We didn’t have breakfast or use the spa so can’t comment on those things. The room was extremely clean and the beds were very comfortable. It was very quiet at this hotel, no noise from the road etc. The location is excellent as it is only a short walk to the river-promenade from where you can walk to the centre of Llangollen in around 10 minutes over all. The hotel is set in lovely grounds and there is a pond with a small bridge across from the car park to the outside seating area. There is a bar that provides a different menu to the restaurant if preferred. The staff are very friendly and helpful. We will definitely return for a longer stay next time. Very reasonably priced.

Lovely place and very dog friendly. We've not stayed in a hotel with our dog before. Staff did so much to make everything simple.

Disappointed that there was such a large charge to add our dog to the booking. £30 per night seems steep when the rooms aren't cleaned daily.

Breakfast was very good, good choice and well cooked with a good variety .The standard room was good with enough storage, just that the bed was a bit too soft.as I was only staying for two nights it was fine, any longer and I would have asked if they had any rooms with a firmer mattress (for my back) that is my only gripe. I had fish and chips for an evening meal and it was delicious, possibly the best tartar sauce I’ve had, very tasty fish with chunky chips. Service was excellent and all with a smile,.great location for the area too.

The bed was too soft, my back prefers a firmer mattress.

The ambience of the entrance was nice. The receptionists on Sunday and on Monday was very welcoming and informative about the area. The staff in the restaurant (breakfast), very attentive and ensured personal needs were met. And was ready on the table (soya milk). The beds, quilt and sheets. The darkness of the room at night. The bathroom and the light around the mirror The hand & body wash

Even though we got the last room which was stated as 2 single beds. We thought it was a room with 2 double beds and surprised at the size of the single. But we were ok. The bed was comfortable and we moved them together…..whoops! The room was quite dark, during the day and not much light coming in from outside. The view was very nice but for the one night it was ok. There was a consistent noise throughout the night that caused us to take a while to fall asleep. In room 212. Made you feel you was in a back room . Highly recommend descaling your kettles regularly, concentrated lemon works well.

The hotel is based on lovely grounds with lovely little features around the grounds. We booked a two hour spa (spa has to be booked can’t just turn up) the spa has a swimming pool that is warm with jets that you can turn on by pressing a button it has a sauna and steam room the spa isn’t as big as we thought does have places to sit also The changing rooms are not so much changing rooms there is lockers to store away your belongings that requires £1 and showers and a toilet no we’re to actually get changed you can rent towels at the spa for £2 each and robes for £7.50 each I’d suggest wearing your swim wear under your clothes if your not comfortable in getting changed infront of people or can get changed in the toilet but it is small There is also a treatment part but we didn’t use this We didn’t dine in the restaurant but it looked like it was a lovely place to eat We booked the king suite it was lovely and spacious, clean and the bed was comfortable the room comes with a kettle and items to make tea and coffee and hot chocolate there is also an iron in the wardrobe Staff are really friendly and helpful We was really happy with our stay and will be coming back :)

Nice location an easy walk into Llangollen if you use the footpath down the river side or just relax in the hotel.

The location was amazing as it was down the road from aldi but also less than a 5 minute drive into the town where all the restaurants and shops were. Bed was so comfortable we didn’t want to leave, it was perfect depth and bounce as one of us have back problems so that was phenomenal to sleep on. Room was quite warm but luckily fan was provided which I used due to heat sensitivity but also radiators we liked the heat of. The facilities such as the sauna and the hydrotherapy pool was incredible, first time I’ve done that and I just wanted to stay in it forever as it was so relaxing and well needed. Staff was incredibly helpful as we didn’t book the spa prior to arriving as advised but they it was peaceful and staff were friendly and we just wanted to stay chatting to them.

Only issue was the shower floor, it was tile floor and when wet, slippery but there was a mat provided thankfully so no slips!

We had a ground floor room, which was perfect as I'd just hurt my knee. Peace & quiet, spacious room, lots of light, garden view, comfy bed = good sleep. Easy 15 min walk (hobble) along the river to town & various restaurants, or just fish and chips or an oggie by the river. We didn't have an evening meal but breakfast was good. The Spa looked lovely but we just didn't have time - hopefully next time. The real bonus was it wasn't haunted like the nearby Hand hotel 🤣

We didn't realise on booking that we had to pay extra for breakfast, but it was fine. My Danish friend was looking forward to a generous full English brekkie. The buffet had lots of choice, no rolls 'tho. Hot food had to be ordered, one of everything was plenty really, but she wanted two!

The bar staff were excellent and went above and beyond to satisfy our group, very polite and pleasant. The room was very comfortable and clean. Claire the operations manager was very helpful and really wanted to make sure our group had been well catered for. The food in the Bar was excellent. Plenty of selection at breakfast both hot and cold food and drinks.

The cooked breakfast could have been better. The receptionist was very polite but could have been a little more understanding towards our request for parking our Motorcycles out of sight from the main road.

We have been going to this hotel for years. It is in a lovely spot if you just want to park up and enjoy Llangollan but also ideal if you want to visit other areas. Snowdon is only 45 mins away. The staff are lovely, always pleasant and very helpful and the beds are comfortable.

The last couple of times we have booked through Booking.com and I have noticed that the rooms allocated are on the ground floor. They could do with a little more attention when being cleaned which I did mention when I checked out. Behind the bathroom door hadn't been cleaned for some time. These rooms are a little 'tired'. Also, there was a dog in the room next door so I wonder if these rooms are always allocated to dog owners or Booking.com. It may just be coincidence but I wonder if when you book via the hotel you are allocated other rooms. I never had these rooms previously when I booked direct (we have stayed here numerous times), even though you pay the same price. In future I will book via the hotel so it will be interesting to see what rooms are allocated.