The room was spectacularly good. Very large, very comfortable, very quiet, very well equipped kitchenette with fridge, dishwasher, cooker & toaster. The bathroom was also really great and it was nice to have a balcony with a decent view. The staff were all very polite and helpful.

The only downside of this hotel is the breakfast buffet. The hot buffet only had a few 'cheap' options such as hash browns and baked beans. The sausages were not the best, nor was the bacon. The egg choice was firm scrambled or firm omelette. There were no fried eggs, or mushrooms, or tomatoes, or black pudding etc that are essential features of a 'good' full English IMHO. Also the fancy looking fruit juice machine dispensed juice-flavoured water (concentrate with added water) rather than fresh juice. If this breakfast was served at a Travel Lodge I was say that it was fine, but given how spectacularly good the rest of the hotel was, it really did feel like a major let down.

Best service from Maggie at reception and all the staff who go the extra mile to make customers happy. The rooms are spacious, clean and had everything I needed. Organic teas and sustainable toiletries were a nice touch. Highly recommend!

Pawel was super helpful and friendly when booking us in and further helped us to arrange transport to the arena. The complimentary toiletries were good quality and had a clean and refreshing smell. Room was clean and the bed was so comfortable, giving us a great night's sleep. Despite being close to the busy road, we didn't hear any traffic. There was enough variety for breakfast. The room key was made of wood instead of plastic and the room had a bin to separate recyclable materials. Plenty of parking close by. Right next door to a supermarket.

Only room for improvement in our opinion was that the breakfast area layout was a bit awkward, it didn't provide the most efficient flow of people. The hot tap to make cups of tea, was difficult to use. I couldn't get any boiling water out, so decided to leave my morning cup of tea. Little packs of biscuits would have been a nice addition.

On arrival we were upgraded to both a complimentary early check in and room upgrade! Diviya went above and beyond to make sure we were well informed about the hotel and checked us in efficiently. Our room was lovely and spacious (queen studio) we had everything we needed such as teas, coffee, shower washes etc. The bed was unbelievably comfy and we had the best night sleep ever! The hotel has a 24/7 coffee machine which was fab & at breakfast there was a good variety of food, it remained well stocked and was hot! Would 100% stay here again.

The only downside to our room was that the views from the window was just construction site (no fault of the hotel itself) other than that it is a lovely value for money hotel!!

Really handy location, 10 minute walk from Manchester Piccadilly train station. Slightly out of the centre but within walking distance. The rooms were comfy and had a separate seating area with kitchen appliances. The breakfast was good, but extremely busy. Provided vegan sausages on request. Staff were extremely kind and excellent customer service. The hotel will look after your bags on the checkout day until you are ready to return home.

Marks on walls and some mould in shower, nothing too bad though. Looks like soon in need of a quick refurb. Lots of construction work around, but the rooms were quiet.

The staff were really friendly and allowed me to check in early as my room was ready. The staff are always ready to answer questions. Breakfast was vast and nice. The room I stayed in was nice, the mattress comfortable and the bathroom nice and modern. The location was good. There is an Aldi a couple minutes walk away. The city center (I think) is less than 15 minutes walk away with lots of options for food.

Just nit-picking but at breakfast the bacon was sometimes undercooked or burnt and I wish they had a waffle iron) The room was I allocated to was a bit odd because I needed to pass through 3 doors to get to my room which meant lots of door slamming when the guests in the neighbouring rooms were coming in and out. There was also construction going on beside the hotel which was sometimes loud (it would have been good for the hotel to inform ahead of time)

Loved the hotel and the size of the rooms. We upgraded to King Suite with a sofa bed and it was a very good size to accommodate 5 of us meeting up in there to start our night. Early check in worked out and we checked into our king suite by 1.30pm. We didnt have early check in on the other rooms. Breakfast was lovely but not much seating to accommodate eating, we had a small table so ate with our plates on laps.

We booked 3 rooms, 2 doubles and 1 king suite. The hotel had overbooked so we ended up with 1 room being cancelled which we found out at 7pm when we'd come back from our activity to check in to the remaining two rooms. Thankfully, because I had upgraded us to a king suite with sofa bed, one of our friends joined our room and slept on the sofa bed. The staff brought us bedding for her. And we are in the process of a receiving a refund. Not sure what wouldve happened if we hadnt upgraded the room to include a sofa bed! Or if the sixth person hadnt dropped out the week before!

Smooth check in - the girl was so lovely and told me everything I needed to know. I arrived late off the train and she made it seamless. Breakfast was great really good - lovely spacious area to have breakfast. Hotel is so clean and tidy Staff really are 10/10 so friendly, helpful and accommodating and have smiles on their faces! I suffered a migraine as I was leaving and one of the receptionists was so great went to get me a peppermint tea I really have to say I stay at a lot of hotels for work in busy periods and this was just one of the best experiences from start to finish. Would stay here on my next trip without hesitation!

Nothing all was above expectations

The location was very good as we were staying in Manchester for a concert at the co-op centre which we were able to walk from the venue back at the end. The room itself was very spacious and had 2 smart tvs with loads of charging ports. The tea making facilities were great with the bonus of a dishwasher which we didn’t use or the cooking utensils but was good to have

The lifts were a little bit confusing when they would go up when you wanted to go down and sometimes took a bit longer to get between floors but this was very minor only needing to wait a few minutes. The breakfast was busy the first morning of our stay and not being able to have somewhere to sit but it was the bank holiday weekend so was understandably busy.

Lovely room, very comfortable stay. All the staff we met were friendly and welcoming. Well located for easy access to the northern quarter and central Manchester. The enclosed balcony meant we could have the door open and good air circulation round the room which was nice, as it was a warm evening. It was great waking up to a view of the Manchester skyline. The city started waking up at about 6.30am, there was lots going on so probably not for you if you like silence in the morning, but I enjoy listening to the sounds of.the city. The hotel and the room were quiet overnight. We didn't have breakfast as we had booked to go eat out but everything looked great. Would definitely stay again.

Nothing.