Excellent comfortable bed and very clean hotel.

Staff brought our main meals out before our starters and when we questioned this, they told us they had forgot our starters. They then brought them with our main meals, which was not ideal. Also they then forgot to bring one of the starters out after we corrected them. However, they were very pleasant and apologised.

Excellent hotel. Lovely surroundings .The hotel very nice should be more than a 3 star. Room spacious and clean. Very satisfied. Breakfast offered a verity of hot and buffet food. Swimming pool steam room Sauna amazing an added bonus. Cannot wait to go back highly recommend this Hotel

Our only moan was that the room was not serviced in the three nights we stayed. It's totally our fault as we didn't read the small print.Perhaps make this a little clearer. Saying that the night reception staff was very kind and helpful, he gave us clean towels and replenished our teas and coffee.

The cleanliness of the room and communal areas and the spacious rooms. It's a lovely hotel.

I had a housekeeper and the front desk/manager? knock on my door before 11! My check out was not til 11 so I thought this a bit rude quite honestly! I'm not sure why they did. I think they may have been in a hurry to turn the room around for next people but it felt a bit off. The toilet roll holder also fell off the wall and I explained to the manager and just got an 'ok thanks' I have stayed before but trying to rush me element has put me off returning. Otherwise great hotel and location.

I liked a lot about this hotel, from arriving in the spacious car park, speaking to the friendly receptionist, walking in to the clean and tidy room. Location was only 50 minute drive from my home.

Swimming pool was slightly on the small side. Steam room was nice, but the seats were a bit sharp on the edges. Jacuzzi was quite a steep step to get in to it, you should have a step up to it as I watched an elderly gentleman struggling to get in it. Please look at this and the disabled access to the pool area. Overall it was ok. Breakfast was nice, but had to wait for quite a while for bacon, sausages, hash browns and eggs to be topped up.

The rooms were spacious and very clean and comfortable. We did not eat breakfast. Service in the hotel bar for food was disappointing as we were part of a part of over 100 people and when we ordered food were just told that they were not prepared and that we just had to wait and it would be about 40 minutes for a sandwich. Other than that we had a great time at Hogs back

Service of food, attitude from the manager in relation to them not being prepared was not really acceptable. As the reception staff had almost all 60 rooms ready when we arrived.

The room was comfortable. We had an Afternoon Tea which was very good. The restaurant / bar menu was reasonably priced, as were the cocktails and wine. The Leisure Centre had plenty of loungers and chairs around the swimming pool. The restaurant staff were very efficient - clearing tables quickly.

The room had only one chair, no water glasses and no hairdryer (this was quickly solved after asking reception). The main jacuzzi was out of order and the hot tubs were dirty. One was cleaned during our stay, but within hours there was scum around the sides - perhaps the filter was not working properly.

Loved the location of the hotel, the staff were all kind and friendly and the property was quite clean and tidy. Our room was spotless. The facilities were top notch, the steam room was brilliant, the jacuzzi were spot on and the pool was also a nice touch. All was clean and the person at the desk where we got our towels from was quite helpful and polite.

Our room was quite hot during the night which made it quite hard to fall asleep. Had the window open but wasn’t much breeze and the road outside was a bit too load so took awhile to drift off to sleep. Didn’t really spend much time watching the TV but the controller wasn’t really working properly, not sure if the batteries were running out but was quite difficult to use.

Really lovely setting for this classic English Hotel. The whole place was exceptionally clean & tidy. The rooms are large & spacious, with quality fixtures & fittings, and overall a feel of something a little above the norm. Staff were friendly, helpful, & it was obvious they enjoyed working in this hotel. The fitness suite was immaculate & looked like money had been well spent. Great for a weekend away, family party, or, as in my case, a chance to recharge on your own in a quiet, relaxing environment, surrounded by gorgeous countryside. I was very impressed. Thanks.

There wasn't anything I found lacking in this hotel.

Lovely hotel with a chilled out feel, loved the swimming pool, hot tub (instead of out of order jacuzzi), sauna and steam room and glad it was open till 8.30pm as we arrived later than expected. Beautiful sunset on the garden verandah. On a humid evening, we couldn't turn the room radiator off but did have a fan and was able to open the window to let fresh air in during the night. Able to walk 5 mins to local garage which had an Asda express (subway and greggs too but not open in evening). Good for those who just want wine, snacks or a meal deal in their hotel room! Breakfast was thoroughly enjoyed by all. Easy check in/out but car parking system was a bit of a faff. Would stay again, thank you 😊

Easy to access, plenty of free parking (but remember to enter your registration number at the reception screen). Good changing rooms and swimming pool -open to swimmers and children at any time. Helpful staff in hotel and spa.

The Bar and restaurant was comfortable and nice staff. But the food was expensive for quite small portions. The kids menu also seemed pricey eg £5 humus starter, £4.50 for single scoop of ice cream. They had bottles but was surprised they didn’t have Hogsback beer from local brewery on tap?