Bed was comfy. Room was spacious and very clean. Breakfast was hot and enjoyable, plenty of choice.

Road noise in odd numbered rooms. Had to fill kettle from the bath tap because kettle doesn`t fit under tap in basin.

Clearly freshly painted, so nice and clean...good sized rooms (28, 29), good sized and comfy bed...nice and warm. Ample parking. To say this was off-season, we were well catered for.

It felt a little strange to be the only car in the car park and the only diners at breakfast. This is not a criticism because much accommodation hasn't recovered from Covid and they need to keep an eye on costs. In view of this, whilst we felt as though we were imposing, the stay was very pleasant. Visits to the local pubs promoted surprise that the hotel was even open. Perhaps reduce the 'CLOSED' sign over the restaurant or place an 'OPEN' sign over the hotel entrance.

Looked like whole hotel had been redecorated, public areas very neat and tidy. Both room itself and bathroom were very spacious and homely, loads of storage, spotlessly clean. Nice to have 2 chairs and a proper table. PG Tips teabags. Location surprisingly quiet despite proximity to A5. Not a holiday hotel, but a great overnight stop. We self-catered for breakfast but there is cafe in next-door garden centre if you don't need an early start, or don't want to use hotel's breakfast facility (must pre-order by 8pm previous night)

Car park needs better lighting. Bed was comfy but had bit of a dip. Need to turn radiator off at bedtime otherwise room gets very hot.

The bed was extremely comfortable, and the shower was great. There was a lot of traffic noise throughout the night as the hotel is situated just by a bypass. The breakfast was good. It's a shame that the restaurant is closed other than serving breakfast. The receptionist was very welcoming and cheerful but after that we didn't see any staff member other than at breakfast. There is a large carpark The hotel is convenient and easy to find. It is close to many National Trust properties, and the lovely Chirk Aquaduct is just down the road.

The traffic noise.

The space in the bedroom bed very conformable.

Very quiet and reception staff very pleasant and helpful apart from Restaurant staff, her name was Lynne, we found her not very receptive on approaching the breakfast room she asked us for our room number by just shouting room number, instead of saying good morning could l have your room number please, because it goes along way whether they are understaffed or not, everything seemed too much trouble for her she needs to smile a little and interact with paying guest's, we felt like children in school, we are ex hoteliers and l would certainly not employ her, she needs staff training to how to approach people, its not only us that had q discussion about her it was other people also, but she hasn't put us off returning.

Room - best bit - availability of sign to hang on door if disabled in any way. We are both Deaf, & now OAPs, but in our cases - deaf since 3 years old & 46years respectively. Many OAPS have hearing loss can't hear the fire alarm at night but don't inform or realise the need to inform hotel staff. The hang on door sign at least highlights the need to inform staff.

The way some guests park their cars. My car's drivers side was blocked off by the next car along. Receptionist dealt with the issue very well.

The rooms are well appointed and a bonus, for us, was the extra space afforded by the upstairs/downstairs aspect of the accomodation. The bedroom areas were on a mezzanine above the sitting/living area, off which was the bathroom. This was somewhat unusual and might present a problem for less able bodied guests (you had to go downstairs to use the toilet during the night) but was fine for us. We were a party of seven people and occupied three rooms.

The Restaurant was closed at the time of the Covid epidemic and has not reopened, which is a real shame. Presumably the economic situation has precluded the restoration of complete hotel facilites, whch has led to the site having a somewhat downbeat feel. This was amplified by our visit to the nearest hostelry "The Poachers" (a 5minute walk) which had suffered a staff walkout some days before and was being run by an emergency toubleshooting team headed by a very competent standby Manger.-an interesting experience.

I have stayed in this hotel many times, but before COVID. The hotel hasn't changed much in its running and is found to provide a clean comfortable accommodation.with helpful and friendly staff Good parking available

On our previous visits (pre covid) there was a dining and bar facility providing a warm friendly atmosphere for the traveler to have an evening meal, unfortunately this is no longer available possibly brought about by COVID restriction, availability of staff and not forgetting the effects of the economy, however every effort has been put in to provide a good breakfast which is a plus.

Quiet old hotel which you get for what you pay for. Plenty of space in the rooms, staff very good. A few things to do around the hotel as well. Note that the restaurant is permanently closed so you have to go out to eat which is fine as there is plenty of places a short distance away. Breakfast was very good. Lots of choice. Good facilities in the room for tea and coffee etc. Bed very comfortable.

All very good but just be prepared that it is an older hotel and very quiet when we were there. This didn’t bother us but may bother others.

For the price i paid, the hotel far exceeded what i expected. The bed you sink in and drop straight to sleep (a Remo balcony bedroom). Full tea and coffee service in the room, TV in the sitting room and in the bed room upstairs. The rooms was spotless and the full breakfast was first class (you have a full selection of cereals, toast yogurts and the cooked items). The hotel sadly don't do evening meals or drinks, but the Poachers is 2 minutes walk down the road and they do food with drinks. Its that good, i will be back again just to spend time relaxing or visiting the local attractions.

Nothing.. the staff was great, first class and very friendly.