have that fixed in no time. There was nowhere by the bed to put the remote control, so I had to leave it on the bed. It fell down the side and I tried to get it but couldn’t move the bed. I did go down to them but it was after 12 midnight and there was no-one at reception. So I had to put up with it the whole night. I had poor sleep the first night, due to the tv, but I didn’t get any at all on the next night. I tried to reach on the top of the tv for the volume on my tip toe. Turned it down to 5 but the volume stayed the same. So I think that’s the tv not the remote.

Fantastic location right on the back of winter garden and a very short walk into the shopping centre. We stayed due to a dance competition and could not fault the location. Fantastic to have a lift at the hotel, stayed in lots of hotels in Blackpool that said they have a lift that actually don't, but this one did and it was working. Which was great as had one of our party had a phobia of stairs. All members of staff was very friendly, nothing was to trouble and hotel offered a singer shame it was only an hour. But she was fantastic breakfast was included but would have said it was more of a childs than an adults, but again for the price can't complain.

Rooms was very small had 2 triple rooms with a double and single bed. But was small. However was not the end of the world.

the location is amazing, the breakfast area, service and food were good. All bar one member of the staff were friendly and helpful.

The room was poor, window did not close, new mattress needed, pillow was very stained, hole in the bathroom wall, wobble shelf and wardrobe / draw needed skipping. The view from the window, its ok looking down on the alley, but it could as least be cleaned. The room itself was clean, just in desperate need of updating, including the corridors. My main issue, having to ask for the music in the bar to be turned down twice, once at 12.30 and finally at 1.00am is totally unacceptable for a hotel. A space outside is needed for smokers and those eating pack ups, rather than the front steps of the hotel, making it look more like a hotel from the getto and very uninviting.

Great location

Did have a little attitude off reception when 1st checking in saying that pets had been stopped a month before I arrived and booking. Com had been notified but once I explained that I'd booked 6 months in advance then it was sorted.... So check at this hotel if pets are still aloud if your thinking about taking your pet

The staff were very helpful and responded quickly to any issues or needs we had. Breakfast was very good and our special request for bananas was enacted. The room was a good size and a heater was provided when the central heating failed to work. The maintenance man responded straight away when I reported difficulties with operating the shower. My husband was very pleased that BBC text services were available on the TV.

A few instructions about the best way to get the shower to work may have helped and it was very difficult to turn it off completely.

Location is excellent for the tower and winter gardens. Great stay, good atmosphere and facilities. Room clean and had everything u needed tea coffee soap and breakfast was spot on. 😊

Only complaint was the bed was sooo uncomfortable and hard. Could feel the springs in the mattress an poking out the side. Could do with replacing or mattress toppers and some extra pillows in room as one flat one didn’t cut it for me.

Staff are really friendly and welcoming. Helpful and will adore your pooch. Very doggie friendly place. Dogs can enjoy the bar with other dogs and the place is in a very good central location. There isn’t parking available however , just a mere 750yards from hotel is an overnight 24hour multi-storey car park which cost £12 a night.

The Friday night we arrived we had an awful nights sleep. The people staying above us were arguing which we unfortunately due to the older state of the building and very thin walls heard the most part untill early hours off the morning which means we spent a good amount of time on Saturday trying to catch up on missed sleep.

Everything was brilliant...Nice clean room..comfy bed..fan provided because of the warm weather...only stayed w nights but housekeeping called both days..they have a lift which..being on 3 floors helped with luggage etc..staff were very efficient...I booked late checkout and wasn't charged when I offered to pay ..central to all amenities just brilliant..

Nothing I didn't like..have found my new favourourite hotel..

I had a full English breakfast with perfectly cooked poached eggs both mornings. I could not fault anything on the breakfasts. The hotel staff were very helpful and pleasant. The evening reception/bar staff were equally helpful and present especially Mark who helped us with the karaoke. Our room was clean and comfortable even though it was fairly basic. Situated in an excellent location in Blackpool.

I'm sorry but I can't think of anything that I did not like about this hotel. We would definately stay here again.

We were at the darts at winter gardens and this location was perfect. Literally across the road. We had booked a parking space at the rear of the property where we were directed too. We then gained access to the property and a staff member shown us to our room. The rooms were clean and standard for what was required. Towels,bedding, tea and coffee facilities and soap provided. Very good price and just why we needed. The bar was good and staff were super friendly

The breakfast was 8.30 am - 9.30am This was too early for us as we had been drinking the night before. Sadly we missed the breakfast. It would of been nice if it was u til 10.30