Great location in Central London. Gorgeous reception, bar and restaurant area. Good food and drinks. The room we booked was windowless and small but prefect for what we needed (essentially somewhere decent to get our head down for a night).

Nothing

Cool hotel , great use of space and loved the use of a guitar in my room!

Nice hotel. During the check-in, they asked you if you want your room to be clean daily. If you say no, they offer you a free drink at the bar. Breakfast is the dream for healthy people, but I honestly missed a traditional English Breakfast.

They don't have a kettle in the room. There is like a common area with tea and coffee on each floor. However, the hot water is not hot enough for a proper cup of tea. Also, in that area, they have a vending machine with water (4£), dental kits (3£) and shaving kits, things that you would expect to be complementary for the price of the room.

We were booked to stay in the Ruby Stella hotel which was more central London but it was unavoidably cancelled and we were offered another room at their sister hotel the Ruby Zoe in Nottinghill with same terms but kindly upgraded to a bigger room. We were given the option of upgrading even further to their biggest room which was superb. I would recommend getting the wow room every time even at the extra cost for the size and views. The check in was efficient and friendly, the rooms clean and spacious and the location to the nearest tube very good with access to 3 different lines. We like the idea of going green and thought it was a nice touch to offer a free drink voucher if we were happy not to have the room cleaned each day. (This is optional) The hotel was well equipped and funky and was a great place to relax at the end of a long day with a nice cocktail.

I don't really think we had any problems

The hotel was amazing! The design of the hotel, lounge and rooms are genius! Very hip, fun and functional down to the smallest details of the key, check in, great bedding and linens, super showers, etc. My most favorite thing was the guitar for rent with your own Marshall amp in your room!!! The lobby esthetics were FABULOUS, especially the sweet house cat! The entire staff were very friendly and helpful. I absolutely loved every inch of this hotel and will make it my home base for all my visits to London.

The breakfast was too English/EU for my American taste. Good food but not as many healthy choices as I would prefer. Great lattes though!

The room was cosy, but met everything that we required it to do. Nice shower, decent AC and very comfortable and big bed. We didn't go for breakfast so I can't comment on that. The room was windowless, but that wasn't an issue - and saved me around £30 for not having one! Nice location in Farringdon too. My wife normally hates windowless rooms but she didn't even notice - as they had curtains over the 'missing window'!

Room was cosy, but was OK for what we needed it for. I didn't go for breakfast as it seemed expensive for a continental. Nothing else to comment on really

The room was exactly as pictured and extremely clean with a very comfy bed and nice touches such as your choice of two luxurious shower gels and other toiletries. The hotel bar was great and cocktails and staff were brilliant.

The only remotely negative points I would make is the lack of tea / coffee making facilities in the room. These were available on each floor but there were no tea bags at our station on the morning. We went to a station on another floor, but ideally these would be in your room. Secondly there were no quite a lot of loud pipe noises in the room in the morning which woke us up a few times.

Location is close to buses and busy restaurants in Clerkwell. Nice atmosphere in the ground floor and room equipment. Friendly staff dealing with security alarms and lift closure as they can!

Breakfast is rather expensive and served in a cramped buffet. Lifts are dysfunctional and hardly suited for a large hotel with 7 storeys. Windowless rooms can be very small.

Very modern, clean and they have really thought about how to make use of space! You can opt out of getting your room cleaned for a voucher which I thought was a good option, the staff were all chatty and friendly and the drinks were amazing. Location is close to Farringdon and Chancery Lane station so good for travel.

I didn’t mind but I would warn that in some rooms the shower doesn’t offer loads of privacy so I would look into it if that is something that would bother you

The location was perfect for us. We like a quiet evening away from the hustle and bustle, but close enough to jump on a tube! The bed was very comfortable, shower was brilliant good power. Ample wardrobe space

The room was smaller than expected, and it felt like only one person could get dressed. The toilet space got very wet after showering air con/heater turned itself on and off when it liked, even when we manually turned it off completely.