The staff is excellent, very kind and helpful. The room was clean and spacious, the bed was very comfortable. Excellent breakfast in a cozy funky atmosfere. The Aldgate East Station is just 2 min.across the park, The Tower Bridge and Sky Garden are just a 10 min. walk from the hotel. Great location, wonderful staff, good breakfast and cozy eclectic room made my stay in London even better. Tnak you!😊

The shower head is fixed on the ceiling and it is a little hard to shower without getting your hair wet. And I don't want to wash my hair every time I shower. It takes eterity to dry it 😁

Rooms are quirky in terms of design, but have all the essentials (including a bottle of water !). Service in the bar/restaurant is excellent with a fairly chilled vibe. Mix of solo, couples and families in the space. It seems its dog friendly, which add to the atmosphere.

Self check in is fine, but i had a room in the annex, which my key ticket didn't tell me, so went wandering off to the lift. No idea where wifi code is available, having to ask for iron and ironing board (this is just super frustrating - just charge people for one if they take it !).

A really good place to stay, the location is great, close to the tube. Super helpful and polite staff. We had dinner on a couple of occasions, very nice. Breakfast was also good with a nice and relaxed atmosphere.. The bathroom pod in the room was brilliant too.

Unfortunately the beds were not overly comfortable 😕 we found it had a dip in it. Two single mattresses made a really good size double but both had a dip which made it very difficult to get comfortable, overall though it was a great room.

Great location for public transport (Whitechapel is on the Elizabeth Line, so you can go straight to Heathrow, and Aldgate East for the Underground). There’s a lovely little park in front of the hotel, and so many good food options. Walking distance to Shoreditch and Spitalfields. Helpful staff! If you don’t need housekeeping, you get a coupon for a free drink at the bar, which is such a lovely incentive. We stayed for 7 nights and couldn’t be happier.

The TV in the room was slightly old, and placed off centre, which made it a bit awkward to watch from the wrong side of the bed.

Good location, close to subway and and to London Tower.

It was verry cold in the room. On the second day i told to staff to do something because is too cold and they say that has no one for maintenance because it is weekend and said that maybe i don t know how to start the clime. I went in the room tryed again to start but also not worked. I called again to the reception ask for someone came to check, nobody came but after 5 minutes the air conditiining has been started automatically. So everyone can take the conclusion :) The bad luck was that is worked only 10 minutes than stopped again :(

The air conditioning in my room was broken. They couldn't fix it in time, but they provided me with a fan. We slept quite well, though. The staff was very attentive and friendly. They apologized for the inconvenience and explained that they couldn't change my room because the hotel was fully booked. Honestly, I missed not being offered "something" in return, I don't know... free breakfast??, for example...

I'll come back again, I don't think I'll be unlucky enough to have the air conditioner break down again.

The location is great, the hotel is within comfortable walking distance to two main train stations in zone 1, the area is very lively and full of bars and restaurants and walking distance to the brick Lane vintage shops area. Less than 20 min commute to central London and near a bus stop to Stansted airport. Their commitment to operating in a more environmentally friendly way.

The breakfast is perhaps a point for improvement, which despite having plenty options, the flavour didn't really hit the mark for the cooked options. The room was a bit small for two people with two suitcases. The bathroom is not designed for privacy and the room decoration is a bit too funky.

both check in and check out were very smooth. they offered to keep our suitcase the last day after we checked out for free. the room was very comfy and quiet. the tea/coffee machine next to the room was very convenient and a nice addition. they also provided water in the room and refilled it every time. the shower was hot and spacious, and the room was very clean. the breakfast was also very good, there is a huge choice and the quality is better than the average breakfast buffet. the vegan croissants were excellent. the location is extremely convenient if you arrive from stansted because the bus stops at whitechapel which is a 10 minutes walk. the subway station aldgate east is a 4 minutes walk and there are bus stops very close too. in a walkable distance you can go to a lot of places too. there is a tesco very close to the hotel too.

elevators

I liked that the accommodation was along the bus route from the airport, close to the Tube and about 15 minutes from Tower Bridge. All of the staff were very helpful and friendly. Whatever I needed help with, they were very helpful. I bought breakfast at check-in, and it was very good. We also tried the lunch and dinner menus. The food was perfect. People who do not eat meat or fish can also choose here. The rooms were always nicely cleaned and tidy. The bed was comfortable and big enough to sleep two adults.

A small minus may be for someone a little noise in the evening from the other rooms. But I think it was the location of our room. We had a room without windows, here on the first floor. But the noises didn't last all night, only between about 9-11.

Nice hotel with amazing staff. They were very attentive to our needs (for example they prepared an early breakfast at 4 AM). The breakfast is good and has everything needed: a full British breakfast, unlimited coffee and juice, baked goods, pancakes, fruits, etc. The rooms are spacious but the bathroom is a strange capsule inside the room; the bathroom door doesn't shut completely so it is very noisy. Also the shower head is not moving at all so it is difficult to clean the bath area. The hotel is near underground station connected with city center and most attractions. There is a 'hang out' area with games, books and Lego - the kid was greatly impressed about this. If room cleaning is not done, you can get a free drink at the bar. Highly recommend for a few nights in London.