It was a fine location with everything we needed close by. The staff were outstanding without exception- polite, attentive and knowledgeable. The room was clean and comfortable and the staff did very well to accommodate our special access arrangements.

There were no dislikes as I knew where I was going and what I was in for.

Allocated same room as previous stay. Room is spacious & very clean. Ensuite facilities good but a little dated. Nice quiet room overlooking main street. Dined in restaurant in evening. Staff are so friendly & helpful. Food delicious with good portion size. Menu limited. Hotel was particularly busy with the arrival of a coach full of tourists which is always a good sign & a funeral in one of the suites.

Limited menu in the evening. Might be an idea to change the menu every few months or add more than one special to the board.

We requested early check in and they did their best to let us in the room for 12:00 so we could get to a wedding at 1pm. We arrived for breakfast at 9:10 and was told it finished at 9 but they put an order through for us which was very good of them

most comfy bed have ever stayed in.

ongoing party downstairs was noisy.

Room was spacious and in quiet area. Food on restaurant was delicious with great portioning.

Menu a little limited. Could do with either an update or a few more choices on specials board.

We chose this hotel because it was close to Sterling and was more affordable than a hotel in Sterling proper. We liked the room, though we are not disabled, we were given one. Very spacious, clean and comfortable. We liked that a restaurant was attached to the hotel, very important because there are almost no dining options available close to the hotel. We also liked the free parking adjacent to the hotel, a rarity in Scotland where parking is very limited and almost at a cost. Breakfast was very nice and copious.

Limited dining options close to the hotel

Was there for a family event and due to weather arrived late. Staff were just so helpful, a special mention to Martin , a really lovely gentleman. Had breakfast and a light late evening meal in the hotel and both delicious with lots of choice. Nice bar area, so welcome when you've been on the road for over ten hours. Rooms are very spacious and comfortable. Bathroom was decorated beautifully- bath and shower in ours.

Minor but thought the very dated hairdryer attached to the wall looked out of place but did the job. Any chance of putting a hook on the bathroom door to hang things please.

I stayed for 3 nights. Check-in was very quick, friendly and efficient. Everything was explained about Breakfast (as in where to go), the wifi password, and if I had any questions, I only had to ask. The room was enough for a couple. A comfortable bed, a nice big bathroom, and extra points for having charging plugs built into the wall (on both sides of the bed). A nice touch. I'm never going to use the iron that was provided, but great if you needed it :) I had dinner a couple of nights and the food was great. We also had a couple of kids on the second night with us, and they also enjoyed the food. A nice family atmosphere in the restaurant.

On the downside, I tried to connect with MS Teams for business calls, but the wifi speeds were really slow and I was unable to work on one day. The only negative aspect in my experience. Breakfast, I wasn't really given a menu on day 1 and 2, but the staff just took my order and that was OK. If you weren't familiar with what was on offer (I didn't know there was a continental option until the morning I left), you'd have to ask. The staff were very friendly and helpful, so I think asking wouldn't be an issue.

The cleanliness , comfortable and spacious rooms.

The fact the bar closed at ridiculous times. One evening it closed at 9.15 with 6 guests still there the following evening there were 12 guests including some foreign tourists and it closed at 10.10 There was lights switched on and off banging of glasses and chairs moved loudly across the floor indicating the bar was closing. Spoiled the rest of what is a superb hotel which is great value for money. However I think consideration should be given to customers wishes not those of the staff.

All of the food was lovely , there were 17 of us for dinner celebrating my husband's 70th Birthday ! All restaurant staff were brilliant ! Ourselves and Gavins sister and hubby stayed the night ! We were in the refurbished rooms which were comfy although a few items would've made the rooms perfect ! Those items I suggest are , non- slip mat for shower, shelf above sink for toiletries and full length mirror on bedroom wall , as Wedding guests or party guests can check there outfits are perfect , or to put on make up and style hair !( can't style hair in bathroom) we would stay at Castlecary again ! All staff are very welcoming and professional!

Dining room felt cold in the morning ! When the breakfast staff member heard us saying we were cold , she turned the heating up right away !