Comfortable bed and firm pillow, good decor, a bath as well as shower, very clean, quirky room in the eaves with wonderful old beams, person next door helped me up steep staircase with suitcases, when milk, joice etc was found to be off in the morning Simon directed us next door to find replacement milk.

The milk, juice and fridge goods were off (the fridge was cold), maybe not refreshed each day, very strong and horrible spray used in room, the front door key pad needed to be turned left and right (or other way round) but not as per instructions and I would have been very stuck without help from next door - these are all easy to fix, also there two flights of steep stairs to room. The room was basically very good.

The room 5 was very pleasant, clean and comfortable. Bathroom is separate but for sole use of that room, clean and tidy. Nice shower. Breakfast was ideal for us as being out very early in the mornings meant we had something to eat & drink. Loved the fridge with milk, water and juice, replenished each day, and breakfast foods. Great location for Marlborough, recommended.

Parking will involve a little walk, not fault of property, but can involve a little juggling between spaces if you are staying local. Not an issue for us as we were out in car each day so if timed right can be had on street opposite or High Street round corner for free. As I say, not fault of property, it's an old town.

Perfect place to stay for a couple of nights. The room was exceptionally clean and comfortable, and there was a lot of attention to detail to make sure guests enjoyed their stay (which I did!) Beautiful continental breakfast provided, with lots of tasty offerings including overnight oats, muesli and fruit, as well as cakes and cereal. Oat milk was provided for me, which I was grateful for. Just off Marlborough High Streetet, the building is in an excellent position. Parking wasn't a problem. I parked the 2 nights for free in Silverless Street, a stone's throw away. I would definitely recommend this place and the cleaning staff do an excellent job maintaining the rooms to a high standard and deserve a mention.

Nothing to not like.

Close to town, clean, somewhat impersonal but staff available when we had issues with heating & lightbulb. Breakfast a little disappointing.

No parking, instructions for entering too long & incorrect in places. Noise from other rooms a little off putting but it’s an old building which gives it its character. Modern light switches but very few actually worked. Room very cold on arrival but once we turned on the radiators it soon warmed up. Bathroom had 5 cleaning product dispensers but only 2 had contents & given the room has a lovely deep freestanding bath some products by it would have been useful.

Great location in the town with easy access to pubs and restaurants, shops and cafes and the beautiful nature reserves not far away. We were able to walk into Savernake forest from the property, about a mile away. Lovely breakfast provided in room so you can eat it anytime to suit. Beautiful, slightly quirky decor with quality equipment. Room refreshed perfectly each day.

Stairs are steep to second floor and there's no lift but it's an old property so not much can be done about that.

Almost everything is wonderful about this hotel. Located in the centre of Marlborough, our room was cosy and facing the back so very quiet. The property has been brilliantly refurbished so the decoration is functional and pleasant. Breakfast is a triumph with plenty of choice. Running hotels remotely can be difficult but this is an example of how it should be done.

Parking in Marlborough seems more difficult than it is.... otherwise wise we should have booked 4 nights instead of 2.

Delicious breakfast included in the room, rooms were very clean with comfy beds, efficient check in service and central location!

Our bathroom was located separately from our room. This was fine as we were made aware prior to booking and it was cheaper as a result. However, because it wasn’t locked it didn’t feel very private, as it was in the corridor we didn’t feel safe leaving our belongings in their etc… in the future I think you should install a code on the door so only the people in the allocated room can use the bathroom to make it truly private.

Very conveniently located in the centre of Marlborough and dog friendly. They provide a dog bed. We were in room 3, which was a bit cramped, but perfectly fine for 2 nights. Bathroom was spacious, comfortable and convenient,with towels, soap, shampoo and conditioner provided. They really made an effort with the breakfast in the room, considering it's non staffed, with overnight oats, fruit bowls, fresh milk, juice and water as well as some prepackaged cakes and a nespresso machine. Also very good breakfast options available in town.

Mattress was very hard, but that's very personal and some might prefer it (like my husband) and styling was peculiar, but again a matter of taste and does not take away from it being a convenient and good place to stay.

Water pressure and the shower were great, and the selection of breakfast snacks. Thank you.

The carpet in the hallway smelled of cat urine! And somebody in a BMW was parked in the front all evening so we couldn’t unpack there and had to carry our bags all the way down the hill. Lastly I was very confused due to the booking.com photos, I was convinced I had booked a room with a bath in the bedroom so was a little disappointed to find it was smaller and not as romantic. However everything was pleasant and we enjoyed our stay.

The decor was very good. Food and drinks provided was very good. The room was immaculate.

The steep stairs without a proper handrail. I felt very insecure when using the stairs. Health and safety issue. I do appreciate that a proper rail would spoil the appearance.At 6ft 3ins and I spent my time worrying that Iwould hit my head on the beams and low doorways. There was no indication when booking that this room was not designed for tall people