I had a wonderful stay at Nox Waterloo. It is the perfect place if you are attending an event at the O2 (like I did), but want to be close to the heart of London at the same time (a 10 min walk to the Parliament). In addition to this, the hotel is modern, clean and the staff is very friendly and professional. A 10/10.

There was nothing I did not like about the hotel.

We had a comfortable stay at this hotel. We found it located in a lively area with street vendors, food, stores, just a few steps to transit. The room was cozy yet clean, the bed comfortable, the bathroom well designed, and the kitchenette handy. Little details had been looked after, like ample power and USB outlets in all the places where we needed them.

Really, the only thing that left us disappointed was the hotel staff not being open to considering our request for rescheduling our stay or obtaining even a partial refund. We booked in order to attend an event in London that got moved to a different set of dates due to structural damage to their building. We were notified weeks in advance, and we asked the hotel to consider our circumstances and allow us to change the dates of our visit, or issue at least a partial refund. The hotel refused.

-The hotel's location is perfect - the hotel is secured, you cant enter unless u tap ur room card outside so the hotel doors open. - very friendly and welcoming staff - train station is few min away by walking, easy to reach - different restaurants right outside the hotel, plenty of them. Moreover, every monday to friday lower marsh markets are outside the hotel starting from 10 or 11 AM till 4-5 PM - groceries stores are available as well - There is a tea place that is called (T4) i really recommend it, its right outside the hotel - its 11 min walk to london eye - the hotel is not noisy nor busy We stayed for 10 days and it was perfect, i'd be booking the same hotel for our next stay.

- The room is not cleaned properly, they tidy up the bed, replace the towels and clean the bathroom but the problem is the floor is not wiped and there are dust particles coming from the A/C's vent, even if you cleaned it, not a second passes by and its there again😭. - Doors and walls are not soundproof, everytime someone enters their room from the rooms beside our room it felt like our room door is being open but it's actually not our door that is opening so that thing woke me up most of the nights mid sleep. But that wont keep me from booking the same hotel again, it's a really a nice hotel 👌🏼.

Hotel was modern and very clean. Great location, 5 mins walk from Waterloo train station. Once you work out best way to get there!! You need to go down the escalators and come out on Waterloo road.

Intro note: I am experienced traveler (45+ countrie, couple of hundreds cities...). I really try my best to write useful reviews for other travelers. About the hotel: Really nice place. Close to the Waterloo station, London's main attraxrions and stores that you need for a few/week stays (coffee shops, supermarkets, restaurants etc). You can easily get to any other places in the city because location is really good. The street is urban, not too noise and there was a street market/food fest when I was there. Nice. Studio was big, and has it all: hair drier, iron, safe, kettle, coffee machine with some coffee and tea, microwave, fridge...). Bed is really comfortable. They clean it realy seriosly, no compains about that. Aircon is good (cooling and heating option). It was a family studio - completely ok for a family of 4. Receptionist is amasing guy. Kind, fast, willing to help... All the best about him. Other staff was also kind. They do care about guests. Free lugagge storage is avaliable (before the check in and after the check out until the flight). Manager (or at least I think he was) reminded me thar I forget the book (even I left it becauss I did not have space in the luggage) - kind of him.

The only small thing was that wifi was nonfunctional in few days, only in the mornings.and on all my devices. However, each time they responded after I send them a message here on booking. Additionally, hair drier was missing and I informed them in the beggining of my stay so they provided new one for me.

I like the hotel's location; everything is on the street—from shops across the street to great restaurants and cafes. Waterloo train station is nearby, which also has everything you need, as well as a metro station. Since I like to explore the city on foot, everything was within walking distance. In the evenings, there are also two nearby theaters (Old and Young VIC), so it's great to go to a show.

I would like to have the option to check in earlier. You don't have to wait until 3 pm. I don't like the practice of charging a fee for every hour you check in to the hotel earlier. Since check out is until 11 am, it would be fair for check in to be from 1 pm.

My new favourite place to stay. The location is perfect. The staff were friendly and helpful, and the room was immaculately clean. It was much bigger than expected, nicely decorated, and had every amenity - kettle, iron, microwave, fridge, hob, TV, and a safe, along with a double dresser, and lots of plugs.

I can't find fault with anything about the room or staff. If I had to pick one thing, (and its just a little thing) it would be that my child wanted to sleep on the large sofa bed rather than share, but I was told no extra bedding can be provided, which sort of defeats the purpose of having a sofa bed in the room if it has no bedding !

I liked the location. It was near bus-stops and Waterloo Station that made it very easy to access various locations for travel. The front desk staff were also very helpful with information. The room was cleaned well and any request was attended to immediately and to my satisfaction. The added cooking facilities made my stay extra pleasant as I have health issues and need food that adhere to my medical requirements.

Sometimes the cleaning staff forgot to give me a face towel but that is not a big issue. They provided it immediately when I asked for it.

Great location, less than 5 minute walk to waterloo station so easy to catch the underground anywhere and buses even closer than the station. Staff were wonderful, the street it’s in is great and lively.

It is noted but on the lower ground floor (not sure about others), you can hear the trains passing by. There was also a regular noise (every 10-30 minutes) that sounded like running water, loud enough to wake us up a few times. We didn’t mention as assumed it was just plumbing and weren’t too bothered by it but worth noting if you are a very light sleeper (goes all through the night)

The room was spacious, the bed comfortable and the location absolutely perfect. The staff on reception were lovely and welcoming and extremely helpful. This gorgeous little hotel is within walking distance of Waterloo station. It is also located on a lively street full of different restaurants and pubs. Conveniently, it is right opposite a supermarket so if you're like me and had a kitchenette, getting the food back to your room will not be a problem. I can't say enough about this hotel. It was just perfect for what I needed. Even though the street was lively, I didn't hear any noise. You won't be disappointed.

There was nothing I could complain about this hotel. Everything I needed was there. It was perfect.