Close to easy walk to Westminster and public transport Lovely room and amenities. Great breakfast and bar Great staff

Nothing

Breakfast was very nice lots of choice. Liked the fact you're seated at a table by the staff. Location a little more of walk from Tube than would prefer ideally but easy to get Uber's etc. Room very nice couldn't get in the drawers from the desk with the sofa bed unfolded which is the only criticism the bathroom was gorgeous and the beds comfy :) Really liked the bar and the lady behind the bar was lovely and friendly :) Parked at the hotel too and was happy to find a parking space at 8pm when we arrived.

Really happy with anything. The only things were already mentioned above. can't get in drawers in room when sofa bed unfolded. Everything else was great :)

The room was cleaned, and someone also came once a day to check that everything was ok. Good restaurant inside the hotel, had only dinner. There is a power outlet in the room for non-British users. quiet location.

The room is small, but ok for 2 double beds, The bathroom door is made of glass and has annoying gaps. Location is relatively quiet, which is good, but requires walking a few minutes to reach a main street or bus station. AC is just blowing some air. There was some kind of fan in the room, but again, it is good for air/heat, not for cold. I think I got a low-end room..

The hotel is a short walk from Kings Cross and St Pancras train station. The walk itself is pleasant and there are numerous restaurants and food outlets along the way. Check in and out was easy, staff were helpful and polite and there was an option to leave luggage (to collect later for free). The rooms were a good size, the bathroom was large with a hot, powerful shower. The bed was nice and comfy, and there were no issues with noise. This was a great place to stay when exploring London. We booked the room at a decent price, which was cheaper than other well known hotel chains.

Check out appeared to get very busy about 11.00am, however it cleared quickly. The larger shower sprayed off at a bit of an angle. We just used the smaller one.

Breakfast was good, facilities and room was clean, staff was great. Gym was also good, although somehow small (can host 3-4 person).

The window was locked intentionally (apparently for security reasons), but this resulted to towels not drying out completely when we were returning to the room late evening. Maybe there were options with unlocked window but because of the fact we were traveling with 11 and 14 years ols kids, we were not offered. Admitedly, once we asked for change of towels (on our way to the city in the morning) because they were moist and the receptions desk gladly arranged it.

Liked the fact that there was a restaurant on site.We had dinner in the hotel on both evenings and it was very good. Breakfast was very good and very well organised even though its a very busy hotel.Room was comfortable ,shower seat was a bonus.Room service was also a great service. Luggage storage service was really helpful .

I didn't like that you have to go to the basement from the bar to go to the toilet.A toilet on the ground floor would have been better .I think an info leaflet about local transport options like buses and tube options would've been helpful as I had never been to London and it took me a few days to realise where things were and how to get to them easily.For example a guide with what buses stop near tge hotel and where do they go and what tube station do I need to get to to take me to the main tourist attractions and how to combine different types of transport services. We relied on ubers as we did not know what to use .

Great location within walking distance to Kings cross station and also Russel square tube station on the Piccadilly line. Breakfast was good with a great selection and always replenished. Even when it was very busy it was well controlled and not difficult to get a seat. Rooms have proper AC which made a huge difference especially with it being warm and humid outside during our stay. Rooms are a good size and very clean.

The only 2 points of criticism are the lifts being a bit of a nightmare small and not well programmed. We found ourselves waiting quite a big of time for a lift both up and down. Stairs are a better option. And the noise of the doors slamming as quite a few of the guests don’t know how to close a door softly rather letting it slam shut. Room shakes.

A warm welcome greeted us on arrival , we were very grateful that our room was ready despite our earlier than anticipated arrival. Room was spotlessly clean, comfortable and air conditioning was much appreciated as we were staying in London during heatwave. Breakfast was great - plenty of options. All the staff we met from reception, to housekeeping to breakfast room staff were friendly and courteous very helpful. Location was vey accessible to subway and railway at Kings Cross - St Pancras 10 - 15 minute walk. We were deligbted to be offered luggage storage as we had late return flight. Easy to get into central london. We had a very enjoyable stay at this Hotel and would definitely recommend.

Overall we were very happy with our stay , lifts can be a bit slow in the mornings but wasn't a big deal for us.

I had a great experience staying at the Crowne Plaza London! The room was spacious, modern, and very comfortable, with all the amenities you could need for a relaxing stay, like a flat-screen TV, a cozy bed, and a work desk. The bathroom was also spotless, with a walk-in shower that felt very luxurious. As for the location, it's fantastic! It's close to public transport, with a few tube stations within walking distance, which makes getting around the city a breeze. The area is also filled with great restaurants, cafes, and shops, so there's always something to do nearby. Overall, I would definitely recommend the Crowne Plaza London – it’s a great choice for both comfort and convenience!

While my stay at the Crowne Plaza London was mostly positive, there were a couple of things I didn't love. For one, the room felt a bit on the warmer side, even with the AC on, which made it slightly uncomfortable during the night. It wasn’t a huge issue, but it did make it harder to sleep soundly. Also, while the breakfast spread was great, the wait for a table during peak hours could sometimes be a bit long, especially on busy mornings. A little more seating space or faster turnover would have made the experience smoother. That said, these were fairly minor inconveniences, and overall, it didn’t detract from the enjoyment of my stay.

The location of the hotel is very good, 15 minutes away walk from British Museum and close to transport hubs, allowing you to plan your tourist day very easy. The breakfast was excellent, rich choice and very diverse, and all the food was precisely prepared. The staff was very friendly and helping. We needed a towel and received it within 5 minutes after the request at the reception. The room was a little bit small for 2 adults and 2 kids, but in fact, the pictures are not misleading. If you had forgotten you AC adapter for UK, don't worry, Crowne Plaza Rooms are friendly to foreign tourists - there are 2 x USBs at the desk, allowing you easily to charge your smartphone or any other electronic device, just by using the USB cable. And another good thing to mention is there are a lot of electricity outlets in the room, in case you have more devices that need power supply (but UK adapter may be needed). It seems like a lot of hotels ignore the growing need for more AC outlets, but Crowne Plaza is not one of them. The bathroom was clean and tidy.

At busy hour there was a queue of people waiting to be seated in the restaurant for breakfast.