The female barmaid on the Wednesday evening was so helpful and friendly. Professional and lovely. (Didn’t get her name but when we asked, she said she is a Law student at Uni) The food was excellent too! Nice big portions! The pastry on the apple and mincemeat strudel was out of this world! All the staff were friendly and professional. Lovely atmosphere. Stunning restaurant!! The room was nice and warm!

There were a few things that needed dusting in our room - the top of the headboard, the remote control(I wiped it before using it) the hairdryer, the lamps, the wall panelling. The shower head was clogged too so once we unclogged it, there were black bits being spat out. Brown marks around the shower cubicle. The walls were very marked by the bed, could do with a repaint.

Quality venue short journey into town centre should you need to transit into Burnley, Special shoutout the the lady who was working during my stay on the 27th May. Very welcoming, polite & clearly conducts herself in the same manner daily due to her rapport with local patrons. Food menu was quality & fairly priced. Will 100% be staying again should I have to stay again for work, will also be recommending this to my colleagues should Burnley be relegated next year!

Convenient location and parking. Restaurant and bar. Comfortable bed. Helpful, friendly staff.

Our ground floor room was very close to the road so earplugs were necessary. The weather was wet during our stay but there was nowhere to hang wet raincoats in our room. The wooden door to our bathroom had warped and was difficult to close. There was a strong smell of stagnant water in the corridor outside of our room .

Love this place, we’ve stayed here before on the way from south Wales to Harrogate, and we’ll be back next December. (Very convenient for a stop off at Boundary Mill too!) The rooms are modern and comfortable, the shower is spacious and the food is very good. We had a delicious evening meal, my husband said the beef and bone marrow burger was exceptional. Really good value and the staff are lovely too.

Not a complaint just a suggestion, that the curtains could be shorter so that they don’t obscure the radiator.

Lovely place just away from all the busy towns and roads, but close enough for easy access to all. A friendly welcome and attention, despite being a particularly busy evening. The room was well presented, clean and a nice roomy bathroom. Surprisingly quiet in the room I was in (5).

Nothing really. A bit on the higher side with pricing, but not too bad.

Fabulous old building and lovely atmosphere in pub with great food too. Staff were professional and helpful. Room was spacious and well decorated. Great shower!

Only small things like beds and pillows were quite hard and no hair dryer in the room but wouldn’t prevent us staying again.

I have stayed quite a few times (approx every 2 months) Always friendly staff - a nice gesture from Liam? who appeared to recognise me and was very welcoming.

Simply my opinion - and only a suggestion - Room 3 - the space between the table and the bed restricts the use of the chair for laptop work. Perhaps another small table could be included in the room?

The location of the Forest was perfect as we were going to Burnley FC to watch a match. The staff were all friendly. We ate in the pub in the evening and the food was good.

The room was nice but the bed was smaller than we are used to and over a road so was a little noisy.

Breakfast choice was from a menu. What I chose was very nice but I would have liked a simple option of eg cereal and fruit as well.

Really well styled, restaurant lovely(evening meal and breakfast), staff excellent, in particular the deputy manager. Great ambiance. It was also nice to have a Gin with correct garnish- (sorry Gin snob Tangueray 10 and a slice of grapefruit-thanks)

Not applicable