- Excellent location on the promenade, with full sea view. 10 mins from the centre where all bars and cafes are located. - Friendly and helpful staff - amazing views - we’ve got a room with partly sea view and were upgraded to full sea view - it’s the view you want to wake up for - Set of complimentary drinks and snacks came in very handy. Nothing beats the tea in a windy evening - The bed was super comfortable and sheets and clean and crunchy as snow - it’s very beautiful and stylish, with Agatha Christie books vibe

- The street might be noisy if you sleep with windows open. We left them open for a day and slept with closed windows, worked great

The room was nice and cozy. There was also netflix, youtube, prime on the TV which was really nice to have in the evenings. The staff were really friendly. There was a great selection of food for the breakfast. I only stayed in the restaurant once, but the food was delicious.

No change of towels when room was cleaned. The place was also really packed, so some mornings depending on when I went down for breakfast there were no tables available which I’ve never come across before. My reservation for the one evening I had dinner in the restaurant also went missing or was never recorded, so a table had to be cleared in a separate area from everyone else. The staff were fantastic though and always always tried to make it right when something went wrong.

We had a truly wonderful stay at this hotel! The breakfast was outstanding, with a wide selection of delicious options, all of the highest quality. The staff were attentive and made sure each morning started perfectly. The location was just as impressive – perfectly positioned for both convenience and exploring the area. An exceptional experience, and I would gladly return!

Everything was good..

I had the room used to advertise the property and the views and comfort were as I had hoped. The staff were very friendly and helpful. Fairly central to the areas that interested me.

As it is the end of the season I felt that the hotel was slightly understaffed. The receptionist had to also wait on the tables for breakfast , answer the phone and apart from one chef had to cope with everything downstairs. However they were unfailingly helpful and friendly Would definitely return off season though

Great Location on the seafront next to a reasonably priced car-park. The room was very comfortable and clean and looked like it had recently been redecorated. It was very reasonably priced including a very delicious breakfast which they agreed to cook for us despite us being a bit late down for breakfast- they couldn’t do enough for us and made us feel very welcome.

The main door is locked at 9.30-10pm and there are instructions to get in with an electronic key fob but our key didn’t have one so we had to ring the number to ask someone to let us in which felt like we were disturbing someone. They were very polite and in no way made it feel like it was an annoyance, that’s just how I felt. luckily some other guests were going out and let us in so I don’t know how long we might have waited but I’m sure it would not have been long?! Also it would be really helpful to have breakfast times in the room as I completely forgot what the receptionist said (my fault I know :) )

The location is good and the premises has a good appearance, neat and tidy. We were greeted cheerfully by the receptionist who explained the layout of the facilities and confirmed our booking fee.

The bedroom is small and compact. The comfortable bed dominates the room and can only be entered on one side. The adjoining bathroom is a good size and contains everything we needed for our stay.

It was a beautiful cosy hotel and nice helpful staff.

We were last minute moved from The Bleah Club to another hotel, The Hotel Penzance (so my ratings and comments is for the Penzance hotel). It was way tucked on top of a Hill ( nightmare to walk with no car), very close to the train station. The heating was not working, they managed to get room heating working but the bathroom radiator was cold as ice and the flooring too!!! No slippers provided for this inconvenience.

Good breakfast buffet, though the eggs tended to be on the cool side. Lots of choice with fresh fruit. Lovely room in beachy colors. Huge windows overlooking the sea and lots of sunshine. Beautiful views. One window did not open. Small but full bathroom. Amazing snacks in each room. Good blackout curtains. Take the very fun open top bus to other spots to the West. Sennen Cove was spectacular.

The room overlooked a busy road, though it did quiet down later at night. A portable fan did allow for white noise that helped.

Staff were all lovely and helpful. We had breakfast here each morning which was excellent. The family room was perfect for us as there were 2 bedrooms. Great location right by the sea, amusements next door for rainy spells and we managed to find a place to park the car for free on the road close by.

The WiFi didn’t work for the majority of our stay but was fixed on the last day.

The staff were exceptionally pleasant, friendly and helpful and the service was first class. A special note should be made of the manager who was the most helpful and accommodating and could not have done more to make the visit to the hotel first class.

Although not a problem the shower in room 8 worked very well but was a tight squeeze to enter and leave for someone with a slightly large tummy. The metal seats in the dining area left and interesting pattern on ones posterior.