The hotel is perfect and great value. We were going to a show at the Empress Museum, literally just opposite the hotel, and West Brompton tube a stones throw away, so perfect location. Nicely refurbished. Beds super comfy, air con, lovely walk in shower. Bar and restaurant, with snacks available 24/7. Decent check out time of 12 noon and a room to leave bags if you still have some exploring to do before heading home. Staff all very accommodating. Excellent. Will be staying again!

The room was very big, especially for London. The location of the hotel is the best, a few meters from West Brompton tube station and if you feel like walking a bit more, it is close to Earl;s Court station. The breakfast was good. The first night it was cold in my room, but it was quickly fixed. I asked for late checkout and the lady from reception was extremely helpful. If I go back to London, I will stay for sure at Ibis London Earl;s Court.

A fridge in the room would be nice

Review of Ibis London Earls Court I recently stayed at Ibis London Earls Court, and I must say, it exceeded all my expectations. The newly renovated rooms were spotless, modern, and extremely comfortable, making my stay feel luxurious without breaking the bank. Despite being centrally located, the hotel was wonderfully quiet, ensuring a peaceful night’s rest. The staff was another highlight—so friendly and incredibly helpful, going out of their way to ensure I had everything I needed. The location is unbeatable. With a bus stop right in front of the hotel and a metro station just minutes away, getting around London was a breeze. In just a 20-minute ride, I was at iconic landmarks like Big Ben and the Houses of Parliament. Whether you're in London for business or leisure, I highly recommend Ibis Earls Court for its comfort, convenience, and exceptional service. I’ll definitely be staying here again

We didn't have any meals in the hotel, so cannot comment on the food. The location was ideal, as we were seeing a show at The Empress, which was just a 5 minute walk away. The room was nicely decorated and recently refurbished.

Just a couple of minor things really - only 1 spare pillow, but once we asked for another, it was delivered to the room. Our room was at the back of the building, and there was some (generator?) noise outside, if we had the window open for fresh air. Nothing major though.

The Hotel itself was perfect location food etc

I travelled with my registered assistance dog and also being listed as a dog friendly hotel in any case did not expect any problems but going into breakfast the first morning was told that I could not bring assistance dog in I did explain that they cannot stop me as they would be breaking the law however I was ushered into the bar area to have my breakfast. I did send an email to the accor group who own the ibis hotel chain of hotels amongst others

Location was close to West Brompton district line, just a 5 min walk up the road. Beds and pillows are really comfy. Nice bar area. Room while on the small side was set up well so we weren't falling over each other. Good shower.

No fridge in room. One bag stand so one of us had to work from the floor. Minimal coat hangers. The staff we encountered ( reception and bar) were generally polite, but lacked a genuine connection. Felt very transactional a bit of a tick box. They may be new to hospitality, so will review again as we come back here in a week for another 5 nights.

Our check-in was simple and quick. We were greeted with a friendly smile and information regarding the breakfast venue and hours. The room was one of the newly refurbished ones, very well planned with sufficient storage space and plenty of natural light due to the large windows. Our bathroom was also well laid out. Thankfully the dreaded shower curtain has been replaced with a large screen. The breakroom was superb, very spacious, with ample choice of foods. All the staff were friendly and efficient.

Due to slight step up into the shower, perhaps a grab handle on the wall would benefit some customers. We were missing a bath towel, but this quickly dealt with. We did ask for some more teabags and milk as four of each is insufficient for not enough for two people. Personally, I dislike the ''veggie'' sausages. Mashed up vegg rolled to a sausage shape. There are better on the market.

Very comfy beds and bathroom clean with no mould anywhere. Car parking was easy to use and plenty of space available. Booked this hotel as needed to travel by car from the south West, therefore easy to access when travelling into London

Not the hotels fault but would normally prefer to be staying in more central London, as previously mentioned needed to travel by car this time. Using West Brompton station was easy except for early morning as extremely full trains. Often got on the first train even if it ws going to Edgware Road, then changed at Earls Court as one needed to step off the train to get more choices of trainlines

Booked through booking.com for a 2 night stay. Booked the newly refurbish standard double after seeing bad reviews about the normal rooms. When I went to check in the staff upgraded me to the executive. I was sceptic at first, wasn’t sure if it was an actual upgrade as I couldn’t find the executive room on booking.com, then I went to the ibis website and saw it. The room was refurb and clean. Even though we were only staying 2 nights the cleaners still came and freshen up the room when we went out. All the staff from domestic to concierge staff were very helpful. The lobby had a luxury feel for the type of hotel it is. If I ever go back to London would definitely be staying here again. Would recommend and very easy to get around central London

Breakfast wasn’t included in the rate

There were plenty of choices for a hearty, enjoyable breakfast. Once we were switched to a nice comfortable IBIS room that had A/C, we were able to enjoy our 5-day vacation in sunny London.

We booked a room in IBIS London Earls Court, but we were given a room in the Mercure part of the hotel. That "old and dirty" room was on an upper floor and was extremely hot due to no A/C, no fan, and windows that don't open. Reception was accommodating in placing us in an Ibis room after I realized that the Mercure was not the part of the hotel we paid to stay in. The old Mercure part of the hotel isn't even kept clean.