Considering my Position during my stay due to bereavement the staff were fantastic especially Mr. Rohat on reception he was so accommodating and helped me well beyond my Expectations, all the staff at the village Cheadle were superb.

As my Age is approaching 80 years, a phone in the room would have been helpful just with direct contact with the reception, in case of any emergency, appreciating there is an app, I used the App once, but it wasn't successful, when I had no hot water for a couple of hours However Mr. Rohat sorted that out within minutes after my visit to reception,

From checking in, we were made to feel welcome. The young man on the check in 'was very polite and helpful. He is definitely a credit to your company. Starbucks staff were also very helpful. The rooms were clean and well set out, very clean and lovely smelling. Breakfast was great a good selection to suit all tastes. Overall, my friends and I had a very satisfactory stay. 80s night was great. If I had 1 negative, it would be the dessert that was served was not very nice. Baked cheesecake, no flavour, and claggy in the mouth. There were 10 people on our table, and no one ate more than a mouthful. Overall, the verdict on the cheesecake is not very nice at all. Without a doubt, our stay was fantastic. We would definitely stay at The Village Hotel again.

The room was spacious with plenty of storage/hanging space, it was bigger than a lot of hotel rooms that we have stayed in. The double bed was very roomy and quite firm but not too hard. We didn`t have breakfast as we were off visiting friends and family and just grabbed a croissant and coffee. We had a meal the evening of our arrival and it was acceptable and nothing less than we expected. Finally the hotel is situated in a pleasant and convenient part of South Manchester.

We arrived and where given room 301 which had a bathroom designed for a wheelchair user. My health isn`t the best and was grateful for a ground floor room, but I can use my own two feet. The sink was far too low and my partner and I found it awkward to use. On arrival it was obvious that the sink had a large crack, although it wasn`t leaking. Finally the bathroom door lock was faulty, if you closed the door from the inside it was impossible to get out. I am not a complainer but I do find it irritating to have a parking charge on top of our usual hotel bill.

The pool and spa facilities were the best we’ve experienced with our two young children so far. The hotel itself was great, large sized rooms, comfortable beds, great bar and food offers on… really friendly, happy staff. Lovely touch was to give the kids a “sweetie coupon” that they could exchange on checkout if they’d been good! We just loved our whole stay and will definitely be back.

My only complaint is that the high chairs are rather redundant in their purpose because the tables are still so high that our youngest couldn’t really see/reach her food. The chairs that have their own table would be better, or purchase higher chairs for the little ones.

Clean, the room had a big tv, sky sports, bed was comfy, shower was good, room size was good, tea & coffee supplied, nice swimming pool and gym.

Our greeting by the receptionist on arrival. I found her un informative, very blunt and not very helpful, this really annoyed us and made a bad start to our visit. Bar staff - had to ask them to top our pints up as were being cut short, we then became the problem to staff. The room was provided with a dyson cool fan which didn’t provide any cold air, alls you benefited from was the noise, it also could do with a clean as a lot of dust was showing around the filter, the room was very warm and the windows could not be opened much, as we were on the first floor our blind had to be kept shut as there was no privacy from the corridors, these looked into our room! Room 130

Great location, walking distance to Cheadle village with restaurants bars, shops etc, close to the airport. Easy check in/out with a very helpful young lady on reception. Good spacious room with super comfy bed, very clean, large smart tv, plenty of tea & coffee, kettle and 2 good sized mugs. Adequate sized bathroom with toiletries and fresh quality towels, ample hot water and good lighting, Good public bar area serving food and big screens for the sport etc Starbucks within the reception area. Ample safe car parking. Pool and gym facilities on site if desired, extra cost I think.

Room was very warm upon arrival so I turned off the towel rail, this helped a little but to be fair the weather.was unusually hot.The hotel is on the airport flight path so there is noise from that, but after the first night it was okay.There is a separate charge for car parking which I think should be included in the room rate.

Place had ample space, nice leisure facilities which accommodated our son as well. Staff were all extremely polite and friendly - really interacted with our 3 year old too, which he loves! There was one staff member checking us in, and throughout our stay - Alyssa, or Alessia maybe. I'm not sure, but she needs some recognition! Went above and beyond to make us feel happy with our stay and our son also loved his experience due to her!

Can't be helped, but we weren't expecting the planes every 30mins or so, throughout the night for the first night of was slightly uncomfortable for the wee one however second night onwards he was fine! Breakfast options weren't as vast as expected, or it was just that there weren't any labels on the hot food. We either eat halal, or vegetarian/vegan options, and this wasn't fully detailed on the food items so we didn't know if there were vegan sausages or anything for breakfast.

Breakfast was amazing, reception and bar/waiting staff were fantastic.

Housekeeping. Shockingly bad and let the place down. Arrived a 1.30pm and dirty towel outside a room on 1st floor, still there the next day. Bits of metal, empty glasses, used trays outside people's rooms. My wife and daughter stayed for a week and despite repeated requests there room wasn't serviced. Overall, the place is cracking, food is very good and reception and bar staff couldn't do enough but sort the housekeeping out

Bed was comfy, bathroom was decent and the TV was fairly big for a hotel which was a plus for us. Despite there being quite a few people downstairs watching the football, our room remained quiet.

Disabled parking were all full, after having checked only 1 car had a disabled badge up. Staff left a 'pleasant reminder' on some cars but nothing was actually done about it and I still had to use regular parking which was difficult to get in and out of. If you get a room near the lift it can be quite loud at times particularly if you are trying to sleep

Simplified check in if you wanted to. Big bar, restaurant. Starbucks, gym facilities, great food at the wedding we attended. Great staff, really friendly. The car park is free at the weekend and only £5 for 24hrs during the week, which is pretty cheap.

We were booked into a room which hadn’t been made up but the staff were amazing and got it sorted straight away. A simple mistake which made no effect to the enjoyment of our stay. The A/C is not very strong which is normal in most hotels and for the vast majority of UK hotels you don’t get A/C. Our room was really hot but that is not the hotels fault. Maybe a fan in the rooms most affected by the sun would be a good touch. I never mentioned it at check out (due to the simplified check out and the fact I was wearing dress shoes and shorts I took advantage of a sharp exit) or during my stay so it would be unfair to judge the hotel on this.