Great location, the house was a good size and had plenty of room, the kitchen had everything you'd expect, and the overall condition of the property was good.

The back door was screwed shut, rendering the car park to the rear of the place harder to get to than it really should be. The included parking isn't fit for purpose, which is okay, but it shouldn't be sold as included. I paid for parking in the nearby council car park. The house was nice but appeared to have been empty for some time and was a bit musty. A bottle of shower gel would have been a plus, I had to leg it to the shop before I could get a shower.

Paid for executive room don’t think we’d cough up again for this . We were a little disappointed . A shame because minor improvements could so put things right . We stayed in room 12 .On arrival I noticed straight away there was just half a toilet roll in the bathroom . The grouting needs attention around the jacuzzi bath ….a quick job . There were no litte bottles of complimentary bath gels . A dispenser on the wall is no good to use for a bath . Executive ??? Not an expensive touch for customer satisfaction . The bedroom was very cluttered with furniture making it difficult to walk around the end of the bed on the left hand side . Had to be very careful not to catch your leg on the end of the bed . The bed wasn’t overly comfortable it was quite lumpy and the street light outside had the room lit up when it was dark . The car park at the back was great . The location was fabulous for town and beach we did both. Breakfast was great the women were busy but did fantastic job ….Thankyou . We would stay again but wouldn’t book an executive room not worth the extra money .

Everywhere was clean and there were good facilities including a bar, free WiFi and parking. The room was well decorated and welcoming.

Although clean the bathroom in our room was a little dated and could perhaps have done with a spruce up. We paid extra for breakfast which was a really good price but it wasn't clear from the menu what was included and what you would need to pay extra for. Not a massive issue for us as we only wanted the full English but if we'd have wanted cereal too it wasn't clear if we would have been charged for this. We didn't ask as it wasn't an issue for us but we overheard a family on the next table trying to work it out too.

Location was perfect. We were central to local amenities. Staff were welcoming, friendly and always happy to help if required. Food was cooked to perfection and hot Room was nice and clean. Only downside for me was the pillows. They were not comfortable but then I am picky about my pillow.

Pillows were uncomfortable (but I am picky so it may just be me).

The room was really clean and well looked after. Perfect for us and our two children and an added bonus that we could take our dog with us.

The parking is very restricted because of the way the parking spaces are laid out but due to the lack of space, I understand there’s not much they can do about it. The system they have works well, it just meant we were woken up at 6:30am to move the car.

Last minute hotel booking so made this reservation in a bit of a rush. Great staff lovely breakfast, its down a side street which give the benefit of a nice quiet nights sleep, but you could throw a tennis ball on the beech front / shops / restaurants so in touching distance of everything. Nice towel stack where i came in and everything was clean.

Nothing really, I travel on business in big brand hotels a lot and they don't have the personal touch of these smaller hotels. Your standard buffet breakfast isn't a patch on what you'll get here, and you wont get the care that these staff give.

Very close to beach , shops , bars and places to eat . We had a ground floor double room as had our 2 dogs with us , was ideal as easy to take them out and not having to go through the main hotel disturbing non pet guest and the 2 ladies at breakfast really made a fuss of them and brought them a bowel of sausages for there breakfast ( they did ask if it was ok first ) we thought it was a nice touch making the dogs welcome as part of our stay .

Nothing really , just the odd cobwebs if being picky

I arrived late into Cleethorpes and missed check in because I had booked a different property that I didn’t feel particularly safe in being a solo female traveller. I called the telephone number and explained, two employees came and got me into the hotel and assigned a room. Really great service! I worked in one of the reception rooms and received a warm welcome and great service. Really lovely staff and a lovely stay!

Couldn’t fault it!

I liked everything about this place. It had charm, great friendly helpful staff, lovely modern and clean rooms. We were given our key early. The suites are absolutely outstanding, a home from home, we had a wonderful stay here, feel really uplifted. It is only 10 mins walk from train station. Very close to fronts and shops.

The drinks in the bar were pricey!

Very helpful staff.. we arrived early and our room was ready, he allowed us to check in. Good sized room and bathroom. Comfy bed. Good breakfast. Very dog friendly. Nice little bar. Fab location about 30 sec walk to the beach

Very heavy room door.. was an effort to open and shut it