I stayed in the hotel for a week. The staff are friendly and there is an opportunity to have breakfast and Sunday lunch, too. If you need anything for your room, such as toilet paper or soup, the staff will supply it immediately. The hotel is near the main street and not far from Lidl and B&M.

My room was on the first floor and my window was next to the hotel garden, where people could sit and talk. This was the worst problem for me. Especially on Saturday evening, people were outside until late at night, which disturbed my sleep.

Just about everything. Initially a couple of teething troubles with one or two bathroom fittings but these were promptly and efficiently attended to. Attention very good in general. Breakfast excellent, room maybe(?) a little cramped (which bothered my friend more than me!), bed very comfortable.

The bathroom teething problems as mentioned above. Also the door-lock was rather stiff and difficult to open from the inside, especially for two chaps not in their first flush of youth(!), including one who had had a (slight) stroke less than 6 months ago. My lower ranking re 'comfort' relates to the lack of armchairs, but there again space was an obvious issue, and one can always just lie on the bed instead!

Super easy to find, great parking, and central for town. The room was clean, tidy, and well set up…tea and coffee (4 of each and enough milk) with a real find…full sized mugs! It’s a family style hotel, exactly what we look for when traveling, much nicer than a corporate purple hotel. The staff were super friendly and helpful, the whole hotel was clean and tidy, well maintained too. Perfect for an overnight or weekend visit to family/friends. We will be back.

Nothing. This was exactly what I would hope for at this price point…no swimming pool, or luxurious spa, but that doesn’t come at this price. If in doubt, stop here, support a lovely business.

This is another one in a long line of budget hotels that I've stayed in and would use again. Warm friendly. Welcome by nice staff and perfectly adequate room and facilities for price paid and all spotlessly clean. Of particular note was a nice selection of decent fresh fruit at breakfast, not every hotel in this grade offers this and in fact the fruit selection was better than a couple of the major chains. Well done

If I were being super picky, I would personally prefer dispensers of soap and shower gel in bathroom compared to the soap bar and individual bottle of body wash provided. But this is as I say being picky Wi-Fi was poor but was told of this on check-in. So well done for being honest about that

The hotel was just 5 minutes walk from the station. The breakfast was amazing, a good selection of fresh fruits and really good yogurts. I tried the full English, the first day, it was lovely but I couldn't finish it !! I went for a lighter option of poached eggs on toast with bacon/sausage, better size for me.!! All the staff were really lovely and helpful . I had a nice sized room which was very clean and kept clean every day. Overall, a very good experience, thank you !!

I felt a bit cold, there was no heating on. Coming from Spain, I'd had quite a big drop in temperature which someone from the UK may not have felt ! There was nothing else I could fault it on !!

Very close to Crewe train station, we had the family room (2 bedrooms and 1 bathroom) very spacious and clean. Friendly welcome, quiet location, lots of shops (convenience stores, fast food places,few pubs) close to the hotel. We stayed here as we had a concert to attend in Manchester where prices had rocketed and limited availability in Manchester Piccadilly, so stayed here in Crewe and back on train to Manchester to concert. Perfect and we saved a fortune

I liked that it was close to the train station. I like the staff. I like how at the last minute they put my group in their Hotel. I liked how nothing was too much for them. I liked how all the staff were happy and pleasant. I like how they gave us plates for our evening meal. They did carry my suitcase up the stairs.

That I had go up stairs to my bedroom, all the bedrooms should be on the ground floor. I didn't like that they didn't tell us it was safe to enter the building when the fire alarms went off. That they don't have a booking on line page. The bedroom was small and it should be bigger. They was no vegetarian sausages.

I have stayed here many many times and found it to be pleasant, ok could do with a tad of an upgrade. But that apart the stay is more than made up for the friendliness and helpfulness of the staff. The breakfast is super. Highlight of each visit is meeting up with the really excellent Sharon on reception, breakfast, kitchen and entertainment departments. Thanks sniffer 😊

The place is grand

Check in was easy and we received a warm welcome from the lady at reception. Our room was perfect for my little boy who has autism. Our suite had a spacious adjoining room with two comfortable single beds and a tv for him watch his cartoons while playing with his balloons. He was so comfortable he almost didn't want to leave. Breakfast was also lovely the staff were very friendly and accommodating. There was also lots of sockets for appliances and a handy storage area for jackets and shoes. This was also our little boys first ever stay in a hotel and it was such positive experience for him. We can not thank the staff enough for making this the case.

The pillows were a little thin. The one slight issue during our 2 night stay and it is more of preference than a negative. It didn't affect our stay at all.

Close to rail station and quiet location tucked away from main streets. The staff were polite, friendly and helpful and the breakfast was very good. We could leave our bags at reception after checking out until later in the day when we were leaving town.

My son heard the TV in the next door room. The tvs are on the walls. Too little sound proofing to do that. Should’ve put them at least on an outside wall not next to neighbours head through a thin partition wall.