The hotel is gorgeous in its glorious setting. The staff at reception and the bar are really helpful and friendly! Wonderful bed and a beautifully decorated, comfortable room. The deluxe room with a view to a grey, gloomy wall for that price... Hmmm The private dining with two main courses I chose but couldn't finish both... Hmmm The worst thing is, that the deposit (pardon me, it's a few thousand pounds!!!), which was taken from my card during check-in, hasn't been returned a month later!... Hmmm.

The deluxe room with a view to a grey, gloomy wall for that price... Hmmm The private dining with two main courses I chose but couldn't finish both... Hmmm The worst thing is, that the deposit (pardon me, it's a few thousand pounds!!!), which was taken from my card during check-in, hasn't been returned a month later!... Hmmm. Do you need more commence?

The house is magnificent and steeped in history. The bedrooms were huge and comfortable with a four poster bed. Loved the guests lounge, the main dining room and the grounds were all breathtaking.

As a couple who like to exercise, we found the gym small and really lacking in equipment. It also smelled awful. The spa was a huge disappointment. We had booked massages and for the price that you pay, the experience was not what you would expect. While the massage itself was excellent, there was zero experience. For example just led to a massage room, undress, put your clothes in a chair and then done. This treatment should be an experience from start to finish. For example, Show you your locker, give you a robe, offer you a tea or a drink after etc. This is my only complaint.:

Old school ambience Helpful staff especially Ben Stone who went way beyond duty to ensure our needs were taken care of

Really long wait for food in the restaurant

Cliveden House is a spectacular property and having the opportunity of staying at such a property is very special. It is a little rough around the edges and not as polished as some high end hotels, but perhaps all the better for it. The lobby, residents lounge, restaurant, staircase and grounds are all very grand. There is even a secret room behind a bookcase door for hotel guests to enjoy complimentary snacks, beer, wine, softdrinks. During the day, tourists arrive and can pay for a tour through the hotel which was mildly annoying when I was relaxing in the lobby. For our March stay that didn't bother me, though I wonder if more annoying in peak season? But don't hesitate. Come stay for a night or 2.

Staff were hit and miss. Some were very welcoming and kind, while the odd person let the team down. One young staff member made out that the Astor Grill was very busy and urged us to book a time that did not suit us. Upon arrival the restaurant had very few patrons and my steak was terrible.

Lovely hotel and enjoyable stay. Nicely decorated bedrooms, beautiful building and grounds, the breakfast was great and the service was brilliant too (very accommodating and we were never told "no" - our waiter Minguel from breakfast particularly stood out as going above and beyond for us- highly professional and friendly). Spa facilities were also exceptional.

Astor food was not great and had a strange collection of dishes on it (e.g. Bao buns and Tataki with fish and chips and burgers on the same menu). Service was good though. Some of the F&B prices are extortionate and sit above what would be expected for a non-London based 5* hotel. 35 pounds for a club sandwich, 7.5 for water and nearly 10 pounds for a bottle of beer is too much. The fee to the National Trust should also be absorbed by the hotel. Passing this on to guests doesn't sit well when spending c.1,500 pounds with the hotel over 2 days.

Cliveden House is packed with history. The present house (it's the third on the site) is mid-19th century and there are portraits and prints everywhere, as well as a terrific book in each bedroom about the history of the house and the people who lived there. The view from the main dining room and the residents' sitting room is stunning, out over the parterre and the huge lawn. The bedrooms are very well equipped. A real bonus is the spa with an indoor and outdoor pool, steam room and two hot tubs. Everything is beautifully presented, the staff are so friendly and helpful and the food is excellent.

nothing. Everything was perfect!

Absolutely wonderful stay. The staff were excellent as was the service. We were given a beautiful room and staff went the extra mile to make our stay comfortable and enjoyable. The spa was great, high quality and relaxing. The afternoon tea, breakfast and dinner in the Astor grill were delicious. And the grounds are so enjoyable to walk around and we were made to feel very welcome by everyone we encountered. Thank you to all the staff for making our stay so special.

Cliveden is stunning- like a mini Blenheim Palace! This was my “ Duchess moment “. Better than expected. Staff were excellent and eager to assist. Breakfast was superb and the dining was a very enjoyable experience. The French Room is stunning. The grounds are unbelievable! Great place to go walking with fantastic rural and river views.

It’s a bit remote from other shops etc.

So beautiful! What an amazing hotel. Staff is super friendly (and funny). Concierge service is great (also the transfers). The room was amazing and cosy. Nice espresso in the room and some free chocolates and nuts. Swimming pool is nice and the bar looks like it's from a movie set (amazing!).

The cooked breakfast (you also have a buffet) was very slow and the eggs were cold and not that great. Shower was warm, but wouldn't get hot. We also wanted to check out 30 minutes later due to a spa appointment (at their own spa) and they could not guarantee us that.

The grounds were beautiful, the food sublime but most importantly, the service was impeccable. This was a birthday weekend and Holly at the spa and Anna / Sam at the dining room really made it an unforgettable one, doing their very best to make it perfect. I’d like to echo again how impressed we were especially with the three named members of staff - they are assets to the hotel and spa and hopefully will be there / promoted for a long time to come. We will hope to see them when we come back in the spring!

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