The location is a perfect and central base from which we could easily explore the city in all directions. We also loved the honor bar library where we had a late nitecap and conversation with friends since all the bars and restaurants in the area had closed. It allowed us to invite our friends over as if it were our own home.

The Breakfast “stipend”. We never went over the allotted amount, but to even think of it as a possible added charge was a sour note

The hotel is even better than the pictures. The style and comfort exceeded my expectations as did the standard of food and service. I feel I need to mention the staff as they are outstanding, with nothing being too much trouble for them, you feel they genuinely care about your experience in the hotel. The room was spacious and very comfortable and very quiet despite the amazing location in Soho.

There was just one thing which I felt could have been clearer which was the taxes and service charges. When we booked with booking.com it mentioned breakfast included but actually it is a £40 credit of which £12.95 is taken from that for service so £27 or so in real terms. The coffee and juices are also extras. Also there is another tax added 5% i think it was for housekeeping etc on the total bill. I think this is an oversight with booking.com saying taxes included.

It was our 30th wedding anniversary and we got upgraded to a Junior Suite which was a lovely surprise. Also a bottle of champagne and cake was placed in our room on arrival. Amazing! Alvyda in the restaurant and Ellie on reception were outstanding as were the rest of the team.

One little blip was we had lunch in the restaurant on the day we arrived and my food was cold and my husbands was nice and hot, they got the timings wrong in the kitchen. Having said this Alvyda at the restaurant was absolutely amazing and made our stay very special

Location of the hotel was perfect, it was in Soho right next to all the bars minutes from almost everything. The room was amazing it was large comfortable clean the staff was super friendly and nice very helpful polite,excellent service. Though it’s in Soho which is by the nightlife it is super quiet

The only thing I didn’t like was trying to get into the Parking - it was super and I mean super super tight and narrow if you’ve got a sports car which is lowered like mine, you will find it very hard and struggle to get it in

The service is exceptional, as is the location and the beautiful rooms. The restaurant is always full of interesting people and the food is great. My kids were treated so well, as was my well behaved dog. I'm booking again very soon.

Everything. Location is a given, minutes from Oxford street and WestEnd. Everything else on it is very professional. Beautiful, vibrant yet cosy interior. Since the minute you step in the hotel, all staff members are attentive, helpful and welcoming. Special shout out to the housekeeping team, rooms, lobby, library, gym etc. are spotless at all times. The restaurant serves delicious British cuisine from fresh, seasonal ingredients.

Nothing not to like.

The hotel is fantastic from all points of view - the location is perfect, the premises are well organized, excellent and renovated, and the interiors are attractive, original, comfortable and friendly. The personal is great! The room layout and the quality of materials are very nice. The room is quiet, and the bed is exceptionally comfortable. The reception, restaurant, and service teams are really incredible! I think I have found a new location for all my future trips to London. I definitely highly recommend the hotel.

Nothing. All is great!

Food was excellent, room temperature controls were good, comfortable room very spacious , all interactions with all staff was excellent and professional!

Too many interruptions …. Doorbell often for services, mini bar, turn down, etc. felt like I was settled in and had to get up for door bell or staff would just walk in.

This Hotel is an unexpected gem. Its Location is incredibly fantastic: All Staff has a special and genuine way to deal with the guests with a sensitive attention to our needs. My room was well decorated with an original touch of design and refresh class. Great vibes all around and last but not least a delicious and various breakfast.

Perfect location for walking everywhere from theaters, restaurants, shopping and more in London. The staff is very helpful in all aspects. The hotel has good coffee and great latte’s.

Being this close to the crowded part of Soho the streets are sometimes littered with rubbish and people sleep in the streets along the sidewalk to the hotel.