Good location, clean and very comfortable room. Underfloor heating in bathroom. Smart tv, tea coffee etc. Everything perfect with the room.

Fire safety. Not sure how we would get out in a fire. We were in the basement with no obvious means of escape.

Perfect location for an early start on Eurostar. A very comfortable room and very clean.

As it was a basement room there was a fan on all night which was quite noisy- as were the Tube trains not far below me! I was charged an extra £25 for "security " which I was assured would never actually be charged to my card. However, 4 days later, it's still there. I don't understand what this is for and I would like someone to explain it to me.

The owner of the hotel is a sweet heart and the personeel are so kind and welcoming.

The room I stayed was really next to the reception and the exit oft he hotel, so i heard people leaving and guest talking a few moments in the night.

New property Smart modern finish Comfortable bed Quiet Friendly staff

Room b6 bathroom door didn’t shut properly and automatic light annoying in night Bin in room too small No cupboard space at all

I had an great stay, the room was compact and clean and very good for the price. The staff were all very friendly and I felt safe knowing only hotel guests can enter the building. I was concerned about having a windowless room, but it was fine, the bed was comfortable, and was perfect for my short trip. I couldn’t get the heating/air-con to work properly in my room so it was a bit cold for my liking but the bathroom had underfloor heating and very hot water so it wasn’t a problem and I’m sure if I’d ask reception they’d have helped.

The room was absolutely spotless. It is important to highlight in the description that it is a rather compact room and would be a challenge with large suitcases. What made the guest experience outstanding was the customer service delivered by every single employee at every single interaction. Friendly, professional, empathetic, and warm. I also loved the air freshener that was constantly at the entrance.

Stairs are cramped.

Location was right around the corner from King’s Cross station making it easy to get around and explore the city The staff were so welcoming and were always friendly even upon arrival Room was comfortable and cozy

The room was right beside the cleaners cupboard, meaning we could hear a lot of the vacuuming and other things between 7:30-8:30 in the morning.

The location was great and the breakfast at a cafe round the corner was a fabulous touch as was very good. The checking and out process was great and the staff were very helpful I also enjoyed the toiletries and free bottle of water was a very nice touch. The only thing that impacted me was the noise of other guests coming and going as I was on the ground floor it was a little disturbing hearing their conversations so clearly. But overall it was a gem of a place and although small the room was perfectly formed

If you are visiting central London especially if using Kings Cross this is a very well located hotel. It is a budget offering but has all the amenities you would expect from a 3/4 star hotel. Ideal for a one or two night stay so long as you are not carrying lots of luggage. The front of house staff were very friendly.

Our economy room was just that - very economical with the space. The bed is crammed into the room so if you are over 6 foot tall it can feel a bit cramped. The bathroom is also compact. Generally lack of space is the issue but it is central London.

I had a last minute stay and needed a central hotel, straight on the tube line from Heathrow and next to King’s Cross for the train the next day! The manager at check in was incredibly nice about making sure I had a room early to sleep in after a long international flight. She was really friendly and helpful and really was a ray of sunshine in a very dark day having to fly back for a funeral. I really appreciated her kindness and ability to be flexible re timings. The room was quiet and dark when I needed it to be and to be honest bigger than I expected for central London.

Be aware not all rooms have windows but for one night it really didn’t bother me, I did have a skylight.