Great city centre hotel. We were lucky enough to stay in a recently refurbished room on the 5th floor, which was lovely. Very roomy with two social chairs to sit at, lots of plugs, and charging points next to the bed and great lighting options in the room. Fantastic Air con worked with the unusual option to open a window if preferred. Really nicely furnished bathroom, heated towel rail, great shower over bath. Mattresses were comfy and bedding so crisp. Room included large TV, tea/coffee making facilities, iron and board, hair dryer, safe, luggage stand, hanging rail and the bathroom was fully furbished with lots of handwash, body lotion, shower gel, shampoo and condirioner. Reception Staff were very friendly and the public areas and lift were very clean. There was breakfast served but sadly we didn't partake so cant comment on this option. Would definitely stay again, especially if we had the same room or one on the upper floors! 😊

The bed was actually great as it was huge as it was two large singles pushed together (obviously making the room a twin option also) BUT with the room having being brilliantly refurbished I'd have hoped that a least new divan base(s) would have been purchased as they were squeaking and felt well used! One final point was that the corridor sensor lights could have done with being more reactive as we were halfway down the corridor before they triggered on.

Started with a slight negative but overall quite impressed, fantastic location. The first 'upgraded' room had an off drain smell in the bathroom we asked to be moved which was handled very well but we had to ask for a refund of the room upgrade fee when we left. We thought it was excellent value especially with the included breakfast in nice light conservatory dining area, the staff were really nice and we thought seemed genuinely keen to help with any issues especially the receptionist who helped us move room. We liked being on the 4th floor as there was less road noise, we had a great view! The hotel is being upgraded and rebranded later in 2025.

Stay was great, we were only in the city for 1 night for a show. Central to city centre & used Q car park, which was fab. Check in was friendly & prompt. Room was bigger than expected. The bed was unbelievably comfortable, had great sleep & room temperature was comfortable. Glad windows opened, so could let in fresh air. There was building work we were not aware of, which although did not start until 9am did take the edge of our lay in. Tea & coffee facilities with Yorkshire tea & plenty of milks. Normally hotels use awful tea & you never get enough milks. I would recommend & I’d stay here again.

1. Room The spacious, modern room combined minimalist luxury with a cozy feel, featuring a comfortable king-sized bed and stunning city views through floor-to-ceiling windows. Smart controls for lighting and curtains, plus a lavish bathroom with a rain shower and soaking tub, elevated the experience. 2. Location Nestled in the city’s heart, the hotel offered easy access to major attractions, restaurants, and public transport. The vibrant, safe neighborhood was perfect for exploring cultural landmarks and trendy spots day or night. 3. Staff The warm and professional staff provided personalized recommendations and remembered details such as my preferred type of towel. The concierge service was exceptional, securing last-minute reservations, Vicky and her colleagues were particularly helpful. 4. Housekeeping Housekeeping delivered spotless rooms and thorough daily cleaning without disrupting my schedule. 5. Customer Help Desk The help desk quickly resolved a billing issue and offered detailed city navigation tips. Accessibility via phone, email, and the hotel’s app, with follow-up checks, ensured satisfaction. 6. Breakfast The extensive breakfast buffet featured fresh, locally sourced fruits, pastries, and made-to-order eggs in a bright dining area. Attentive staff kept coffee flowing and plates cleared promptly.

1. Room The Wi-Fi was sometimes inconsistent, particularly in the evenings, which disrupted streaming and remote work. There was not enough space on the desk to set up a laptop and documents. 2. Location None. 3. Staff None. 4. Housekeeping Very good, however, paying more attention to detail could further improve an already strong service. 5. Customer Help Desk None. 6. Breakfast None.

1. Room The spacious, modern room combined minimalist luxury with a cozy feel, featuring a comfortable king-sized bed and stunning city views through floor-to-ceiling windows. Smart controls for lighting and curtains, plus a lavish bathroom with a rain shower and soaking tub, elevated the experience. A complimentary minibar with local snacks added a thoughtful touch. 2. Location Nestled in the city’s heart, the hotel offered easy access to major attractions, restaurants, and public transport. The vibrant, safe neighborhood was perfect for exploring cultural landmarks and trendy spots day or night. 3. Staff The warm and professional staff provided personalized recommendations and remembered details such as my preferred type of towel. The concierge service was exceptional, securing last-minute restaurant reservations, Vicky and her colleagues were particularly helpful. 4. Housekeeping Housekeeping delivered spotless rooms and thorough daily cleaning without disrupting my schedule. 5. Customer Help Desk The help desk quickly resolved a billing issue and offered detailed city navigation tips. Accessibility via phone, email, and the hotel’s app, with follow-up checks, ensured satisfaction. 6. Breakfast The extensive breakfast buffet featured fresh, locally sourced fruits, pastries, and made-to-order eggs in a bright dining area. Attentive staff kept coffee flowing and plates cleared promptly.

1. Room The Wi-Fi was sometimes inconsistent, particularly in the evenings, which disrupted streaming and remote work. There was not enough space on the desk to set up a laptop and documents. 2. Location None. 3. Staff None. 4. Housekeeping Very good, however, paying more attention to detail could further improve an already strong service. 5. Customer Help Desk None. 6. Breakfast None.

Liked being up higher in the hotel as it was so much quieter. Staff were exceptionally friendly and there was parking on site. The lady who was in the breakfast room this morning is always lovely. Hotel seems a lot fresher since it has changed hands. Bed was oh so comfortable.

The shower door didn't seem very secure, room I had originally booked was accessible with a wet room but was asked if I would accept the shower with a slight step, this was fine but the shower door didn't seem to close properly with a big gap underneath it, was wary of using it-so I didn't. Bed connector wasn't connected and was hanging down over the base, had a very sharp edge which could be dangerous if someone walked by the bed in the dark.

Breakfast was very good, and the staff were very helpful and friendly. The hotel was having some work done at the time we were there. But that really did not affect the running of the hotel. Even the workmen were helpful and friendly as I was in a wheelchair. All round we would recommend this hotel to others. It is convenient for the city centre and if you wanted to take buses or trams.

The cost of the car parking at £17.50 a night is really quiet a lot to pay. We were in Nottingham for a wedding along with a lot of other family and friends who were in a range of different hotels that had no charge for parking or a very small amount of money.

The newly renovated room on the fifth floor was lovely. Decorated to a high standard, clean, spacious, and with everything I might need. I loved the room and would happily stay there again. As with every other time I’ve stayed, the staff are always polite, professional, and welcoming.

Only having one working lift made for very long wait times, and the lift doors seemed to not close very smoothly, which is a little disconcerting. I also couldn’t make the temperature control in the room work, or it was simply not working at all. It was very hot and stuffy, even with the windows open, and that obviously meant there was a lot of outside noise through the night too.

We stayed here to attend my daughter's graduation. We booked a parking space at the time of booking, in the small undercover car park right by reception. Check in was quick and staff were friendly. We were on the 6th floor and rooms were very quiet. Our rooms were clean and comfortable. We all commented on how comfortable the beds were, to the point that I'm going to order the same mattress now I'm home. Breakfast was buffet & ok for the price. All the staff we came into contact with were very friendly and efficient.

The water pressure was poor so trying to wash long hair took a while.

Our room was a good size and newly refurbished, it looked and smelt brand new. We enjoyed the little packets of biscuits. Breakfast was good, the staff were friendly. The perfect location for The Theatre Royal and Royal Concert Hall.

The bed and pillows were too firm, I kept getting pins and needles in my hands/fingers (something I suffer with). I struggled to have a shower in the bath. There was one handle on the wall near the front of the bath but there needed to be one on the back wall above the dials.