Location was perfect! A stones throw from the cathedral and so easy to get to where we needed to go whether it be bus, tube or train. Recently renovated to a good spec. Previously was quite dreary, now a lovely modern, comfortable hotel for work or leisure trips

As travelling with a family, having the option of twin beds in the quadruple room would have been preferred rather than 2 doubles. The kids find it hard to share a bed!

The location is perfect with very convenient access to metro and buses. Breakfast is good, we like very much rasberries , good coffee at room, very convenient bed. I like very much cosmetics in bathroom. I appreciate pure water supply for drinking in corridors.

Improvement of aircondition activity, more careful work by women, who take care about rooms - sometimes they forget to supply somethings. The hotel need of improvement breakfast organization. Waiting in que for 4 stars hotel is annoying, and after this again waiting for elevators. I dont like also cuisine of restaurant. We used room service, but the food was not that I had expected.

Location was central

Room was small and only had a double bed which was too small for me and my wife.

Calm and clean area around, St Paul’s Cathedral is just a few steps away (I personally like the church bells). Breakfast is decent. The room was recently renovated and had enough sockets for chargers in the right places.

They are cleaning once in 2 days. In a 4* hotel. No, they can do it “in between” if you ask for it, but really? The bed is very narrow for 2 persons, and the AC is unbelievably loud. I am not sure if I have to blame the “self check in” in this hotel, but the card data were leaked and there were attempts to withdraw the money from it. Luckily I noticed and blocked the card before any significant damage has been done.

Beautiful room with comfy beds and pillows (changed from feather ones to standard one upon request) and good space (queen room with kitchenette), staff helpful and nice. Great breakfast, they changed from previous split to cold and hot - now you have all included (if breakfast included) and selection and quality of it exceeded what we expected. We ate there for 6days and even though it is same every day, we would not mind eating there even 7th day :). You get full english breakfast (so yummy!), prosciutto, ham, cheeses, cucumber, tomato, cereals, yogurt, several types of bread and pastry, jams and a lot of different fruit. Breakfast room is part of restaurant Cote at -1, it looks nice there. You can ask for glutenfree bread. Location is excellent, 5mins to 1 metro line and 8 mins to another metro line, buses (both regular and hopon-hopoff) stops right in front of hotel and you can also get to sone sights by walking.

Waiting time at breakfast to get a table especially during weekend when breakfast starts at 8 - but easily avoided if you come at 8, or if you just expect it and count with 5-10mins wait.

First of all the location. A step away from St. Paul's Cathedral, the Millennium bridge and Tate Gallery. It is the first time that I enter a hotel without a formal reception and lobby. It was clean and well taken care of. The staff was eager to help. It provided reusable bottles for the residents to fill with tap water and reuse.

The breakfast. We stayed 7 days. It was served in a relatively small room. At peak hours it gets very crowed and loud. The items served were every day the same with the same quantity. Some of them disappeared fairly soon. If you wanted something else because the workload you wouldn't get it.

Warm 24 hour front desk staff always greeted with a friendly face. Room was comfortable and clean. Coffee in room was great. Location was perfect near plenty of transportation options and food choices nearby. The church was next door, but we didn't hear the bells while inside the room. The air probably helped drown out some of the outside noise which was nice so we could sleep easier. We needed to fit four in our room (king bed suite), so they even had the sofa couch open and set up for us when we arrived! Fitness center is also open 24 hours.

Shampoo and conditioner were brand name but they still made my hair very difficult to manage.

First of all, the location is perfect. İt is very close to City Thameslink, which is only one train from/to Gatwick or to Luton Airport. In addition, more than one train station, bus stops and all attractions were very close. We had many restaurant choices and shopping places. Then, the moment you entered the hotel, it made you feel like it was at your home. All staff (including evening shifts) were very welcoming. Especially Mariana and Ari were very friendly and helpful during our stay. Eventhough, check in could be self check-in, they were there with a nice smile. The moment you asked for anything, housekeeping was there. We left our luggage at the safety room and picked them up while leaving for the airport. The room was perfect with a little view of St. Paul's Cathedral 😍 It was very clean and comfortable (Inc bed, pillow). Definitely, and without any doubt, it is my new favourite hotel in London.

N/A

The hotel is in a great location, close to the city cathedral, metro, train, and bus stations, making it very convenient for exploring the area. The room was well-isolated from outside noise, especially if the double bed wasn’t placed too close to the window. Even in winter, the room was warm and comfortable. Breakfast had a wide variety of options, though some dishes felt a bit too heavy—but that might just be typical of English cuisine. The staff was very friendly and always ready to assist with any questions.

The biggest issue was the lack of fresh air, as the windows couldn’t be opened. Additionally, the shower had low water pressure, which is a common problem in hotels, and the water wasn’t as hot as expected.

The location of the hotel is amazing. You see St Paul's Cathedral as soon as you walk out, and it has multiple bus stops and underground stations nearby in easy walkable distance to help you get to different parts of London. The room was cozy, and the breakfast was nice.

The walls are very thin, you can hear what the next room is saying, you hear their phones vibrating and guests snoring... The shower space also wasn't properly sealed, the water kept leaking out whenever we showered. The bell of St Paul was very loud and can be heard even at night but wasn't too bothering.