"I booked a room at Carlton hotel with modest expectations due to its budget-friendly rates compared to others in the area. However, from the moment I stepped inside the hotel had great welcoming from staff …The level of comfort, cleanliness, and attention to detail exceeded anything I could have imagined. Newly renovated hotel. It was an experience that truly redefined.I highly recommend Carlton Hotel to anyone seeking unparalleled value without compromising on quality." they have a free parking which is great.

Well furnished clean rooms. Very helpful & friendly staff. Hotel is well located to the town centre and beach. Beds were very comfortable and the shower / bathroom was very well kept & stocked up.

Hotel was going under a major renovation so that there was a lot of noise and rolls of carpet to negotiate. Exterior was covered in scaffold and car park at the rear needs a good tidy up.

The hotel room was clean, nice and spacious. Breakfast was worthble for the money we paid . The staff were friendly and helpful. location is just perfect for a walk around the city centre My self and my patrner were extremely satisfied by staying in these hotel

The hotel was in very good position, the staff also was very kind and nice to me and the town is very beautiful. I booked at first a single room which i had to change it as the room was small and with a small window situated to high that I couldn't even open it. The double room was nice with a wonderful view on the sea, the room was clean except the floor that was not hoovered and there was no remote control for tv, which I asked the staff but they couldn't find it. For the rest, I spent very good and nice 2 days there. Thank you.

There was no remote control in the room, so I couldn't watch the tv, and the room was not hoovered.

I loved this hotel. My small family booked into this hotel as we liked the close location to the town and shops. This was ideal! The view from the hotel was impeccable! Dawn and dusk sea views from the bedroom windows were magical, and will always remind ourselves of how beautiful this coastline is. The coastal path down to the children's playground and beach was inspiring to say the least. The caves, pathways and beautiful plants and trees made it so special. I can definitely see why the Victorian's loved this specific location. Highly recommend this hotel and can't wait to return in summer!

Nothing!

A great location with good ocean views. Although the bed was a little lumpy, the fresh, clean sheets made up for it. The hotel is typical for its age. Although it's a little run down, it's still comfortable and clean. We managed to find a spot in the carpark over the weekend, but it was full by the end of the day. Monday was fine, with plenty of spots available. Discovering we had no hot water when we arrived, I mentioned it to the front desk and it was sorted quickly. They were nice and hot. Being an older hotel, the walls are a bit thin, making for a restless night if you're a light sleeper. The shower is over the bathtub and is high to step into, especially if you have short legs.

Bed was really comfy,very quiet during the night in the hotel and i slept really well.would definatley stay again.sorry i almost forgot the hotel staff are really friendly.

Nothing

This property is an older property right on the sea front and in the town close to shops , the staff were very friendly and the price was really good . I did read a lot of comments about the hotel that were negative, but this hotel is the right price for the offer . Want better and there are other hotels that charge more to keep you happy . For us , the room was large , warmed up quickly and it was comfortable and the location was really great. I recommend this hotel to people on a tight budget who do not expect a five star hotel for what they are paying. We will use it again .

All OK

The Carlton Hotel boasts an excellent location along the picturesque coastline, offering breathtaking views. The management and staff are exceptionally welcoming, ensuring guests feel at home. The staff are friendly and go out of their way to accommodate special requests. The hotel's common areas are spotless, and we were thoroughly impressed with the room’s cleanliness and the well-maintained bathroom. The room itself was spacious, with a stunning scenic view that enhanced our stay. I wholeheartedly recommend The Carlton Hotel to anyone visiting Folkestone to experience the charm and beauty of this historic town.

Overall, my stay at Carlton hotel was pleasant. The staff was very friendly and accommodating, Newly refurbished rooms were modern and inviting witha refreshing sea view from the window and the check-in process was smooth. The room was very clean and comfortable with good bedding , providing all the necessary amenities for a comfortable stay. Breakfast were more satisfied in my stay. The location was convenient just perfect for a walk around the city centre with easy access to nearby attractions and transportation options.Additionally,the free carpark was incredibly convenient I highly recommend seeking a delightful stay at Carlton hotel again in the future. Thank You!