All the staff were so friendly and helpful from the domestic staff to the multi tasking reception / bar / restaurant staff. Nothing was too much trouble. The rooms have been recently refurbished and my room (29) was excellent and extremely comfortable. Breakfast was excellent as was the food served in both the restaurant and bar areas.

The surface in the bath / shower was in my opinion a little dangerous when wet with not anti-slip surface or hand rails to help ‘older people’ getting in and out of the bath tub without slipping. I’m sure they must have facilities for the older more infirm person but I did find it a challenge not to slip when taking a shower. My only other concern that detracts from an overall excellent experience was the wifi signal within my room. It kept dropping out and was a very weak signal.

The Hotel is in a beautiful building, the reception, bar/dining area are all very nicely presented. The staff were very helpful and friendly. The room I had was at the back, so quiet, spacious and easy to access with a roller case. I liked my room, the ensuite bathroom especially seemed up-to-date. The staff were very attentive when I dined alone. The fish was beautiful. The custard tart was amazing.

Other reviews have said that the decor is a bit tired, but it does seem to be a work in progress. I could see what they meant in the corridors, but that has to be the last priority for the Hotel. If you had a front facing room it might be a bit noisy, since it faces a busy road and junction. I found the mattress uncomfortable, too hard for my old hips. I appreciate some people like a firm mattress though. I chose Sea Bass off the menu , which was beautifully done, but the accompanying vegetables had been deep fried, which was not to my taste.

Smooth check in. Very attentive staff. Price was very reasonable and food was great. Convenient walking distance to the train station and hospital (for me). Very quiet.

Perhaps a little chilly in the bar area, although I like to think that means there was good ventilation/filtration. Would have been helpful to have restaurant opening times somewhere in the room (although I may have missed it). Probably wouldn't be close enough to the beach to walk it, but the nearby bus would take you there.

Ample free parking, good value for money, clean and comfortable. Good sized room, had everything needed although some biscuits on the tea tray would have been appreciated.

We have stayed before, the staff were Friendly and accommodating but seemed understaffed ( rushing around having to do multiple roles). The whole place needs updating especially the corridors with some attention also needed in bedroom. We declined breakfast at over £15 each. This hotel works for us visiting family in the area but don't think I'd choose for a special occasion or a holiday. Just a few changes could make such a difference!

Free car park onsite, Comfortable and spacious room, comfortable bed, clean and spacious bathroom with towels and toiletries, Free bottled water, good breakfast, 24hr desk, clean properly, feedback form for customers, free tea coffee hot chocolate in the room, TV, friendly staff, great location.

Carpet looked too old and if it's changed the room will feel a lot better. WiFi details to be included in the welcome pack. Furry blanket was found to have some cereals sticking onto it.

Service was impeccable.. very thoughtful staff and super professional. They really look like they enjoy what they do. Rooms were simple but bed was very comfy and super quiet room. Had no trouble with sleeping. Very clean. Coffee and tea in the room and a fresh bottle of water was welcome. Gym was great as well. Big room but it has everything for a great workout. Breakfast had plenty of options.

The water pressure in the shower was very weak

Customer service staff absolutely lovely,polite and helpful. Cleanliness very good so fresh and clean from walking into the hotel and the room we stayed in. Great location. Acsess to busses and beach within driving distance. Lovely linen to sleep in smelt so fresh and clean.

Not enough facilities in respect of no shampoo,no shower gel or bars off soap. Not enough tea and coffee provided in the room for the money you spend this could be improved. The bed is not comfy at all this could be improved /enhanced comfort with a memory foam//cushiony maattress topper.

We booked this as a late getaway for Easter holiday. We were going to Cleethorpes but everything was full there so we found Millfields and it looked really nice as we like historic buildings. It said that Parking was limited but when we arrived it was lots of parking (almost too much so we almost thought it was something "wrong" with the place as it was this "empty" on a weekend in Easter holidays). We had booke two rooms in different bookings so didn't expect them to be close by each other but the very competent and lovely receptionist had caught on and booked us rooms at the end of a wing opposing each other with a private corridor (basically a suite). Very big rooms, nice and clean with nice bathrooms etc. The receptionist had enquired if we wanted to eat dinner at the hotel and when I didn't immediately answer she said "No worries, I wouldn't blame you if you wanted to go out to eat!" I interpreted that as the food wasn't maybe that nice... I asked for a menu to have a browse and as it looked quite interesting and well put together we decided to eat in...and whoa did we not regret that. The food was GREAT!. I had a bruschetta for starter followed by a duck breast and finally Eaton mess. Lovely and fresh bruschetta, the best cooked duck breast I've had outside my own kitchen ;-) Cooked like the French would, lovely an juicy and lots of flavour! The Eaton mess felt like it was picked directly from the garden with cream from the Jersey cow I could see through the window (metaphorically speaking). You can feel when the chef gives a toss when putting together a menu and cooking it and this was care and attention to detail from A through to those graphical letters at the end of the ASCII table. It say on their marketing material "Millfields is more than a hotel!".. Mostly that is salesman's crap with no meaning but not here.

Nothing.

The building was a bit dated and a bit of a rabbit warren quiet room at the back of the hotel we did not have breakfast but can highly recommend dinner it was excellent great value and good choice and beautifully presented. Staff could not have done any more for us they were very happy and you could tell they really enjoy working there would certainly stay again

there was nothing we didnt like

The room was spacious and comfortable, though we opened the window and turned the radiator off as it was very warm in there. Dinner was excellent - the £25 for two haddock and chips was superb and great value. The staff were all really friendly and worked very hard to make sure that everything was just right. Amazing that so few can achieve so much. Everyone seemed to be in all places at once!

Breakfast was pretty decent but £15 was a bit over the top for it, given how good value dinner was.