Having stayed here in 2017, the refurbishment was eyeopening & exceeded expectations. My room was well appointed neat & tidy. A very informative book guide on Malmesbury is provided The location was easy to access (off the high street) & convenient for the bus stop. Onsite car parking relatively small with 2 x larger public parking available short walks away. Malmesbury is very walkable with several cafes & eating places within a 5 min walk.

The room bin full had not been emptied from the previous occupier - no big deal. As the room door essentially opens on to the carpark to which anyone can gain access, anyone walking past the window (with blinds up) can look inside & that with no room safe & single simple door lock may give occupiers a sense of insecurity. However items in the room can be positioned out of view of the window. Restriction & blackout roller blinds can be used with the window. I felt fine in the room & to a degree with leaving valuables unattended in the room.

The staff were brilliant... Asked to book in early no problem Asked for a fan got one straight away. Warm and welcoming. Location of pub was middle of hight street and great fir all pubs restaurants. Room very clean. Would stay again.

Even though the room was comfortable we could have had hot water in the bathroom sink this ran cold throughout the stay. No wardrobe was a negative. The bathroom bin lid was battered and needed to be replaced. The one blind was cut and had a real freyed edge which didn't really fit window.Would stay again even though price at £ 120 per night was quite steep for this accommodation. With no breakfast available.

View from the pub garden was lovely! Room was delightful in the old stables and very quiet (could have been noisy if garden closure at 10pm not 'enforced' but all was well) Great location in the town centre - and what a very friendly town! Bar and waitress staff were excellent.

Some milk in the room - and maybe a biscuit for weary travellers - would have been nice (but I could have asked!) I had not realised that there was no breakfast in the price or that the reception was not open until 10am. Very good nearby cafes though. We had dinner which was fun in a very lively bar. One of us had beef stew and mash - which would have been suitable as baby food or for a very elderly person with no teeth! It was not as on the menu outside the pub either. Really this was awful. (The entrance to the car park was rather hair raising but its an old property and having a car park is always a bonus!) Security - there were steep steps at the end of the garden and access to the town other properties - I think if alone I may have been a bit anxious about security.

The location was very close to an event that we were attending in the town. Parking is difficult in the town centre but the hotel did have a carpark at the park though a narrow driveway. We had to put in the car side mirrors and hope for the best when getting in and out. The room was basic but had everything we needed. The staff were great, especially the guy who was on the evening shirt who went above and beyond to sort out an issue with the TV.

There is no breakfast facilities although a couple of cafes within walking distance sorted out thus issue.

Very nice old pub in a lovely and central location. Staff welcoming, friendly, and efficient. Beer good, enjoyable and not expensive food. Our room was off the car park/ courtyard so very convenient for luggage, and with no stairs.

Our room was called "superior" and was clean and tidy with a good shower, but quite small. It seemed designed for very tall people though, with mirrors and wash basin quite high up the wall. The bed was also quite high. My partner kept banging her head on the TV. Breakfast is not available, but there is at least one nearby place which serves good breakfasts, though it was busy and we had a very long wait there. I'll be happy to go back.

Beautiful modern room, warm and with a comfortable bed. Good lighting - we both like to read. At rear of pub, so quiet. Very pleasant staff. Conveniently located in a lovely town.

The room was not serviced during two night stay, so tea and coffee not renewed. This meant we had just four coffee pods and four milk pots for two people over two days, which is quite stingy. Couldn’t make tea as no more milk. I don’t like Tassimo coffee makers as the waste coffee pods are environmentally unfriendly, and there was no alternative. Instructions for the machine might have helped - had to Google how to use it. For room only (there are convenient cafes nearby for breakfast) I thought it a bit expensive. Food in the pub was very tasty, but portion size was small. We’re both in our 60s, so not big eaters, but our tagines left us feeling unsatisfied, and we didn’t appreciate the loud amplified live music, which prevented conversation. Even the staff were shouting over it.

Close to town hall and town center amenities. Good check-in experience. I was able to keep my bike in my room (arranged in advance) as it was ground floor, directly accessible from the outside and laminate flooring. Good heating in the room (which was necessary!)

Check out at 10:30am is too early at weekends. And when I did check out and try to return the key I couldn't because reception was locked.

the location was just right as we had to go out for breakfast there is good choice in the town. the staff where very helpful especially guiding our car through the court yard entrance it was a bit tight. We tried the tapas and it was excellent . a very comfortable inn.

nothilng really it provided you with everything you needed for a short stay. perhaps better weather so we could sat outside outside.

The hotel was in a lovely location with great views.

The room not worth £120 per night (without breakfast) as the room was smaller than most Premier Inn rooms and had less storage for your clothes than a Premier Inn. The shower tray was a bit slippery. There was no toilet roll holder to put the toilet roll on and a full length mirror would be handy.?

Accessibility: I use a small electric scooter and the first room we were given was not suitable. On day 2 they moved us to another room which was far better but still lacked safety rails in the bathroom. The Reception desk was up a step I couldn't climb, but they came to me and were very helpful.