Location and room

Heating

I liked the room. The decor was a little 'tired' in places but, overall, with the quietness, it could not have been better. It was initially a little bit chilly, but had reached a pleasant ambient temperature (not chilly, but not too hot either) in time for lights out. That temperature was maintained throughout the night, leading to a very good night's sleep. I also liked the staff team. They were polite, friendly and professional.

One of the window's panes was badly cracked, and the cracks did not have any form of protection covering them. Also, these were sash windows, but they could not be opened, because the left hand side with the cracked pane appeared to have been painted shut and the right hand one could be opened a little, but not left to remain open on its own. Neither had its cords intact

I travelled here with my husband as I was one of the cast for the murder mystery and had planned to stay overnight as we had an onward event in Nottingham the following evening. The staff were fabulous and friendly , very informative. The building is historical and could do with a little TLC but this does not spoil the feel of the place. We loved the history behind it and how well laid out everything is for such an old building. Plenty of parking and lovely grounds and walks to be had. We didn't stay for breakfast so couldn't comment but the evening meal was lovely.

Nothing negative to say, would stay again

Excellent service and pleasantly surprised we got an upgraded room on arrival as it was our wedding anniversary. Excellent choice of breakfast which was plentiful and cooked to perfection. Very good value for money. Lovely quiet setting within easy reach of Nottinghams attractions. Declan in particular was very friendly and took pride in his role at the hotel. The room was spotlessly clean and very comfortable with good facilities. Lovely building.

Only recommendation I would make would be remedial attention to detail outside.. cobwebs on windows when looking outside and weeding around the terraced garden and paths. Nothing a coat of paint wouldn't fix in some places.

Beautiful historic building, staff were exceptional. Friendly, helpful. Food very good. Grounds very nice & country park location. Comfy bed. Bar area, gallery & lounge so historic & attractive.

The bedroom, Alexandra room, was tired, bland, bare walls. Worn, grubby carpet, worn out scratched dressing table. We got the feeling that this place is struggling a bit, needs money spending throughout. Many window frames are rotten around the building & weeds, etc in gardens. Sad, really hope someone can invest in it.

Everyone who served me were lovely and super helpful, the bar area was stunning and the bed was super comfortable. We didn't eat here at any point so can't comment on the quality or value but judging by the food I saw other having it looked good.

The shower was terrible, barely any pressure and took ages to heat up. The room in general could have done with some updating (double glazing etc) but it didn't really bother us and we were still warm despite the single glazed window.

Location was beautiful. Hotel is a stunning old building. Bar area was lovely and cosy,with the real fire burning.

My room was exceptionally cold. Heating didn't seem to be working. It was the first week of December when I visited, so was a pretty cold time of year. There was also a large amount of ladybirds around the window of the room,and crawling on the carpet. Surprisingly as it was December. Also,thought my stay was quite expensive,considering it was room only,in which the heating didnt work. Would of been well priced if breakfast was included and a heater.

All the staff were attentive, welcoming, and very approachable. Went to extra lengths to accommodate my requests from my arrival to leaving. The room was clean, fabulous, and not too warm. The bed was very comfortable. Breakfast was beautifully cooked, especially the scrambled eggs. The bathroom was perfect, with plenty of shampoo and shower gel. There is plenty of garden and land to wonder through. I enjoyed reading the book about the history of the local area.

It would have been nice to have Netflix available, and there was no telephone to contact the reception desk if needed. It would be great if the Lodge could have a few copies of the book to sell to visitors should they request it. It was a shame that the arden terrace was closed.

I've stayed here befor it's a lovely place Obviously very old but a beautiful building with lots of history Very staff at breakfast!! Lovely breakfast

The room we stayed in was so noisy There was a wedding which is fine and I've nothing against having a good time but the music was horrendous so noisy even the radiator in the bedroom was vibrating! It was quieter at 11pm so that was good

Booked for one night after taking son to university , wasn't too fussed about location as only one night . Was absolutley stunned when arrived . Exactly what we would have chosen if really looking . Full of character . Good value , lovely food , lovely staff . Will absolutley return when visiting my son . Thank you Bestwood .

Could have done with a rubber shower mat in bath as my my wife has slightly limited mobility , but not a real problem .