Hotels like this are sadly a dying breed. Everywhere I stay these days seems to be a claustrophobic-feeling box where your air is provided by climate-control that makes it either too hot or too cold and ALWAYS too dry. They always have staff that see you as a customers to be gotten in and then gotten out, and have the most basic of "facilities" where if you're lucky you might be able to get a stale croissant left outside your door and only one or two questionable stains on the linen. Therefore it was an unexpected and EXTREMELY pleasant surprise to find myself in what I would like to call a REAL hotel, I feel it's been too long. The young lady that checked me in was incredibly kind and professional. The room was quiet and very, very clean. Every possible want had been provided, including a free mini-bar, a bath AND shower, and (still trying to believe this one) BLACKOUT CURTAINS instead of single-weave handerkerchiefs. The hotel offers a very spacious and well-stocked bar & restaurant with real freshly cooked food, as well as a gym etc. The reception team also very kindly checked me in early AND watched my bag ALL DAY for me the following day. A wonderful stay, I wouldn't hesitate to return. Thank you.

I can almost always find something that I would change about a hotel stay, but this time I'm really struggling. Perhaps if anything (and I'm REALLY scraping the barrel here) a pen and pad for the room?

Room was sparkling clean and likewise the bathroom was really clean and looked brand new. None of that odd hotel/motel smell you get in most places (I think that's the pest control spray that they use to keep the critters at bay). Staff members were extremely accommodating. I ride a mobility scooter and they made sure that I had a dedicated car park space at the entrance closest to my room. Breakfast was good. They had better choices than most for the breakfast - a good selection of cereal, cold meats, cheese, yoghurt and a good selection of hot food. They had poached eggs too which is rae in my experience. Really enjoyed the stay and I would book again.

Only issue was the wheelchair lift to descend a few steps to the lower ground where my room was. My scooter was about 2 inches too long to fit the lift. But this is a listed building so they can only do so much. Perhaps a temporary ramp would be better but they went out of their way to help resolve the issue. Dedicated car park space in the rear near my room and left the back doors open for me to get in after my show at the theatre.

The room was clean, nicely laid out. The bed was very comfy and it was nice to have a bath and shower available in the room. The location to the venue (Farnborough International Exhibition and Conference Centre) was exceptionally close and easy to get to. The staff were very friendly and professional. The food was excellent, with some very good vegetarian option. I am not actually a vegetarian, but enjoyed the vegetarian food options available. The falafel wraps were exceptional. Breakfast was very good both in choice, quality and value; although with my trade show starting very early an earlier breakfast start would have been better.

The lack of a lift meant quite a few stairs with luggage, but I was offered assistance. The oddest thing was the lighting in the room, every light seeming having its own switch, with no "master switch", so when you enter the room it takes a while to get the lights turned on. The room was clean, but probably could have been aired a bit more as had a slight dusty smell. I am really grasping at straws though as one of the bets hotel stays I have had recently.

Very convenient for my needs

Could hear people walking around above me. On Sunday morning had two sets of guests with children & these children were having a great time playing in the passage way outside my room obviously making a noise & the parents obviously thought that was ok & not a thought that maybe people wanted to sleep in on a Sunday. Suggest you put notices up in passages that children are not to play or make a noise in the passages. The parents have no respect for others.

We liked almost everything. Instantly, it felt quite welcoming as entered. Reception staff welcomed us and gifted the kids with small things and milk + cookie vouchers, which put a smile on their face. Things were much more easy going after that. We enjoyed our overnight stay. Breakfast in the morning was fantastic, variety and the help from staff.

In the executive rooms, sofa bed may need an upgrade going forward. Although it's a good size once opened, it's not level hurt my back a bit.

Breakfast was amazing, it was made to order which was much better than the usual hot buffet which is usually luke warm in hotels. The service at breakfast was fantastic - Rosie, Orion & Ran! The lady in reception that greeted me on the evening of Friday 24th Jan was lovely and offered me a drinks voucher which was much needed after a very long day! Great customer service throughout stay! Thanks very much.

Everything fab!

The staff were very friendly and helpful Rosie/Chelsie/Aaron/Mia/5Silvia/Katie all served us. The bed was very comfortable I had green broad beans and spinach for breakfast ! The chicken curry was good and the chicken schnitzel was great. Well located and easy to find . Lots of car Parking .

The toilet was really low down We could hear the guest above get up shower and dry her hair not very sound insulated.

The breakfast and food in general was excellent so a thumbs up for chefs Steve and Aaron. We had four different meals from the restaurant and every one was delicious, good proportions and well presented. Also staff members Junel, Lily and Chelsea were exceedingly helpful, cheerful and professional. We would definitely stay there again.

There wasn't much to do at the location but Winchester and Windsor for Castle and Lego land were around 35 to 40 minutes away. We initially chose this hotel because we've stayed in Holiday Inns before and been satisfied. We visited Farnborough for the British Motor Show.

All staff were so helpful and friendly

The wait for someone to service the lounge bar was really long throughout the day and early evening. I had to ask numerous times at reception to get someone to serve. The food was also really overpriced for what we got. The chicken Caesar salad was NOT worth the £19. Just lettuce with minimal chicken! That was disappointing

comfortable large room spotlessly clean good value breakfast hotel has more of a 'vibe' than most Holiday Inns in the chain complimentary parking

there is a sign in the room that offers extra toiletries if required such as hair conditioner etc, I asked for this at reception but the receptionist did not come back to me with an answer Wake up call requested on check in sheet - no wake up call provided Self service bar aspect whilst you are eating your dinner is not ideal as bar can get quite busy newspapers offered on check in form but not available throughout the hotel