We didn’t have breakfast or use the spa so can’t comment on those things. The room was extremely clean and the beds were very comfortable. It was very quiet at this hotel, no noise from the road etc. The location is excellent as it is only a short walk to the river-promenade from where you can walk to the centre of Llangollen in around 10 minutes over all. The hotel is set in lovely grounds and there is a pond with a small bridge across from the car park to the outside seating area. There is a bar that provides a different menu to the restaurant if preferred. The staff are very friendly and helpful. We will definitely return for a longer stay next time. Very reasonably priced.

Lovely place and very dog friendly. We've not stayed in a hotel with our dog before. Staff did so much to make everything simple.

Disappointed that there was such a large charge to add our dog to the booking. £30 per night seems steep when the rooms aren't cleaned daily.

Breakfast had a wide selection of options to suit every palette which were delicious and plentiful. Staff were friendly, helpful, and efficient. Left dining room feeling satisfied in body and mind having enjoyed a very pleasant experience and enjoying the feeling of being well taken care of. Evening meals were equally good, delicious, nutritious and sumptuous and tasty. The Receptionist was helpful, friendly and knowledgeable and added to the unpleasantness of the overall stay. And being able to ask for more supplies of tea and milk there was a bonus. My friend made most of spa facilities and thought they were excellent. We felt spoiled, taken care of and will be recommending to others as well as staying again ourselves. Thank you.

Little thing but in bathroom toilet roll holder too far away from the toilet but other than that nothing.

Breakfast was very good, good choice and well cooked with a good variety .The standard room was good with enough storage, just that the bed was a bit too soft.as I was only staying for two nights it was fine, any longer and I would have asked if they had any rooms with a firmer mattress (for my back) that is my only gripe. I had fish and chips for an evening meal and it was delicious, possibly the best tartar sauce I’ve had, very tasty fish with chunky chips. Service was excellent and all with a smile,.great location for the area too.

The bed was too soft, my back prefers a firmer mattress.

The ambience of the entrance was nice. The receptionists on Sunday and on Monday was very welcoming and informative about the area. The staff in the restaurant (breakfast), very attentive and ensured personal needs were met. And was ready on the table (soya milk). The beds, quilt and sheets. The darkness of the room at night. The bathroom and the light around the mirror The hand & body wash

Even though we got the last room which was stated as 2 single beds. We thought it was a room with 2 double beds and surprised at the size of the single. But we were ok. The bed was comfortable and we moved them together…..whoops! The room was quite dark, during the day and not much light coming in from outside. The view was very nice but for the one night it was ok. There was a consistent noise throughout the night that caused us to take a while to fall asleep. In room 212. Made you feel you was in a back room . Highly recommend descaling your kettles regularly, concentrated lemon works well.

The hotel is based on lovely grounds with lovely little features around the grounds. We booked a two hour spa (spa has to be booked can’t just turn up) the spa has a swimming pool that is warm with jets that you can turn on by pressing a button it has a sauna and steam room the spa isn’t as big as we thought does have places to sit also The changing rooms are not so much changing rooms there is lockers to store away your belongings that requires £1 and showers and a toilet no we’re to actually get changed you can rent towels at the spa for £2 each and robes for £7.50 each I’d suggest wearing your swim wear under your clothes if your not comfortable in getting changed infront of people or can get changed in the toilet but it is small There is also a treatment part but we didn’t use this We didn’t dine in the restaurant but it looked like it was a lovely place to eat We booked the king suite it was lovely and spacious, clean and the bed was comfortable the room comes with a kettle and items to make tea and coffee and hot chocolate there is also an iron in the wardrobe Staff are really friendly and helpful We was really happy with our stay and will be coming back :)

The location was amazing as it was down the road from aldi but also less than a 5 minute drive into the town where all the restaurants and shops were. Bed was so comfortable we didn’t want to leave, it was perfect depth and bounce as one of us have back problems so that was phenomenal to sleep on. Room was quite warm but luckily fan was provided which I used due to heat sensitivity but also radiators we liked the heat of. The facilities such as the sauna and the hydrotherapy pool was incredible, first time I’ve done that and I just wanted to stay in it forever as it was so relaxing and well needed. Staff was incredibly helpful as we didn’t book the spa prior to arriving as advised but they it was peaceful and staff were friendly and we just wanted to stay chatting to them.

Only issue was the shower floor, it was tile floor and when wet, slippery but there was a mat provided thankfully so no slips!

Nice location an easy walk into Llangollen if you use the footpath down the river side or just relax in the hotel.

When I arrived I asked it there was a continential option - the receptionist said yes, we can do that. When I went down for breakfast the next morning they asked for payment prior and I said i would like the continential option only. The receptionist on duty said that was not possible. I had told her the night before I was informed it was. SHe confirmed it wasnt and I was given false information. I therefore went into the town for breakfast.

The above issue.

We had a ground floor room, which was perfect as I'd just hurt my knee. Peace & quiet, spacious room, lots of light, garden view, comfy bed = good sleep. Easy 15 min walk (hobble) along the river to town & various restaurants, or just fish and chips or an oggie by the river. We didn't have an evening meal but breakfast was good. The Spa looked lovely but we just didn't have time - hopefully next time. The real bonus was it wasn't haunted like the nearby Hand hotel 🤣

We didn't realise on booking that we had to pay extra for breakfast, but it was fine. My Danish friend was looking forward to a generous full English brekkie. The buffet had lots of choice, no rolls 'tho. Hot food had to be ordered, one of everything was plenty really, but she wanted two!