All the staff, from the Reception to the breakfast, were very friendly and helpful. Karen at breakfast couldn't have been more obliging, and coped admirably with many people turning up at once!

A fire alarm went off at 1.24am which woke everyone with an enormous shock. Many people ran along the upper corridor to the Reception, but we were in Room 108, and could only go outside through the fire exit as the inner door was locked. By the time we had discovered this (along with some frightened young women in Room 106), the alarm had stopped. We decided to go to bed, and hoped it was a mistake.....! I asked at Reception the following morning, and gather it was a false alarm, but there should perhaps be a tannoy system telling people of this. There was a lot of grumbling about it over breakfast!

Hotel in a nice area with lovely walks. Leisure facilities are excellent. Breakfast plentiful and tasty. Loads of parking on site. Pubs, cinemas and other activities no more than a few minutes walk from the hotel.

No lift. I know it's only a two storey hotel, but my wife and I found ourselves having to help an older couple with their luggage as they weren't able to carry them downstairs. No AC in the room. I'm sure this is going to be an issue with many hotels as summer temperatures rise. We barely slept, even with two fans supplied by the hotel. There is AC throughout other areas of the hotel. Surely it can be extended to the rooms.

This is definitely one of the best UK hotels I've ever stayed in. The staff got everything spot on, from a speedy email response before our stay and right through until we checked out. Even the eggs were cooked perfectly at breakfast. The pool facilities are amazing, and it's open from early until late which I really appreciated. My son and I walked about 10 mins to East Didsbury station for a trip into the centre of Manchester. This hotel was a great value option compared to staying in the middle of the city, and the location also gave us easy access to the Trafford Centre on the way home.

We could hear the bass beats of some party music when settling to sleep (Friday evening, around 10.15pm) . We put the fan on in our room, using the sleep mode, which disguised the noise and we soon forgot about it.

The hotel was near to the train line into Manchester so ideal for getting to a gig at coop. The facilities were great. Enjoyed the swim there the next day. Pool large and lovely and warm. The changing facilities were great for this. The staff were really helpful, letting us change there before our room was ready.

Issue with the door lock battery has gone it in it and had to wait to be let in each time left room. Was sorted in the morning on day of eaving though. The staff were really good. Breakfast quite expensive so didn't have it. Would have been good if had been included in the room prices or just a little extra.

Staff were very friendly and professional. Room was small and basic but clean (although there was a lid left under the bed so not sure if under the bed had been cleaned). When I asked for more milk for the room at reception some was delivered by housekeeping before I'd got back to my room and boiled the kettle. Pool was large and clean. It looked like there was a nice little spa area and large gym but I couldn't go in as was alone with my 10yo. Handy location for Parrs Wood where we went to eat.

The room was small, especially the bathroom, and it was 26.5 degrees in the room even with the window open and fan on - it was a warm July day but not a particularly hot one. There is no aircon. I only live a few miles away and appreciate we don't normally need it in Manchester but it wasn't 26 degrees outside so not sure why the room was so hot.

Easy parking and check in. Nice location next to a river walk. Room was very clean and stylish and bed was comfortable. There was an openable window behind a fly screen. The included leisure facilities were excellent.large swimming pool, 24 hour gym, sauna , steam room and large jacuzzi/hydrotherapy pool with those massaging jets. We visited early morning on Saturday and it was very quiet. You can stay as long as you like even after check out. The breakfast was all you can eat buffet but they can cook eggs like scrambled or omelette freshly for you. Coffee was great. Nice view from restaurant.

I liked everything about our stay and it was extremely good value. Nitpicking and things that might be more important to other people - No lift to 3rd floor. The room was quite small and there was no air conditioning. USB plug in sockets in room would have been useful for charging. Located half hour drive from central Manchester.

Great stay at this hotel. Staff were friendly and helpful. Room was very clean and beds were comfortable. Food was good and plentiful and it was great to have access to the leisure facilities on both days of our one night stay. The location was ideal for our needs as we were attending a course at Food Sorcery next door. All in all a great stay and excellent value for money.

The room was quite small although there is plenty of space to sit in the public areas so this wasn't really a problem. We couldn't work out how to reduce the air temperature but there was a fan in the room and an opening window.

Fabulous property and incredibly lovely staff

Lots of “young males” very rowdy and spitting in the swimming pool and in the jacuzzi

The staff were exceptionally attentive and excellent in every way. The property was very clean and tidy. The bedroom and shower room were well equipped but both had big drawbacks: see below Breakfasts were huge and eggs were cooked to order; eg poached, scrambled etc. The bacon was thick, difficult to cut and much of the buffet was over cooked. However, on balance breakfast was very good.

The bedroom was very, very small. So was the bed but any larger and you literally could not move around the room. The floor of the shower was lethally slippery but the shower was very good. There was no shelf in the shower for shampoo or gel bottles. The lavatory paper was very flimsy; a false economy because one had to use so much a more robust paper roll would have lasted longer. Dinner the on middle night (fish and chips) was barely edible; awful batter.

Nice hotel overall with good facilities, easy parking, great bar and restaurants. Staff was friendly and food was good!

Only bathtub with shower head on the side, no screen or curtain, so was difficult to get a proper shower. Check out stated 12pm on the app, when we checked out staff member insisted we paid £20 for checking out an hour late but luckily I had a screenshot of the booking which stated 12pm at the time of booking. Staff member then honoured it and said check out is always 11am. Something for the hotel to look into just to ensure there is no confusion between guests and staff.