This was a very spacious studio apartment we booked during a week of Edinburgh Festival. Very clean. We were up on the 3rd floor but got used to climbing the stairs as the week progressed. It is nicely situated and very walkable to most locations. The customer service was good.

We had an issue with the motion light in the hallway leading to the bathroom. It was extremely bright during the night, waking us up when one of us used the bathroom. The apartment management sent someone to tape over the offending lights and it was satisfactory.

Great location, spacious, clean. Plenty of hot water, quick response when we had a minor problem with the bedding. Really nice to have two bathrooms. The kitchenette, although small, was really well equipped and perfect for making our own breakfasts and simple-ish meals. We were in an apartment which had a great view of Arthur’s Seat which was a bonus.

As other reviews have mentioned, I can see that it would have been very hot if the temperature outside had been higher - it’s not clear why the windows have such restricted opening. The door mechanism is a bit of a pain in that it doesn’t reliably work, but they did give us a code to operate it physically which was fine.

- Location is fantastic; right at the start of Royal Mile, close to Holyrood palace and Arthur’s Seat - Has a tidy Kitchenette in the hall but sufficiently catered for cooking (relevant for family with young kids) - Neat and clean, good quality toiletries

- Only thing I hated was the stairs to the property. Our unit was on the 2nd floor with steep stairs and no lift access. If you have heavy luggage, be ready to bear the grunt and pain. Had there been lift access, the property gets a 10! - Small addition like door stops to be provided. It’s strange not being there given all doors have auto-hinge close! Those can just be left at the doors as it really helps for those with young kids - Washing machine to be provided as it would be quite helpful to multi-day guests. If not in unit itself, can be a shared common utility

Great location, nicely decorated and had everything we needed. Perfect for a long weekend in Edinburgh. Lots of instructions ahead of arrival. The kitchen area was well equipped.

When we arrived it was freezing (it was -1 outside and the heating wasn’t on), contacted support who did sort it but the heating then took a while to warm up. The light in the hallway is a sensor so no option to turn off, this really disrupts you when using the toilet in the night. This has been complained about multiple times in reviews and still not altered. The rooms could do with draws for putting your clothes in, only clothes rails in rooms so if staying for a while and unpacking this isn’t great.

Location right on Royal Mike was amazing, quiet and had all necessary amenities. The apartment decor was contemporary and very pleasing. The kitchenette worked out very well. We wanted a two bedroom as my sister and I need our own space and having separate bathrooms was a bonus.

Unfortunately, the electronic access (via internet) was not functioning after our arrival. the telephone staff was excellent in providing assistance by providing a manual code as well as an actual key for the unit. The living room furniture was not very comfortable, the sofa being very hard. That was likely because it was a sofa bed. We managed to remedy this discomfort with pillows from the bedroom.

The location was fantastic! Right down from the Royal Mile and a quick walk to most anything you’d like to see in Edinburgh. Near restaurants and coffee shops, shopping and sightseeing. Although it’s on a main road, nights were very quiet! The house is well set up and the beds comfortable. The kitchen had everything we needed to include a fridge and a small dishwasher. Staff was on hand via messenger if needed.

The air system was difficult to work and seemed to be set to certain temperatures. The windows opened however, so we used that route, but something to consider in the summer months! While messages are often fairly quickly answered, they seem to be handled by multiple people, so sometimes this caused confusion.

The rooms were functional. The beds were very comfortable. The towels and the sheets were all very clean . The Kitchen Cabinet was well stocked. The water heater worked well. Overall a nice apartment to stay in for a couple of days.

It would have been nice if the property offered house keeping services on site. If they do, there were no indication of the same. The TV was placed way lower than the eye level which didn't make TV a pleasurable watch. The washbasin in the bathroon was definitely clogged and we were unable to use it for the last 2 days of the stay. If there was maintenance personnel available at the property, it would have been a 10 minute job but there was nobody that we could see.

Great location, Comfortable, all rooms had en-suites and towels were clean. Kitchen was fully equipped, fridge/freezer were clean,

All Fans were not working, we couldn’t switch off the central heating maybe a clear notice on how would be handy, bathroom body wash was not topped up in fact water was added in dispenser and one en-suite had nothing in it. No lift was a struggle when booked didn’t realise it was 4th floor and with luggage and shopping was a struggle and after all day walking and tours was difficult.

I loved how integrated the apartment is to the Royal mile and other sights you may need to get around as a tourist. I brought my parents here for their first visit to Edinburgh (ours wasn’t) and it totally lived up to the comfort and cozy vibe it offered prior to booking. Our apartment looked over Calton Hill and we were blessed with amazing weather during the stay. On the street but completely quiet and quaint, this was our perfect getaway from London’s busy life. Very well organised and with clear instructions it was a well-managed property.

Except the fact that there are no lifts which is a bit tricky with my parents, I think it is a lovely value for money stay.

The location on Edinburgh's Historic Royal Mile was excellent. Also, prominently posted was a list of favorite restaurants and other sites to see in the area. We tried some of them and they were great! The kitchenette crammed into the room was amazing!

Minor quibbles (we really had to think to come up with these): *knowing how to turn on and off the towel warmer in the bathroom *we ran out of bathroom tissue on our last morning *recommendations of nearby grocery stores would have been nice *a house blend of coffee was promised but not delivered (this was not a big enough deal to knock a star off, I just like my coffee).