Good location if you’re arriving or departing by train, can’t really get much closer to the train station or underground. Nicely modernised heritage building, tastefully done. Breakfast was served in the lovely Rails restaurant, all cooked on demand and served to your table.

Not quite sure what happened - but at check in we were advised they could only assign us accessible (i.e. for wheelchair users) rooms, and as a result we were split across rooms on different floors. Not the end of the world, just had to be aware of the emergency pull cords around the room and the open/wet bathroom. But this was our last hotel stay in a multi week holiday, and we had splashed out a bit to stay here for our final night in the UK, so a bit disappointing to feel like our booking had slipped through the cracks.

Super convenient location as I was travelling from the North to the South with an overnight stop. Room was clean, well-appointed and comfortable, but most importantly to me, very quiet. Great to catch up on some much-needed sleep. That said, if a night out was on the agenda, this is a good location for getting to many of the high spots with a lot of good restaurants and bars within walking distance or a short cab ride away. After a great breakfast, there was time to explore Coal Drops Yard which is close by and have a walk along the canal towpath.

Nothing

Location is very convenient, being right next to St. Pancras station but surprisingly I did not hear any trains from our room, it was lovely and quiet. The shutters ensured that the light was blocked from the window which also contributed to a very comfortable night's sleep. The vibe was relaxed and elegant with a bit of an 1920/30's feel to the decor - very nice and chilled. Everywhere was spotlessly clean and the service was top notch. Totally recommend and will stay again.

Room was a little snug but otherwise no complaints.

The Hotel is brilliantly situated for central London, with easy access to both Kings Cross, Euston and the Tube. Most places to visit are within about 20 Minutes travel in all directions and the dining experience within the hotel is excellent. Although right in the edge of Kings Cross station the rooms are quiet and the additional floor pantry is a nice touch and add value to this hotel.

During our stay the hotels water heating system went down which meant that on our first morning we had to have cold showers, this was a whole hotel issue so not the fault of the staff etc. and was resolved when we returned to the room, it would however have been nice if the hotel had recognised this may be with a free drink in the bar etc. but I am being slightly picky about this.

Location is fantastic. Staff were very helpful

The room ( couchette) was even smaller than I expected and really too small for a couple. No in room tea and coffee because of size constraints though there was a pantry down the hall. You could only get into the bed from one side ( against the window on the other) The room was advertised as reminiscent of railway travel but I was still surprised by the reality. The location was fantastic but really only suitable for one person

The hotel is in front of St Pancras International Station where we traveled to Paris the next day. So, it was very convenient and less stressful for our family of 8. The room was not big but it had everything we needed. The snack pantry with coffee, fruit and crackers was perfect as we had kids and they really appreciated an apple before bed. The breakfast was delicious. We ordered our choices and everything was fresh and well presented. The King’s Cross station is next door and some many restaurants, shops and grocery stores near by. I highly recommend the hotel and I hope we will be back soon.

Incredibly flexible and understanding management, I had a mishap a few days before travel and had to cancel my trip, after explaining my situation the hotel staff allowed my daughter to stay with a friend instead of me. Very grateful for how they handled the situation, involving unforseen medical circumstances which can happen to anyone. With special thanks to Peninah, who patiently heard about my entire medical ordeal, and then very efficiently helped me find a fair solution.

Rooms are spacious, clean and the facilities were ok. The price is higher than the offered facilities. We've just booked it for the proximity of St. Pancras International train station.

There's an evil "eye", an everlit bright spot at the bathroom, which prevents the guests to sleep comfortably. We've called it The Eye of Sauron. There was no visible way to turn it off. Plus: the bathroom doors are made of glass, which means ZERO privacy.

Very friendly staff, beautiful and clean room, delicious breakfast with great variety, LGBTQ+ friendly accommodation. The hotel is right next to a major train station, however very silent and offers a good night's sleep. We enjoyed the little pantry kitchen on our floor. Also we forgot to bring an adapter but you can charge your devices via USB :-) Very happy with our stay!

The bathroom door had some gaps which didn't offer much privacy.

The room was lovely and comfortable with a great view over the roof of Kings Cross station. The restaurant staff were charming and friendly, despite the fact that I turned up just before the end of service. Food lovely. Toiletries were beautiful and nespresso in the room fab. The double glazing cut out all the noise of the station.

When I arrived, the staff on reception were a little stressed and coping with some guests who wanted to change rooms. Not the friendly welcome I was expecting after a long journey from Cornwall.