The room, staff, location and food were all great. Was given the option to upgrade to the empress suite (room 106) which had the jacuzzi and a few other extras and was well worth it. Was there for Valentine’s Day and they really went all out for that which we weren’t expecting but was very cute. Breakfast was lovely and ate dinner in the Greek restaurant and that was also very good.

The only thing that let the stay down was that we had an extremely noisy group of lads in the room next door who came in at 2:30am and decided to carry on the party in their room until check out the next morning! Although the staff can’t really control that the walls were very thin.

It was in a convenient location for my mother, because of her mobility difficulties. The staff were exceptional when we arrived and as soon as they saw that my mother had some difficulties, they offered us an alternative to our booked room. They were friendly and helpful - nothing was too much of a problem. The room was clean and well maintained and the breakfast was served quickly and good. Overall, value for money. We stay in the town often but this is the first time we have stayed at the Royal Hotel. We definitely plan to return there.

Due to the location, it can be noisy, particularly at night. However, if you want to be in the centre of all the town’s major attractions, it is to be expected.

The service was excellent. Nothing was too much trouble! Even when I phoned down at 11 30pm on Saturday night to say that I couldn't get any hot water for a bath, someone came up to my room really quickly and resolved the issue for me. Breakfast was great, we had a good choice of hot breakfast. I had the vegan breakfast both mornings, it was absolutely delicious and unusual. I am not a vegan, or even a vegetarian, but would thoroughly recommend it. The staff were so very friendly. I really liked my room and was very happy to have a bath in the ensuite, as I had requested. The mattress was wonderfully firm, with a great anti allergenic ( as requested) heavy duvet We ate in the restaurant on one evening - the food was wonderful! They had Greek night on the second night which sounded like great fun. If I am ever in Clacton I would stay there again!

The lift could do with looking a lot smarter to match the hotel.

The room was perfect! Super clean and had everything in it we could need. The bed was very comfortable and the TV had loads of choice and plenty to watch. The breakfast was incredible. However the location of the hotel tops the lot directly opposite the pier with a wetherspoons underneath, we didn't hear a peep from the road and crowds of people

We would have liked a bath as it was specified on the booking bath and shower. We would have liked more choice with the breakfast included, as in the room there was a breakfast menu with lots of choice but found out that wasn't included in the booking. But the breakfast we had was incredible!

Breakfast was great, with good choice. Staff very helpful and friendly. Room very comfortable with good views.

Unfortunately for me, I have mobility difficulties and found the fire doors very difficult to cope with, also the doors into the lift. There were also a number of steps to access the restaurant or to get into the main entrance. I understand it was possible to get into the hotel at the back, if you had a key, but not into the restaurant unless someone knew you were going that way.

Polite staff, was frustrated when I got to hotel and was told my room wasn’t ready to be checked into so I had to wait a further 1.5 hours till I could check in. To say sorry I was offered a free upgrade from check in staff but then was never given an upgrade having waited nearly 2 hours at this point. Disappointed and not very professional having booked for a 12-1 arrival. Did not check in till 2.45. Won’t be back until the mess up is justified.

Polite staff, was frustrated when I got to hotel and was told my room wasn’t ready to be checked into so I had to wait a further 1.5 hours till I could check in. To say sorry I was offered a free upgrade from check in staff but then was never given an upgrade having waited nearly 2 hours at this point. Disappointed and not very professional having booked for a 12-1 arrival. Did not check in till 2.45. Won’t be back until the mess up is justified

I loved the sea view and terraced area. I loved the lights at night. The room was very cozy. The room temperature was perfect with air conditioning and heating. Very modern decor. Location was in the perfect spot. It was clean. The onside restaurant dinner was lovely Staff are friendly and helpful

I didn't like the stairs leading out to the private terrace I felt they could do with hand rails. I didn't like only having one pillow I didn't sleep well. It only had a shower I thought rooms had baths. I didn't like the breakfast included in the price the food wasn't great bacon was burnt, bread needed more butter, breakfast was small and didn't fill us up, sausages too overcooked and plain I must admit I expected better for a breakfast that would have been 9 pounds for a paying customer.

Room was good though missing a few facilities. No electric shaving point, no instructions re TV and air conditioner, could do with more table space. The bathroom shower needs some safety support handles, the hand basin a bit too low, requires some bending down but head liable to hit the glass shelf above the basin. The toilet roll holder could be better position.

See above. I realise the hotel may be involved in some refurbishment and and the points mentioned will be covered

I loved the sea views and the terrace I loved the jacuzzi bath but I thought it would be bigger for the price. The staff were very welcoming and helpful really friendly and make you feel at ease. Cozy atmosphere Comfortable bed Room was sizeable

Bed is comfortable but the pillows wasn't great but I think that's personal preference so I'm not knocking them on that i prefer a more firm pillow. I felt it was slightly overpriced Thought bath would be bigger but I'm intrigued on what the next room up is like.

I stayed in the Princess room with a beautiful sea view via two sets of double doors leading to a private balcony. The room was spacious, clean and had everything I needed for my stay. I enjoyed a delicious evening meal and breakfast served downstairs in My Fat Greek restaurant, with great customer service. There is a convenient car park behind the hotel in easy reach, you will need to pay for at the time of parking. Really lovely hotel, I will definitely come stay again.

No faults found.