Ideal location to climb Mount Snowdon and propose. The trail starts across the road. The breakfast was fabulous. Rooms were spacious and had everything we required for a comfortable stay.

Some of the breakfast staff could have been a little friendlier. I felt like an inconvinience asking for a hot breakfast and then having to return for a knife and fork. She replied "They should be already on the table". I had to explain why they weren't on the table rather than her just going to obtain some for me. That made breakfast a little uncomfortable. However I didn't allow it to spoil the holiday experience. Overall it was a lovely place to stay.

Great location and fantastic views. The hotel staff were very welcoming and friendly throughout our week long stay, couldn't fault the service at all. We ate at the bar some evenings and the food is also fab and very nicely prepared with good portion sizes. Breakfast in the conservatory was also brilliant with the views it afforded whilst munching toast! Executive room had loads of space for a week stay so we didn't feel crowded. Beds comfortable and all the amenities you'd expect inside the room. Honestly the best hotel I've stayed at. We both had a great time.

Can't find anything to fault it was a great stay.

We had a very pleasant stay in this hotel for our short road trip in N.Wales. The location is excellent, there's parking available, the staff are very nice and efficient, the room was spacious with comfortable bed and a very nice bathroom with bathtub. The breakfast was also very nice, plenty of variety and enough food for everybody. We weren't lucky to get the tables with the wonderful view, but there were many seating options in the main hall. The whole hotel gives out an air of serenity and calmness which goes very well with the beautiful scenery around it. Despite there being many guests (mostly hiking groups), it wasn't overcrowded and it was relevantly quiet. For a very reasonable price, this hotel provided everything we needed for our stay. Would definitely prefer it again.

All meals: breakfast and dinner as well as service in bar. In particular on one occasion when the staff member serving on the bar in the early evening asked for assistance due to the number of guests waiting, three other members were there in next to no time: very impressive. Attitude, commitment and engagement of staff and management to ensure a warm welcome and pleasant stay. Definitely the hotel location.

Nothing specifically but the internal lock in my room -229 - did not function. While this didn't worry me, I consider this a very worrying and concerning matter if a single female were to occupy the room. I did mention this to the duty manager on the Monday evening.

The hotel is in a fantastic location and has great views of Snowdonia. It is well situated for a number of activities and the garden space is a real bonus. Breakfast was delicious and catered well for meat eaters and vegans alike! The staff were lovely and the other food we had at the hotel was also delicious. The room was spacious and light and overall we enjoyed our stay.

The beds were not the comfiest (being a little hard and springy) and it could have been made clearer at the time of booking that the hotel is undergoing renovations/improvements, especially given the price.

We arrived late, almost at midnight, without a reservation. The night staff were helpful, but they didn’t have enough authority to fully assist us. It would be better if the hotel trained the night staff to handle last-minute guests for the benefit of both the guests and the hotel. It wasn’t their fault—they did their best. Thank you, Garett, for being kind and helpful. The breakfast was great—I loved the sausage—and the service flowed smoothly. Also, the location is excellent—just a minute’s walk to the railway station.

We had hot water, but it was too hot and couldn’t be adjusted. A staff member came to help and kindly offered us another room to shower in. Thank you for being helpful.

Dinner and breakfast standards were exceptional. Virtually no wait from ordering our dinner till it arrived, piping hot, well presented and fantastic taste! We stayed here for 2 nights and both commented on how lovely the food and service was. The hotel is literally at the foot of Snowdon and is a perfect base to stay for exploring the mountain. We will definitely stay here again as the value for money is well worth it.

The double room decor was a little dated. Sealant round the bath and sink was pretty stained, old dark wood around the bath and sink and a lot of stains on the ceiling. The double bed mattress (2 single beds pushed together) was very hard. Baring this in mind, however, the room itself was very clean.

The Hotel is in a great location for hiking around the Mount Snowdon area, with lots of parking. All the staff were very friendly and extremely helpful. I booked a small single room, it was quite 'compact' as noted on the website but it was clean, comfortable and adequate for my stay. I had dinner on the bar on two nights, the bar drinks were reasonably priced and the food/service was excellent (I would recommend the fish and chips). There was a good choice of hot and cold food at Breakfast, again the service and quality was very good. I also had a very good packed lunch for my trip up Mount Snowdon which I ordered the night before.

I had a good stay, no complaints at all.

Breakfast was lovely, very ample and great to be able to sit in the outer side conservatory to look over the mountains and Llanberis town. Bedroom was comfortable, and quiet and had a all we needed after a cold and wet walk up Snowden. Ideal location for walking Snowden and local mountains, the sherpa bus shuttle service is a couple of minutes walk away. Brilliant views from our 3rd floor room across the mountains. Staff were friendly and helpful. Some things looked a tad tired, but this did not detract from our stay. We will certainly be returning.

Some things in the room and corridors looked a tad tired, but this did not detract from our stay.

Great location on the southern edge of Llanberis. Ideal for walking Snowdon, catching the summit train, walking around the lake or walking to the Slate Museum. Plenty of parking. Friendly check-in. Good size room. Comfortable bed. WiFi adequate for general email - didn't try streaming stuff. Large TV in room with decent channel selection. Bar meal (pizza) was OK. Breakfast had a good selection of hot and cold. They were catering for coach parties when I was there, so the bar area was pretty full but generally there is loads of room - it's a classic old style large resort hotel.

The hotel is quite rambling, so leave a corn trail when finding your room from reception, especially if it's on the 3rd floor! T