Location was fabulous for what we needed. We had a runway view room. Room was lovely. Big and airy and great view. Silent inside the room. (Soundproofed) Parking secure £18 for 24hrs but easy)

I had communication with the hotel after booking. They asked how we wanted the room making up (double or twin) They confirmed twin but they didn’t do this. Also they listed we had slippers as part of room but when we asked they initially said no until I went to the reception and showed them my booking. (We were planning on going to leisure club and didn’t pack sliders. Had to wear my trainers) no biggie but communication not great.

Location was amazing, 100m to the train station and so close to Heathrow. Despite planes flying all day over the hotel, you can't hear a thing. We ate one night at an awesome little pub down the road BUT the second night I went to the hotel restaurant and my meal was lovely. Friendly helpful staff, very comfy bed, space to work.

Chaotic breakfasts, not sure how they could fix that, but its a very busy hotel so breakfast is a bit crazy. Despite being told twice in messenger and once at front desk that we had 2 single beds, we got to the room to a double bed. It was a quick fix by housekeeping but a bit annoying!

The room was clean (including the carpet) and of a good size. The location right opposite Hatton Court tube station was great, it was easy to access both London and Heathrow. The room was very quiet despite planes flying overhead and it was dark during the night. We had no issues with the staff. We were allowed to drop off our bags to storage before check in.

It took the hotel a long time to answer messages sent ahead, but after seeing how huge the hotel is, I guess that's to be expected. The hotel's overall look was a bit grey and gloomy, although clean and comfy.

Location to Heathrow Comfy bed Clean room and bathroom Shower pressure spot on Friendly staff

Although I understand the location was what we paid for, I do think it was slightly overpriced. Staff in restaurant could also up skill in knowledge of allergies/intolerances etc. Son is celiac (no gluten) and this seemed to be a hard concept for wait staff (kitchen staff seemed knowledgeable though which was good). Also (not hotels fault) but maybe somehow monitor guests in pool as two guest were having s*# in back corner of pool while families were there.

The access to the airport and london underground. The room was spacious, clean and modern. The value was excellent for the facilities on offer.

Breakfast felt like a school cafeteria in respect of the feel of the restaurant. There were no glasses for juice, water had ran out, pancake mix had ran out. The juices tasted like syrup, clearly not normal fruit juice. There was a lack of condiments, aswell as the tables not being set properly. It felt as though there was a lack of care and attention overall in the resteraunt area during the breakfast period.

Considering the proximity to the airport, the room was extremely quite. We could not hear the planes at all from our room. This hotel is 2 minutes walk from Hatton Cross Underground and Hatton Cross Bus Station. Atrium is about 1.5 miles from Heathrow's International terminal. So, you would think that transportation to the airport would be cheap for our early morning flight - right? No, we were quoted 27 pounds for an Uber. As an alternative, take the bus from Hatton Cross for 1.75. Also, there are free bus rides to Heathrow for super-early arrival (check out N30 and H30 bus lines). The Piccadilly Underground to Heathrow is 5.50. We also enjoyed the heated pool, hot tub, wet sauna, dry sauna and gym.

I feel like the bed was a little hard. Also, the fire alarm randomly went off on a Wednesday causing people to start evacuating, which was a false alarm. They do advertise an alarm check on Fridays at 14:00.

Lovely comfortable and modern bedrooms with toiletries and comfortable beds. We are a family of five so it was great to be able to get a double room and a room with three proper single beds in. Our double room was upgraded to an executive room with a huge bed and a great airport view too, which was amazing. Thank you! We also loved being able to use the pool, sauna and jacuzzi and we thought our stay was excellent value for money. We would definitely come back!

We didn't use the restaurant as it was a big space and seemed empty when we went to use it so we went to a local restaurant instead. The coffee shop in the hotel was great though!

The hotel was so clean and funky. The room was spacious/stylish and decorated very nicely. I really liked it. It is too good to stay just for a few hours before your flight. I wish I could stay longer. It is also very close to Hatton Cross station (one station away from Terminal 2&3). It was very convenient for an early flight and nice not to worry about shuttle/taxi services.

The hotel was great. The only thing was that Hatton Cross station did not a lift, so travellers with many luggage may want to avoid staying at this hotel. Having said that, a few minutes to the Heathrow is a great benefit.

Did not use the Wifi or the pool. A competitor hotel recommended this hotel and I was pleased with the accommodations. Coming out of the train station from the Tube was a little hard to find the entrance to the hotel. The staff were were pleasant, professional and helpful for my needs. I have told other people about staying at this property and would stay again in the future if the need arises.

Lack of signage to find the front entrance from the Tube station. Also, the Uber the following morning had difficulty finding the entrance to the hotel but eventually figured it out as I did the same. The outside of the hotel looks plain and not as nice as inside.

Modern hotel which is really convenient for Heathrow Airport. Close to underground tube station too. Hotel reception and ground floor communal areas light and airy with contemporary internal design. Secure access for lift, spacious room with big tv, walk-in shower and tea making facilities. All staff were professional, friendly and courteous. The spa area was a great bonus. Very nice pool and hot tub. Underground parking too. Will definitely stay again.

Parking costs a bit pricey! Toaster on other side of restaurant, buffet a bit tired but it was hot which was good I should have asked for a room with a bath tub