Everything was very good. The location very comfortable, near new area. Near apartment Tesco express - very comfortable. From the apartment to the centre 20 minutes by metro.

We arrived at 8 a.m in the morning, but could not leave our luggage - this was only one minus of this apartment. I believe that if you check in at 4pm you should give your guests the opportunity to drop off their luggage - you may not be responsible for this, but guests should be able to leave their belongings for a while before check-in - because that unfortunately wastes a day

I liked the location. It was close to the stations. And a supermarket was right next door.

The price was a bit high. The step down from out of the shower to the floor was very high/low, and there was no phone in the apartment to call the front desk. I would need to log any issues or if i had any questions, which would take a while to get a response. And the curtains are so thin that I believe people on the other side of the buildings could look straight at me in the living room...and when I am leaving the bathroom...I guess I cannot walk naked in the apartment. But overall, I liked the apartment.

Great location, beautiful views in the evening, close to Canary Wharf. Clean, with everything you need on site. Good communication with the reception. There’s a playground right outside. A beautiful place! Highly recommend!

I liked the space, the apartment was much bigger than most locations in London. The location was good but could have been a bit closer to the station. It was good to have a washing machine and dishwasher.

No service while we were there so we had to do our own dishes and bed. Coming from South Africa that was a shock to the system. The couch was very small. Hardly enough space for two people to sit on. The bed was too small for two people. It would have been nice to have the option of two single beds. The Aircon didn’t work very well. It got very hot in the room. There was no cooling.

It’s probably the 4th time that I stay there. I used the place for business at times, because it was close to Excel London. This time I went with my son to see London, along with his friend and his friend’s mother. The cost was good and the place is safe and well connected by subway.

There was something wrong with the climatisation and it was extremely hot every time we woul get back home. We might have assumed it was because of something we did, but it was the same on the corridor, outside the appartment. I know it is an appartment, not a hotel, but having some paper napkins is reasonable, so you don’t have to rush to the store to clean the table. Some small extra ammenities can make a huge difference. There’s a man at the reception that never smiles and never offers to help. Hid colleagues from the other shifts were much nicer.

Lovely family apartment

Nothing really

The place was spacious, clean, good WiFi, fully equipped kitchen, washing machine, a lot of storage space. Conveniently located in Canary Wharf, which is very well connected to all parts of central London. It’s worth mentioning that during our 7 night stay, no one came to clean the apartment or bring new toiletries. To be fair, we didn’t request anything. I am not sure if their policy is to only clean rooms upon request. It didn’t bother us.

The living room/kitchen area smelled strongly of cooking oil. The apartment was too hot and we couldn’t control the temperature. We asked at reception and it appeared to be a building-wide issue. We ended up keeping the windows open the whole time. It helped with the temperature and the oil smell.

The apartment was much bigger than I expected so very spacious for our family of 6 adults. There were 2 large study tables - which was an unexpected bonus and very useful for work from home days. Also lots of groceries stores nearby. Tesco Express literally at the doorstep.

The apartment was well equipped but lacked the extras - like dishwashing liquid, oven mits, sufficient dishwasher tablets, laundry detergent etc. Minor inconvenience - cos we could easily buy them nearby.

I like staying in a flat rather than a hotel room whenever in London and have tested a fair few in and around Canary Wharf. This is one of the better ones -- you always get at least what you booked, and frequently you get more. The location is a short walk to the DLR, so if your business is in the city, it's perfect. The flats are quiet and reasonably well equipped, there is good wifi, and, for the summer months, a spacious balcony.

Nothing majorly annoying -- the bathtub should have the drain cleaned, I guess, and the door locks remain, shall we say, special -- and I'd basically be nitpicking.

I had an amazing stay at this apartment, and I can’t recommend it enough! The location is absolutely perfect, with everything I needed just a short walk away. The cleanliness of the apartment was impeccable—it was spotless and well-maintained throughout my stay. A special mention goes to the wonderful team at the reception desk, especially Prossy and Flavia. Their warm and friendly customer service truly made my stay extra comfortable. They were always ready to help with any questions or requests, going above and beyond to ensure I had everything I needed. Their kindness and professionalism left a lasting impression, and I’m so grateful for their outstanding hospitality. Thank you for making my stay such a pleasant experience—I’ll definitely be back!