- The entertainment and restaurants/bars are amazing. No need to hit the city. - Live music almost the entire day!!! - Best gym i have ever seen - even high level kettlebells!!! - Disco and Live Jazz restaurant in the basement! - Lots of areas to sit!

- The rooftop bar AND dicso is only for club-members. Not even for the hotel guests. This is very weak for a hotel that charges 800 pounds + a night - you really need to change this!!! - 60 pounds for a normal breakfast is too much. - I found a desk in the middle of the hall at a corner to work, but was sent off, as it is for hotel staff - !?!?!? There are no silents spots to work during the day...

Great location. Great air conditioning.

The in room bar hadn’t been assessed before we got to the room so they had to come it to check it. I asked them to charge a different cc which she collected the info and agreed to. Ultimately, the wrong card was charged which cost me an out of the country service fee.

Beautiful room, smooth check-in. Shower pressure is incredible and the Cowshed products are all gorgeous. Love all of the little extras that make things more comfortable - hair iron, tampons, loofah etc.

A bit of a rabbit warren and we could find our way downstairs via stairs close to our room but access was blocked back up so had to keep taking different routes! More signage about lifts and access points would be really helpful. Also, the ficed pricing on breakfast (which is 'included') was all a bit confusing and felt a bit tacky for an establishment of this nature, just include breakfast and allow people to choose what they want without worrying about an overage, it's not going to hurt the Ned's pocket if a room orders an extra pastry basket.

Most of all the location. There is the Bank tube station directly across the street. It is also a nice walk to the Tower of London, also St. Paul's Cathedral and Millennium Bridge to the Tate Modern. There is live music every night and Millie's restaurant serves wonderful food and cocktails. I will definitely be booking the Ned on my next trip to London.

I honestly can't think of anything. Even room service was punctual and delicious. When calling for the service tray to be collected, it was gone in an instant.

Everything was exceptional! From start to finish, the experience was unforgettable. The spa was absolutely stunning — incredibly luxurious, serene, and thoughtfully designed. It felt like pure indulgence. The hotel itself is breathtaking, with every detail carefully considered, from the décor to the service. There are endless dining options and bars within the hotel, each with its own unique atmosphere and menu — you could easily spend days exploring just the food and drink offerings alone. Every corner of the space was visually stunning and impeccably maintained. It truly felt like a five-star escape in every sense.

No full length mirror in the room

Beautiful accommodation with real twist of old tradition and modern vibe. We were here to celebrate a 50th birthday and we’re privileged to be upgraded to an absolutely phenomenal room. Large, bright, gorgeous 4 poster bed with soft bedding and a variety of pillows. Enormous stand alone bath and separate shower. It really was breath taking and made it staycation even more special than we could’ve ever imagined The staff were very attentive, real attention to detail, so polite and just couldn’t do enough for us. We annoyed an evening meal at Kaia. For the foodies of this world this venue is well worth the trip and the money. Excellent value for what you get! Asian fusion food at its finest We then sat back and relaxed with champagne and live music…a few different artists for the evening but all were exceptional! This place gets an 11/10 from us. Highly recommended for anyone that adores the finer things in life Thank you Ned for making our stay so memorable!!

Nothing!

The room was exceptional, it was kitted out with plenty of small appreciated touches. Lutyens Grill is a dinner reservation I would make again as the streaks were some of the best we’ve had in a long time. The bed was so pleasant to sleep on , we didn’t want to get out of it.

The vault is an interesting bar to pass through but not worth the additional fee to sit and drink at in my opinion.

15 GBP for a visit to the spa/pool per day - this should be included in the room

Central location ,atmosphere staff,restaurants were great. We had an evening meal at Millie’s served by a great waiter called Lav, who made our experience that bit better.

Pillows were a little flat, filling up the water tank in coffee maker burnt back of my hand on the kettle in the coffee station in the comfort room 333 Plug in the sink didn’t close The lighting in the hotel and rooms was very dark, having limited sight this made it difficult for me to see the menu and my food and also made it difficult for applying my make up. We booked in at Lutyens, then, after we had gone out for a walk we received a phone call to say that our booking was not possible, so the member of staff from Lutyens went round all of the other restaurants to try and book us an alternative, which we appreciated but all of which we found a little disappointing. We did enjoy our meal at Millie’s saved by the excellent service by the staff.

The rooms was beautiful and very comfortable. The bathroom was luxurious. There is everything you could need there. The location is good. We walked everywhere, including west end and liverpool street areas.

The food area is a nightmare. Very loud & many people who are not staying in the hotel use the bar and restaurants. In fact we could not sit in the bar for a quiet drink at any time during our stay as it was continuously full. The feast was disappointing. I had the roast and although the meat was lovely the rest was dry as it had been sitting for a long time.