We liked the location, the reception staff were excellent. The apartment was clean. Lots of towels.

The lifts were very slow. The kitchen was great but it would be helpful if you supplied kitchen supplies even if it was a pack at reception for a small deposit?. Ie knives and forks and plates.

Location was nice, view from window was excellent.

Pictures of the room online are a bit off compared to how small the room actually was. Value for money might be questionable.

Location was great. Facilities were lovely. Views from room lovely. Very clean and modern, especially the lifts Pool was amazing Room was nice

Tv didn’t work in room, nobody came to fix it after we had notified reception. Mattress could have been a bit firmer but that’s subject to personal preference

Great location. I liked the modern feel of it. Rooms were large, bathroom was huge although the shower was tiny.

Very noisy. Beds were quite uncomfortable.

Confortable bed.

The light switch system made a mild but continuous buzzing (tinnitus) sound throughout the night.

All staff were brilliant. The decor is beautiful. The swimming pool and sauna are the best bits, Amazing! Price for London in general and for the quality of the stay was unbelievably cheap. Bed was so comfortable!

Advertised as apartment, with cutlery and dinnerware in photos, but when you get there there are no plates cups pots pans or cutlery, shame because we planned a night in cooking dinner on the first night, it didn't ruin our stay though because everything else made up for it. Slightly lower rating for accommodation because there's isn't really much around but that's being really fussy as in london you have everything you can ask for with a short train or tube journey.

The hotel facilities if you use them would be incredible, golf simulator, bar, pool, gym, cinema! It's a good distance from Canary Wharf & the staff were very lovely, friendly & helpful!

It's described as a self catering apartment with a microwave/ oven/ grill, hob, fridge & sink. However, no plates, cutlery, pots/ pans or anything. You have to ask for it all which we were there for 1 night & didn't do but why? They've got cupboards, stuff could be stored so that was annoying. There's no Aircon in the apartment so we had the window open with a lovely breeze coming through however, you can massively hear the DLR which runs from 5.30am to 12.30am which if you are sensitive to noise at night, you wouldn't sleep! Also calling it an apartment is a stretch. It's a very slightly upgraded student accommodation sort of 'room'. If you got some thighs on you like I have, you may struggle to have a wee with the door closed!

The property was lovely, the staff were lovely, the facilities were also lovely

The only con for me was that there were influencers invited to stay and promote the hotel. They were very rude and started arguments with multiple people at the pool facilities including me and my partner. The hotel should really vet who they invite and ask to promote the hotel and be mindful of what kind of promotions they want.

I am still waiting for a refund.

I am still waiting for a refund

Staff were very helpful, very good location walking distance to canary wharf and dlr station. Nice walking areas outside near the river as well as a variety of shops and restaurants nearby. The hotel is very modern and clean with good facilities, including a rooftop pool and sauna and gym. Mrs loved the views. The room was a nice and clean compact studio. Lifts were quick.

The shower was narrow, there were no utensils in the kitchen, no air conditioning, but there was a fan, and no slippers provided for the pool area.