I really liked the location — it’s conveniently close to the airport and easily accessible to shopping centers, grocery stores, and transportation services, whether public or through their private car options. What I appreciated the most was how clean and tidy the room and bathroom were — everything was well-arranged and spotless. The complimentary snacks were a thoughtful touch too; after a tiring journey, it truly made my heart feel light upon arrival.

I honestly can’t think of anything I didn’t like — the place was very good, clean, and reasonably priced. The staff, especially the receptionist, was kind and genuinely caring, even making sure I had a safe ride to the airport.

I travel a lot and stayed in many hotels this hotel is one of the best. The staff is very friendly, helpful and professional. The rooms are very nice, clean and quite. Very clean and spacious bathroom. I stayed 2 nights and were very relaxing stay. Location is excellent walking distance from shops, restaurants and public transport. For sure I would stay in this hotel again.

Nothing

A nice little place based close to Heathrow airport. It was clean and comfortable, surprisingly so. Quite at night time and good value for money. The staff were very helpful and friendly. Overall, I had two good nights there. Big comfortable bed as well.

There is nothing to dislike

I stayed for a week in this hotel. Clean hotel, great location with free parking facilities and very friendly staffs. We got a big room, enjoyed staying in the Heathrow travelers hub.

Location and free parking facility.

Very friendly and professional staff. They were very fast and effecient when I needed help. The rooms are very clean. The hotel is within walking distance to convenient stores and restaurants. Very relaxing stay. I would stay in this hotel again for sure.

None

Location is close to the airport. Nice and clean bed and room. Suitable for a short stay.

Pillow and duvet are so thin and the heater in the room isn't working but portable heater was provided. However it's a good value for the money.

Bathrooms - We had a family room which consisted of 2 bedrooms each with their own door behind another outer door. Each bedroom had its own bathroom which was good Decor - Rooms and bathrooms looked in good condition and recently done up. Parking - We could leave the car for an extra daily charge whilst away on holiday. You pay on checking out. The hotel has a car park to the right hand side behind closed gates that you can't see through and looks secure. You have to park on the street (which is easy to do) and then go into the hotel to ask them to open the car park gates for you. The car park looks as though it could take c.12 cars. I was assured when I booked the accommodation that there would be no problem with getting a space in the car park and this was indeed true. Facilities - There looked to be a large guest kitchen on the ground floor. The availability of this wasn't clear from the description on the website and if I'd known about it I would have used it for a DIY breakfast (the place does not provide breakfast). I didn't take note of exactly what equipment there was in the kitchen so if you wanted to make your own breakfast/lunch/dinner it would be worth phoning and asking them exactly what's there. Location - It is only about 10 mins drive from Heathrow airport so it really is very close. A minicab is c.£15 for a normal sized car which seems a lot but it would appear to be the going rate (one of our party checked Uber prices and they were similar). The reception desk has a laminated sheet with a minicab firm's details on it. They do normal sized cars and also larger vehicles for 6 people or 8 people I think (we had a people carrier for 6 people and it was £29). On the way back, we got the driver in our party to go by Underground to Hounslow West and then walk c.

Parking - When I booked the accommodation the website said that the daily parking charge whilst away on holiday would be £5 per day. When I went to pay for the extra parking on departure they said the daily charge was in fact £7. Perhaps the charge went up between when I booked and when we stayed but it was a bit annoying. Temperature - It wasn't a particularly hot day (early Sept - probably c.22 degrees) but it was very warm in the rooms overnight. If it had been a hot spell I think it would have been very uncomfortable. There was no air conditioning but there was a fan which helped. However if you open the windows the noise from the planes is too loud (although there are no flights between about 11pm and 6am)

The room was clean, spacious and well-lighted. It was very quiet at night.

The shower was broken. There was no toilet brush. Needing to wake up the staff at night to get into the hotel.

Very close to Heathrow with night bus services to all Terminals. However, I didn’t hear the planes at all, the room is well insulated. Bed was comfy, there’s tea and kettle. Good value for money

Clean family room used for one night before flight. Body wash, towels, tea/coffee in room Staff very welcoming and helpful

Mattress not firm enough but only stayed one night