Exchanged messages before and during stay and received clear instructions what to do

We were in the top apartment so there are quite a lot of stairs to climb We had read there were a lot of stairs but did not appreciate exactly how many stairs. No issue for us, but just wanting to make it clear for others, to be prepared to climb a lot of stairs if you are in the top apartment. The good location has the downside that it can be noisy. Again, read this on the site, but didn't fully appreciate how much noise 'travelled' to the top floor. Would recommend the apartment, but you need to conscious of both the noise and stairs

Its location is very central, which meant no additional money spent on buses or taxis getting around. The owners/ staff at the pizza restaurant were lovely and very helpful and let us leave our luggage there on the day we arrived and left.

However, because it is central it also means it is noisy until the early hours (especially during the Fringe), plus the church bells go every hour. So just be warned if it is summer and you want the windows open! In addition there are about four flights of quite steep steps to get to the flat. Ok if you are fit and don’t have much luggage to carry.

In the heart of old town, everything is close to get to. Older building charm. The owner was so helpful, we checked in late and it was no problem. We had a bit of an issue with the bathroom sink and came as soon as we called to fix it.

Our apt was on a three floor walk up, the stairs are curved so with luggage was a bit challenging. We are here during the Fringe festival and as the location is a blessing because it is so close to everything it can get quite loud. But I’m sure if you are visiting another time it wouldn’t be as much of an issue and frankly doesn’t have anything to do with the apt owner.

The location could not be better. It is in the heart of Edinburgh, within a short distance from the train station, prominent restaurants, shops, attractions, and in the same street as the Edinburgh Vaults. The flat is quite big, and it is secure and clean.

The washroom should be renovated to remove the mould, and to fix the toilet. There should also be an air conditioner installed, or more fans.

The location was superb. It was just 10 mins from the Central Station and walking distance to practically all the tourist hotspots. It was easy to get the keys. The guy was very friendly and even offered to take our luggage up to the unit.

The steep and narrow staircase is quite a workout if you have heavy luggage. There were noises coming from pub goers that last till early morning (5am!) but it was not that bad considering we were often too tired from our daily walks.

Shower room was good and tiled nicely although the floor covering had bulged a little near shower. Linen all very clean and beds comfortable. Sitting room view was comfortable with a nice view over the square. Nice clean kitchen. Staff from key pick up helped get cases upstairs. All staff we met were helpful and friendly. There were 2nd pillows and duvet in our wardrobe which we used as bedrooms had heaters we could not figure out (but only 3 of us so they could have been meant for an extra bed if 6 stayed) Washing machine. Tea and coffee and long life milk sachets for a drink on arrival. Location is excellent for access to Royal Mile area. A bit noisy late at night when the bar next door closed. The front door access to the apartment is near the end of a narrow lane of a street that has a few late night bars. The windows of the apartment on the other side overlook a lovely small square which has cafes and bars and is opposite an Ibis hotel. Leave the entrance to the apartment walk left past the bar next door and you are at the Royal mile, turn right as you leave and walk down the lane to more entertainment. If you like rock music Banamans at the far end has live music. We enjoy rock music even though over 70 and with our 18 year granddaughter, this apartment was local to a few bars with rock music and we were made very welcome among a friendly staff a customers so had chosen well for location There are other pub venues too nearby and we had a meal in The Advocate in the square that we saw from our window. We also walked to New Town and ate and drank there. The entrance to the apartment looks unkempt as an overflowing bin had bags ripping next to it but work was being done on the frontage of the bar next door with scaffolding so may not always be like this. Bed base in one room was very scuffed and marked but pillows and pillow protectors were new and the rest very clean.

TV didn't work, bedrooms did not have blackout blinds, bedrooms were small. Cracked window in one bedroom, a high top of lounge window was poorly boarded which spoilt the look (could have been temporary awaiting a repair and didn't affect the view). Lots of stairs to 3rd floor (apartment 4) and no lift. Bedrooms cold at night and we couldn't figure out heating in bedrooms. Portable heater in lounge. Plates, cups etc were sparse and no small plates not mugs nor tea/coffee pot to make a larger tea or coffee.

Location is excellent, noise is not too bad because I have 2 bedrooms, so my kids were on the quiet side then I took the noisy side, so it's not too bad. The flat that we occupied is just excellent, we have a very clean, bright , huge living room with TV, dining table , chairs, very nice couch. We have a good size kitchen, very clean, with fridge , oven, toaster , with essential stuff in the kitchen. there was no lift but at least a superb flat for the family to stay while in Ednburgh.

Just too high to take the winding stairs without lift.

Nice and clean apartment with everything you could need. Very central location and smooth check-in. Bed was comfortable, and extra cushions and blankets were made available. The two sofa beds in the living room can be used as optional beds. No lift but didn't bother us. Towels and bathroom products (bath soap shampoo availbale)

As soon as we opened the building door, there were a lot of smelly bin bags, which made the whole stairs corridor smell really, really bad. There is a £200 deposit to be paid in order to stay in the apartment on top of the booking cost. It is mentioned on the very bottom of the health and safety regulations after all the covid-19 regulations. (We discovered it through the message they sent us after the booking)

Location, space, charming.

A lot of narrow stairs, noisy in the street but these things are normal for such a great area. Confusingly, we got a message saying that the staff would be waiting for us at Pizza Paradise but they were not. I had to call them, which is expensive with an overseas phone. It would have been helpful if they had said that calling was necessary.

The property was clean, well maintained and accessible. Located in the city and close to shops and other places . The staff was always ready to help and was guest friendly.

The entrance to the property was through an alleyway and the entry is not pleasant with the bin upfront. Also no lift to the property will be a bit difficult with luggage or other heavy items.