The location was wonderful, it was close to King's Court which was a bustling neighborhood with lots of restaurants, shops, anything you needed. The place itself was comfortable, convenient and clean. I liked that there was an elevator, a washing machine, the staff was friendly and gave us good information on what to do. Loved it and would stay again.

I thought everything was great, the only thing was the room lights seemed dim. Nothing too troubling, it was doable.

The location is good , short walk from earl’s court Station which has both Piccadilly and district line - convenient to get from Heathrow via Piccadilly line in 30mins . Restaurants and grocer nearby too. Room is modern, spacious enough for 3 adults or family with 2 kids with large bags. The area is safe and quiet at night so you can get a good rest . Also has a lift so a real plus. The staff are also very friendly and helpful.

A ramp for bags/prams at the entrance of the property would be helpful though there were just a few steps.

Wonderful location - a few minutes walk to Earls Court Station and other amenities. The room was a studio suite so just a partition between the bed and the rest of the apartment. Bathroom very small however when we arrived we were given a suite with a bath and we had asked for a walk in shower. We mentioned this to the reception person Amin and he changed our suite to one with a walk in shower and we were happy with that. We didn't ask for cleaning while we were there. The suite was clean on arrival

I didn't like that they charged 250 pounds security deposit though I had notice of that when I booked. I asked for the person at reception the day we left to come to the apartment to check that there was no damage and process the refund immediately and that was done. A few minor glitches - some hinges on cupboards were loose. The washer drier didn't really dry but these were minor issues.

This accomodation was great value - it is well located on a pretty and quiet residential road, just one street behind the main road which had lots of shops eg eateries, supermart, pharmacy etc and buses. It was a pedestrian-friendly easy flat kerbed walk from Earl's Court station to the aparthotel. I believe there is direct train access from Heathrow on this line (comfort level depending on your luggage quantity and the time of day crowds). We opted to take the Heathrow Express to Paddington and then a cab to the hotel and when we left we booked an airport shuttle van from Kensington Car Services (near the shops) which gave great service door to door. From Earl's Court (Zone 1) on both District and Piccadilly lines and it is easy to travel into the city for tours and sightseeing. The reception desk was manned 24hrs which we appreciated and a lift took us to up to 1st floor. Our room had a comfy bed and soft lounge sofa and chairs, a writing desk, small dining table and chairs and an equipped kitchen with microwave, stove and fridge plus a washer cum dryer. This was in the middle of our 3 week vacation so we really appreciated that we could wash and dry our clothes! The ensuite was modern and clean and had a bath plus a walk-in shower. The room was spacious and located at the front of the building and had big windows looking out to terrace and street and homes across the road.

Had some problems using and getting use to the washer and dryer but reception came to help. It was very warm in the room (mid-Sept 2023) despite central cooling but we appreciated that reception come to set up and turn on the mobile air conditioner which was in the room. We used this for our whole 4 night stay. Wasn't keen being greeted with a large sculpture which depicted a figure with a pistol pointing straight towards the front entrance door in the foyer.

It was exactly what I was looking for in absolutely the right location with all the facilities I needed (kitchen and washing machine. Reasonably quiet area, so close to the busy Earl's Court area, as well which was a bonus.

It met my expectations so no real issues. The BBC channels on the TV didn't work!

Excellent location, very convenient, super close to the Earls court tube station; nice design of the Aparthotel Super friendly and nice staffs, with their smiling face, the super sweet motion for them was the handwritten Christmas card with penguin chocolate, especially made me feel very warm as a solo traveller; and the 24hrs front desk makes you feel very safe The kitchen utensils is better than I expected, very good if you wanna cook something, they got what you need; and there is a Tesco superstore nearby in 2 mins walking distance

The sinking system of the shower bath, there would be level of water maintained during bathing; If the mat can be a bit cleaner, that would be prefect

Everything. It was clean, modern and well equipped. Finished to high standard with excellent modern bathroom and shower. Location was good, near underground. Lots of cafes, restaurants and supermarkets in area. Studio apartment for two people was great size. Hob top, combi cooker/microwave. Lots of equipment. A mini home from home. Staff were all very friendly and accommodating. Arrived early but no problem, they were ready and allowed early entry. On departure luggage was stored for us to collect later which is always a positive factor. Would highly recommend and intend to return.

Nothing that warrants complaint.

Perfect location for tourists wanting to see hot spots of London, near by two of the most preferred trains. So close to bus stops and different kind of markets and fast food restaurants. The room is very well designed and there is a Nespresso, refrigerator, iron, and washing machine, a life saver for us :) We took extra towels for £6, note that it is only for one person. The room was very clean.

The heating system isn’t sufficient, and probably the A/C is broken. We were cold but the friendly receptionists helped us. Until the end of our staying, they kindly gave their own heater to us. It is a very helpful and thoughtful approach to us. There are some stains on the floor, guessing one of the previous guests cooked something oily and didn’t clean up. However, the room was very clean.

We really enjoyed our stay and were left with very pleasant impressions of the apartment. The neighborhood is excellent — close to the metro, very safe, and beautiful. Everything was spotless. They collect the trash from the apartment promptly after just one phone call. The apartment had everything needed for comfortable living — and even more. Everything was fresh, new, and worked perfectly without any issues. The Wi-Fi was strong and stable, which was a big plus. There’s also a small communal outdoor area with tables, where you can relax and smoke. As a smoker, I really appreciated having a quiet place to enjoy a cigarette in the evening under the trees — it added a nice touch to the stay. The view from the window was lovely. We happened to be there during a heatwave, and the air conditioner was a lifesaver. The staff were friendly, discreet, and always available when needed. A £100 deposit is taken in case of any damage, and it was promptly refunded to our card just a couple of hours after check-out

There were a few minor things to mention. In the one-bedroom apartments, there is no door separating the bedroom from the living area. I tend to wake up early and start making noise in the kitchen while my partner is still sleeping, so it would’ve been nice to have a door for some privacy. Also, the soundproofing could be better — it’s possible to hear neighbors taking a shower or coughing through the walls. But it wasn’t a major problem. The mattress on one side was slightly sagging, which felt like sleeping in a small dip — again, nothing critical.

Very good location and will equipped, quit and helpful staff specialy Amin. 3 minutes walking from underground station.

5 stairs at the building entrance should be taken into consideration if you have a handicap.