Stayed for Valentine's Weekend, at a bargain price of £138, £200 cheaper than a nearby Travelodge! Hotel is easy to locate once you get your bearings: look out for the Beresford Building on Sauchiehall Street, cross the road and the hotel is a short walk down from there. Excellent staff at reception, especially Kate and Monika: lovely to chat to and gave me plentiful coffee, milk and sugar when needed.

Observations not criticisms: yes the hotel is dated, looks like same furniture from when it was the Premier Inn, but the room was clean and the furniture functional, and that is all that matters. Yes, the firealarm went off twice, BUT that was a positive. The staff took the alert seriously, called the fire brigade and evacuated the hotel until safe to go back in: safety first.

Location was exactly what we needed - right next to the train station which was great for the concert we were attending that evening. The car park was also next door which was very handy and gave us peace of mind the car was safe during our stay The staff were very helpful, friendly and approachable and knowledgeable. They made us feel comfortable and welcome and like nothing was too much trouble during our stay

The car park fee - hotel advised us it was £8.00 for 24hours. We went into the car park and advised by the ticket it was £15.50 even after the ticket was validated in the hotel. The staff at the car park then said it was £12.00 we said it was supposed to be £8.00 and he said the staff at the hotel had it wrong

The location was perfect for what we were looking for. It wasn't the absolute most luxurious hotel, but it exceeded our requirements and your staff were absolutely lovely. Really helpful and friendly. Your breakfast was ok, definitely edible, but could have done to have been a bit warmer. You were the cheapest hotel in the vicinity and was perfect location for the show we were going to see. Will definitely come back if I ever book for the King's Theatre again. Love Scotland, love Glasgow, and really enjoyed my stay with you. Thanks a million.

Breakfast was warm, rather than hot, didn't feel as fresh as it could have been - but definitely edible and you had friendly staff who were happy to help. The key card to our hotel room was temperamental but that could have been me - my 13 year old son managed to make it work!

Really pleasant staff - and great to have a real person on the reception desk at all times. The view from our room (on the 12th floor) was fantastic. If you want to avoid road noise, go high - we were asked on booking in whether we'd prefer a higher or lower room, which was a nice touch and meant we got the room that suited us.

Really nothing - the furnishings aren't brand new, but it's all clean, comfortable and functional. If doing a little less refurbishment helps to keep the price down for this great location, that's fine by me!

Front desk staff upon arrival, really lovely lady who unfortunately did not get the name of, we were give choice of floor which was fab. We chose the top floor, fantastic views over the city which were stunning at night. Room was spacious and clean, smelled great too. Overall there is a need for an update to decor and furniture, however for the cost and the welcoming atmosphere, it was worth it.

The double bed was two singles together with a very obvious and uncomfortable dip in the middle. There was only one bedside table, we ended up using a chair. There was a fan running permanently in the bathroom, it was rather loud but with the bathroom door closed wasn't too bad. It still disturbed our sleep unfortunately.

Staff were amazing. So helpful and really friendly without exception. We were there for 4 days so met lots of different staff and all were excellent. The room was also big and comfortable and shower was powerful enough.

Would have liked a phone in the room to be able to call reception and would have preferred a mirror above the dresser to sit and do my hair/makeup rather than the massive TV (not necessary for a hotel room where you don’t spend much time)

Fantastic view, very friendly staff. I had had to walk out of the hotel I'd booked (long story, but the accommodation they had provided was not what I had signed up for and it wasn't possible for me to access it). The Britannia staff, at 10.55pm, took pity on me, sorted me out a lovely room, and were so kind and friendly that I would happily stay there again

The hotel is a little faded and needs a refurbishment, but it's perfectly fine.

We were going to the Garage in Glasgow to see a band & wanted a hotel near. This hotel was perfect right next door to the kings theatre & around the corner from our venue. Lots of eating out places & bars close by. The room we were given was on the 10th floor with an amazing view over Glasgow. Reception staff were excellent & so helpful. Breakfast was not a problem the chef girl nothing as a problem making myself gluten free toast & fried eggs. Thank you so much for a lovely stay

Nothing to dislike

Clean and comfortable

Bathroom arrangement, toilet in corner with doorstop in floor. Dangerous I stepped on the door stop, stumbled and tried to correct my footing. Ended up heal landing on it and really hurt my foot. This caused pain for 2nd half of our holiday but feels much better now return to Canada. Easy fix with a door stop that attaches to top of door rather than in floor.

The hotel is well located to visit the city. It is possible to walk to all the main attractions. I stayed in a twin room. It was spacious. There was an open closet and a desk, two nightstands, TV, big windows. It wasn't cold despite the fact that it was raining and very cold outside. The breakfast was excellent. The staff were super helpful and kind.

The bath doesn't have a detachable shower head.