I stayed here the night before participating in the London Marathon. The staff were friendly and even went the extra mile to provide me with a goodie bag for the morning of the race. The location of the hotel was ideal. Mansion House underground on your door step and Cannon Street up the road made it a great place to stay before the marathon. If I am one of the lucky ones to get in to London Marathon 2025 I’ll be booking again.

Nothing!

Rooms are well done, staff is very attentive and considerate, and it nearly has all the amenities a traveler needs. The staff really works hard. The location is excellent for St.Paul’s, London Tower, Borough Market (highly recommend), and a handful of historic pubs. Excellent property in the heart of the City. Craft cocktails and room service are good. Air conditioning also worked well.

Property is great. It can be harder to get a taxi compared to some of the other luxury hotels like the Langham/Rosewood/Savoy in Covent Garden/Camden/Highborne. However, the Westin across the street, I had a similar issue. Easy to get an Uber and the Tube is a couple blocks away. It definitely is a nice boutique hotel but it’s going to be a different experience than the larger 5*s.

Beautiful room and very clean. Service was excellent, nothing was too much trouble. Easy to get to and close to the tube. Very quiet considering it's location.

View was of an office opposite so did feel the need to keep the curtains closed.

We received a warm welcome from all staff, the room was great, great location for staying before the marathon - and the staff even left me a little marathon wellness pack!

Everything was great, nothing to dislike.

Staff are very friendly and helpful. I liked it didn’t feel like a hotel chain-homelessness Room service is 15 mins from order!! Excellent Reception team excellent. Porter was very impressive, showed me how equipment worked and very helpful the whole time.

The ventilation system in actual room 316 didn’t work where bed was so I was warmer than I would’ve wanted. The system was on highest at 3 and at 17 degrees, but room was more like 30. I’m sure it just needs a tweak, I didn’t mention because I didn’t wish for them to deal with whilst I was there. The restaurant was closed as there was a function on, but I would liked to have dined in there to see the roof top.

The staff was super friendly and helpful. The breakfast was amazing and we also had a fantastic lunch on their rooftop terrace that is just stunning!!

We booked one of the cheaper rooms that looked into a small court where they stock things and bins etc. Every morning around 8 o'clock there were people chatting in that court and of course there's nothing wrong with this, but as it is the case with court yards, normal voices create an echo and therefore become quite loud and the windows to that court weren't sound proof at all (however the doors into the hallway were the best sound proof doors I've ever had in any hotel!). So this is really just a tiny little negative remark. We had a wonderful time otherwise!

The staff were very friendly and efficient. Loved the central location and high quality interior. We also enjoyed a very good breakfast at the hotel.

Nestled in the city, Vintry and Mercer offers an unforgettable stay. The exceptional staff go above and beyond, warmly welcoming guests and accommodating requests with genuine care. Our experience was elevated by their thoughtful gesture of storing our luggage during our European cruise and arranging a taxi upon our return. The beautifully appointed rooms exude luxury and cleanliness, providing a comfortable retreat. The crowning glory is the rooftop terrace restaurant, boasting panoramic views of London, including St Paul's Cathedral. Here, guests can indulge in a delicious menu while soaking in the breathtaking cityscape. Vintry and Mercer's attention to detail and commitment to guest satisfaction make it a must-visit destination for discerning travelers.

We wished we stayed longer.

We had a great stay! Fantastic room and very helpful and friendly staff.

We had an issue in the room with a leaking bathtub. The hotel handled it great for the most part, but they were not able to fix it during our stay, so we had to put down towels to mop up the water. The hotel provided us endless towels so that was no problem. In addition, the bathtub/shower combo was not great as there was no actual shower head, only a hand shower with no curtains or nothing to cover the water.

I recently had the pleasure of staying at the Vintry & Mercer Hotel in London, and it was an exceptional experience from start to finish. The hotel’s location is perfect, nestled in the heart of London and just a short walk from iconic landmarks like St. Paul's Cathedral and the South Bank. Whether you're in the city for business or leisure, you'll find yourself in the ideal spot to explore everything London has to offer. The design of the hotel is simply gorgeous, with a blend of contemporary elegance and classic charm that makes for a truly luxurious stay. The rooms are impeccably designed, offering comfort and style in equal measure, with every amenity you could need thoughtfully provided. One of the highlights of my stay was the rooftop restaurant. Not only does it offer superb food, but the view is absolutely spectacular, providing a stunning panorama of the city. The service here is top-notch, with the servers being wonderfully attentive and friendly, enhancing the overall dining experience. I would also like to give a special mention to Lorend, the porter. His kindness, professionalism, and attentiveness really stood out during my stay. From the moment I checked in to the time I left, Lorend was quick to assist, making me feel genuinely cared for. Unfortunately, I didn’t have any cash on hand to tip him, but I sincerely hope the hotel recognizes what a valuable asset he is to their team. Overall, my stay at the Vintry & Mercer Hotel was truly memorable. I would highly recommend it to anyone looking for a luxurious, well-located hotel in London with outstanding service and amenities. I can’t wait to return!