The position, the facilities in the bedroom and it's staff.

They take a security deposit of £100 which is not mentioned by booking.com

I had a wonderful stay at the hotel! The staff were incredibly friendly, and the hotel was very clean. Its location is perfect, and the decoration was beautiful.

While my stay was pleasant overall, there were a few things I didn’t like. The pillow was not comfortable at all, and the room was quite small. I was surprised to find there was no cabinet for clothes, making it hard to organize my belongings. The AC control was far from the bed, and I was disappointed that the window was locked with no view, which made the room feel more closed in.

So pleased I booked this hotel as a special birthday surprise. Reception & restaurant staff were so helpful both before we arrived and during our stay. They gave a lovely upgrade I had hoped for and put a hand written card with fruit & sweets to mark the birthday. The room was very clean, looked out on a church, lovely decor and lighting, Lavazza coffee/tea maker and a mini fridge with milk & water. Towelling robes & shower flip flops provided plus toiletries & hairdryer. Very comfortable bed. Well organised luggage store (ticket assigned) available before check in / after check out which we really appreciated. Breakfast was amazing! £25 each credit from Al a Carte menu, which was extensive with English, continental & Turkish options. The Turkish breakfast & granola with yoghurt were both fabulous. Complimentary newspaper. Good location-5 mins walk from St. Paul’s tube station & the Cathedral, 15 mins walk to Blackfriars Pier/walk along Thames, 25 mins walk to theatre district. Felt a very safe area to walk in.

Everything about the property was fab. The restoration down to the interior. The hall ways to the room were lovely carpeted and the curtains in our room did the job 100% at keeping light out

If I had to give some constructive feedback on such a great stay then the only thing I could comment on is to have as much privacy for me and my guest, whether it’s my husband, my in laws/friend for the bathroom. If you like to get ready in the bathroom and use the loo without anyone else hearing you then maybe consider two rooms (if HYDE offer adjoining doors to rooms). Plus our bathroom doors didn’t shut 100%. I chose this hotel in spite of the small room size as its location was perfect for our plans. The room size and bathroom privacy hasn’t put me off booking again, next time I would just get a bigger room for us or two small rooms if I wasn’t staying with my husband.

The location was perfect, we attended a wedding at Stationers Hall. The staff were generally pleasant and friendly, the room was quiet with lovely toiletries and linen, the bed was comfortable, I liked the coffee maker, water and little bottles of milk I loved the decor throughout the hotel and the lifts

Breakfast was a little haphazard, we had to ask twice for teaspoons, and coffee, the butter ran out on the second morning and the fruit was slow to be replaced Breakfast staff were less warm and welcoming than the reception and housekeeping staff who were lovely

We've stayed at the hotel on two occasions now, both have been amazing. Most recently, we had the most amazing experience celebrating our anniversary at the Hyde. From the moment we checked in we were treated with such kindness, the front of house team were super friendly and helpful. As a surprise, the hotel kindly upgraded us to a suite to make our special occasion even more memorable, and Matas the duty manager personally showed us round the room to make us feel welcome. To make the experience even more special, we were greeted with a thoughtful fruit bowl, delicious chocolates and a hand written note from the team, adding a personal touch to our celebration,they really went over and above to make it an unforgettable experience. The suite was absolutely gorgeous,super spacious to make you feel at home and it had a lovely view of St Pauls. Despite it being on the main road the room was incredibly quiet, so we were able to completely relax, the bed was very comfortable. I remembered from my last stay that all the toiletries provided in all the rooms are so luxurious, and smell amazing so you truly feel pampered throughout. We couldn’t have asked for a more perfect stay!

The only thing missing in the room is a full length mirror for when you’re getting ready. But the bathroom mirror is large to be able to use if you can step back

The restaurant is gorgeous and had a really different and interesting vibe compared to most hotel restaurants. The room itself was very nice - loads of room and a great view onto St Pauls Cathedral. The bathroom amenities were great and the shower was really nice, as well as the bed being super comfy.

Our room wasn't ready when we arrived (at 3pm) so we sat and had a drink, but we eventually were upgraded to the penthouse room instead which was nice of them given the wait. It was impossible to connect the TV to my laptop despite someone from reception coming down to try to help us as well. We were hoping to have lovely long, plush robes in the room but instead were given these terry-cloth poncho things which kind of ruined the city staycation vibe we were hoping for (especially as it was -1 degrees outside). Might be worth having those as an option in case people don't want to have the ponchos.

The location is excellent, close to St Paul’s and in the city. For us it was also close to the Barbican center, which was at walking distance. The hotel is conceived to be different from the usual format: it is elegant but also romantic, it is formal but it has a dash of good eccentricity. The restaurant is very pleasant and welcoming. As per the staff, they are wonderfully welcoming and helpful. In particular Kate at the reception is very professional and really kind, with a smile for all the customers. Martin at the restaurant was really professional, gentle and gave good advice on the breakfast menu.

The room comes with everything to make your stay in London perfect, well thought out even having an umbrella to use which is needed with the rainy weather. The room was as advertised and bed was amazingly comfortable and bedding and towels were top quality. The Australian night manager and security staff were so helpful they went over and above to make our stay special when we arrived late at night. Nothing was too much trouble for them, a credit to the Hyde and should be recognised for this. The hotel was perfect location and so clean, loved the decor and ambiance and will definitely be coming again when we are next in London for business.

There is nothing I didn’t like about the hotel. Some hooks to hang towels on in bathrooms, with two of us in the room it would have been perfect. As the shower door opens out it maybe needs a sign to push! There is a handle on inside of shower door indicating to pull and I caught my fingers twice. Theses comments are just suggestions and didn’t affect our stay at all. Well done lovely hotel

Location brilliant - 5 mins to St. Paul’s Underground and close enough to walk to and from the theatre. Also excellent for exploring the City of London and Borough Market and walking along the Embankment. Room was small but comfortable and spotlessly clean. Coffee machine and tea provided . Had an excellent cocktail in the bar after the show.