The breakfast was excellent - plenty of choice of hot and cold food as well as juice, fruit, yogurts. The hot buffet was particularly good offering eggs, bacon, sausage, black pudding, baked beans, tomatoes and mushrooms. As it was Easter bank holiday, breakfast was available from 8am until 10am, allowing a leisurely start to the day. Our room was comfortable and clean with en suite bathroom and shower. We enjoyed a very good roast turkey dinner on Easter Sunday. There was plenty of everything including extra gravy and a delicious Cranberry sauce.

The pressure and temperature of the water in the sink in the bathroom could have been better. Also the TV in the room did not seem to have any BBC channels for some reason.

Great location in the centre of town. Friendly welcome. Easy to park, probably due to time of year. Decent breakfast - no alternative veggie options, but I am used to that and can quite happily eat a plate full of all the other items of a full English (or Welsh!) The food that was there was very nicely done. It was all clean and tidy, and very good value for money. The cost of hotels, especially in the UK seems to have risen at a ridiculous rate. The Hand was very reasonably priced for what you get.

I could see how the parking might get interesting - its a big area but with no marked spaces and no need to hand over your Reg no. I suspect people would cause issues at busy times. The chef was off sick so no evening meal. That was disappointing as the food looked very inviting on the hotel details. Luckily its close to all of the shops in the town. There was a fair bit of noise from outside, nothing to do with the hotel except the fact the windows are single glazed. I always carry ear plugs so I popped them in and had a good nights sleep.

The staff were extremely good, the night I stayed was the night I proposed to the Mrs, I asked kindly for a river view room. Woah they didn't disappoint, they have the best room in the hotel, a beautiful 4 bed post room, with the best views! Truly an experience to remember. Oh, and the breakfast is like no other, it's a proper all you can eat fry up, the food was beautiful and fresh and I congratulate the one woman who was waiting on people, cleaning, serving and replacing all the food and drink. (Give her a raise) We will certainly come back.

Nothing

The breakfast was excellent, we ate in the bar because we had our dog with us and a member of staff brought my husband a pot of tea each morning. The room was clean and the beds very comfortable with a lovely view of the river. The staff were all very friendly and helpful. The hotel has it's own carpark and is within a few minutes walk from the high street, river, canal and train station. The riverside beer garden is lovely. I would definitely recommend The Hand Hotel for a stay in lovely Llangollen.

Nothig

We had the Christmas Dinner at the hotel which was excellent. Very good buffet breakfasts . Bar and breakfast staff excellent pleasant and helpful . Reception staff very helpful throughout visit. Location central. Parking at Hotel. Bedroom heated by Electric Radiator which I liked as you could set to you own preference. Beds were comfortable.

Overall cleanliness of the communal areas e.g stairwell could do with extra attention. It was dog friendly Hotel but was at times quite noisy in bar with barking dog. Decoration wish Hotel needs attention.

Llangollen is a lovely location and the Hand Hotel is smack bang in the middle of it so it is a great base for exploring. The staff were very welcoming and friendly. We only had breakfast which was fully self-service but there was plenty of variety and the quality was great. Overall a very relaxed environment.

My biggest concern was with parking. The car park is very small and, therefore fills very quickly with cars being triple parked in places. As the hotel doesn't ask or record registration numbers, I am not sure how they would address an issue where a driver has become blocked in. We were lucky to get a space on each of our two nights (only just squeezed in on our second night). The other thing people need to remember (& I think it is mentioned by the hotel in their advert), access to the rooms is by stairs only; no lifts/elevators. Getting to the rooms can be a little confusing with multiple stairs branching off stairs. Everything is well signposted as you climb but there are lots of steps to climb to get to your room.

Fabulous location right in the town centre and by the river. 15 mins walk from the Llangollen Eisteddfod along the canal. We were in family room 19 (one double, two singles). Had a great view of the river and the castle. It also meant we were over the bar area but it wasn't a problem. Staff were very friendly, breakfast was good. Bed was comfortable, room was clean. We were able to park in the carpark, but it was getting full. If you are going when there is an event on, get there early.

Decor was a bit dated, but everything was clean.

(I stayed as a single using it as a base for doing Offa's Dyke Path). Great location for access to the Path. Big private parking area and the hotel were more than happy to let me leave the car there for the morning that I checked out, whilst I went walking. Easy walk into town. Room was small and basic but comfortable (Room 9). WiFi worked well and was free and without the need to join or register with something! Good breakfast included with full range of cooked and cold on offer.

Only :( was that the pillow was uncomfortable (too 'plump'). Realised in the morning that I could have used the cushion used to 'decorate' the bed I suppose!

Great location, and convenience of onsite bar and restaurant was just what we wanted. Deck was perfect for drinks after long flight and drive. Quaint old property, lots of history, would stay again. Love walking around the town. Love the old church grounds

Pillows were a bit thin but was able to combine 2 to make one solid pillow. A bit of a maze getting to our room but made sense after seeing the outside and view from our room. Directions to the car park could have been a bit clearer listings which street we needed to arrive on to turn into car park. We found street parking to check in then we were able to move our car out back for the night.

The location of the hotel was excellent, in the heart of Llangollen, and our room was overlooking the river Dee, Dinas Bran and the beer garden, which had it's own bar open during daylight hours because the weather happened to be lovely whilst we were there. There was a well stocked bar in the hotel, a restaurant and a car park. You will be issued with a free permit by the hotel to park your car. Bar snacks were available from the hotel bar or in the restaurant from 6:30pm. There was a buffet breakfast with plenty of choice, served from 07:30 to 09:30 during the week and slightly later at the weekend. Our room was comfortable with a double bed and two easy chairs in which to sit to watch the small TV. Tea and coffee were provided, but no biscuits.

We enjoyed our stay at the hotel very much but at quiet times there was no-one serving behind the bar in the hotel and a visit had to be made to reception to ask to be served. Also, as our room was overlooking the beer garden we could hear the general chitchat until late evening, however, it was nice to watch everyone enjoying the lovely warm days and evenings.