Location was great. Staff was very nice. Room was clean and comfortable and upgraded with plenty of charging outlets. Small but it's London.

Tiny bed and windows wouldn't open.

A very competitively priced, nice hotel in an excellent location.

There wasn’t much I didn’t like, to be honest. My only gripe, perhaps, was the absence of a power outlet in the bathroom for the hairdryer which seemed like a weird oversight.

The location of the hotel is perfect and near the metro station "Earl‘s Court". The room was comfortable and we had no issues with the room size because our Luggage fit under the bed. The staff was very friendly and welcoming. Since the stay at this hotel wasn’t planned, due problems with another hotel, we didn’t check for the floors which were carpets. Personally I find it always a little bit uncomfortable since carpet floors need more intense cleaning and some stains won’t go out which gives me a unclean feeling walking barefoot. But like i said the last point is a personal issue and the rooms were modern and clean.

The location of this hotel is exceptional, being so close to Earl's Court tube station and I had a wonderful view from my room, which was quiet and peaceful. The room was clean and there were tea making facilities inside which I appreciated and used. Check in was speedy and easy and I thought the décor in general was attractive - fun prints on the wall and upbeat colours. The bathroom was great - powerful shower and a good size.

If I'm nit picking, it was annoying that it took me 3 attempts before being able to get onto the hotel wifi (maybe I was trying to log on at peak time which was around 9pm) with my mobile and gave up after 4 attempts to log on using my tablet, also the curtains were quite unattractive and the duvet was a bit on the thin side.

Loved the location - short walk to Picadilly and District lines and diverse restaurant options nearby. I can't tell you how much it meant to be able to check in early after a long flight - thank you for your outstanding customer service! Yes, my room was small, but it's London and it was comfy, had everything I needed, and is a place I would absolutely return.

Slightly softer mattress would be great, but that's personal preference.

The room was small but nice. The shower was really good with overhead and a handheld shower and good amount of power. It was also a really quiet considering we were in the middle of London! We were two minutes walk from Earl’s Court tube station that took to to and from Hammersmith for a show and right into the centre of London all on one line within 10-15 mins. And right near the museums.

My only real complaint was the room was in the basement level, I wish I had known about that before booking. Also the only form of heat in the room was from a noisy wall mounted fan heater. I didn’t know about this until I woke in the first night to a freezing room as it wasn’t switched on. I left it on while we were out the following day to try and make sure the room was warmish upon our arrival and when we got back we found it was again turned off and the room was cold.

All good, staff were friendly, helpful , and attentive. It is in a good area, two mins walk from EARLS COURT RD underground station which had good connections to the main areas of London, the Piccadilly and District lines Most of the usual shops and restaurants and a couple of bars were near too. Breakfasts were amazing with a wide variety of delicious food itemsto choose from each morning. The room, although a little on the small side, was comfortable and immaculately clean with fresh towels every morning. The facilities were excellent. The room had adequate WI-FI, Air conditioning, and blackout cutrains...the shower was amazing! All round... a nice experience!.. highly recommended.

The room (300) was placed right beside the lift, so we could hear other guests coming and going sometimes during the evenings.

Excellent location near Earl's Court metro station. 20 minutes to Piccadilly circus by metro. Many small cafes and restaurants nearby. Breakfast very good. Good isolation. Very calm room.

Bathroom without any isolation (impossible to close the sliding door without leaving 5cm gap), which is not what I like when using toilet (and traveling not alone). The bed could be 5 cm longer (and at 1.80cm I am not particularly high).

The hotel was clean and fresh and the breakfast was of a very good standard. It was close to cafes and shops and also the Earls Court train station. The beds and pillows were comfortable. The check in staff were friendly and helpful and acknowledged us each time we came and went.

The room was super tiny - in fact it took our breath away that we had to squeeze in with 2 suitcases and two backpacks plus ourselves. In the end we got used to it and heard that London is notorious for its small hotel rooms. It was close to Christmas, so the price was high. Our room only had a half window up to the sky that didn't open.

Very good location near Earls Court underground station. Earls Court is a good area for eating, so although the hotel only does breakfast, it is easy to get your other meals. Very quiet. The rooms are tiny, but very well designed so that you have everything you need to hand and a good en suite bathroom. The management sent me an email ahead of time to alert me to the fact that rooms are small. Good breakfast.

Even though the management did make sure that guests know the rooms are small, a slightly bigger room would ave been nice, although given the building the hotel is in, that may not be possible.