We liked that although it was off a main road, it was set back enough that you couldn’t hear any traffic. It was peaceful. The bed was very comfortable and the bathroom clean.

Breakfast was paid for separately at £15.50 a person. I thought this was very expensive. Especially for someone who would normally have roast or cereal. The extractor fan in the bathroom didn’t work. And the toilet blocked easily. The heating was stuck on high so the room was boiling. Staff sorted that out quickly. Would have like a/c or a fan as the room got quite warm/stuffy. We don’t like sleeping with windows and curtains open (curtains are very thick so you’d have to leave them open if you needed open the windows).

The room was modern, comfortable and clean and was just what we needed. Staff were pleasant and friendly even though you could see they were very busy with a wedding they had on the day we checked in. They were considerate and rang in advance to let us know about the wedding that was occurring that could potentially be a little loud so we planned to eat out that night. Facilities were good, also EV chargers available which is very useful.

Only downside to the hotel is the location. It is perfectly fine if you want to just have a base somewhere and you're happy to either get a taxi or drive out! But the town of Faringdon itself apart from a few pubs and charity shops there isn't much life there.

property with excellent service. It was a bit surprising that we were the only guests at the hotel, but that didn’t affect the quality of our stay. The staff went above and beyond, delivering breakfast to our room right on time since the dining room was closed. The room itself was modern, well-equipped, spotlessly clean, and warm—everything we needed for a comfortable stay. A truly enjoyable experience with great attention to detail!

Felt odd to be the only ones staying in such a large hotel - luckily I was travelling with my husband otherwise could have felt uncomfortable as a female travelling alone

We went to breakfast at 9am and there were only a few pastries left and only 4 pieces of bread left for toast. There were other people coming down for breakfast and as far as I can remember there was no pastries or bread left. It was disappointing that unlike the year before, there was no one topping up the bread or pastries. That should have been done this last Christmas.

The Only other thing was that the lady who was in attendance on Boxing Day breakfast was not too happy about working this particular shift. She didn’t smile once. Her whole demeanour was just that she didn’t want to be bothered with helping out or that she didn’t want to be there. The previous Boxing Day of 2023 there was a lovely lady who was either Chinese or Vietnamese or Thai and she was very happy and joyful and jolly. Nothing was too much trouble. Compare this to 2024 and the sullen demeanour of the British lady who was working! Very different! I understand that she most likely didn’t want to be there but you have to work unsociable hours the tourist industry unfortunately.

Met with friends for dinner -food and wine were good. We were moved to the bar but then told it was closed. However, when we requested a drink they re-opened the bar for us - excellent service! The room and the bed were very comfortable.

its a minor point but the car park is up a fairly steep slope and a short walk from the hotel and as it was raining in the morning it wasn't the best experience dragging a case up the slope to the car park in the wind and rain.

Late revision of room requirement was well attended. Thank you. Because of a large wedding party on the Saturday, dining facilities were altered, but this was no problem. Courtesy and friendliness of all staff was much appreciated.

We would have appreciated a more 'level' car parking area. (Being elderly, this was a bit awkward for us). We were surprised at having a long wait for our evening meal on our day of arrival but this was soon dealt with following our discussion with appropriate staff. We would have preferred an eating area without background music - which we found monotonous and intrusive AND the same each evening!

The room was large with plenty of space for storage and good facilities. No fridge/minbar, but otherwise had everything we needed. Good space for parking and easy to find. Was quiet and the bed was v comfy! The check in staff were very friendly and helpful.

The restaurant had a very quiet atmosphere when we dined there, with no music. The service was slow with some staff not visible at times. But it was convenient for staying in the hotel and the food was nice.

Lovely grounds and location. Clean comfortable rooms. Everything working and up to date. Food was excellent particularit breakfast. Staff super friendly. Beautiful floodlight terrace. Gardens maintained and lovely. Parking easy. All effortless. We stayed overnight with family and had dinner in the terrace room. There was a wedding on that they were solicitous in telling us about ahead but we ate in a different part of the hotel and it was all lovely.

There was nothing we didn't like. The only reason I have not rated a 10 is that it's not a "luxury hotel" but it doesn't pretend to be but otherwise perfect.

The hotel was lovely, room very comfortable and spacious. We only stayed for one night passing through the area but it was perfect for that. There was a wedding in the hotel that night and it was extremely quiet so no disturbances there.

We did have (we think the cleaner) come into our room at 10am despite the do not disturb sign on the door. They were very apologetic and left instantly, sure it was just a mistake but it did wake us up!

Nice comfortable room & bed, friendly , informed the week beforehand that a wedding party was taking place so music till 12 pm…gardens were lovely & lots of comfy outdoor seating if weather had been nicer!

In the room there was a nice set comfy chairs & table but on the table the edging strip was hanging loose Also the tea served at breakfast time was not very good , they need to infest in better tea like Yorkshire etc