Comfortable bed, spacious, well-equipped room with a fantastic sea view. (Premium Deluxe Room). The friendly, good-humoured and helpful Front of House staff. Impressive whisky collection.

While breakfast was good, there were lapses/errors in service and occasionally they ran out of basics (eg no yogurt). While dining was fairly good, the dining menu was a little limited and did not change (menu changes monthly). This is fine for tour groups who pass through for a night, but maybe less so for guests staying for a few nights. Serving staff were mostly attentive and friendly. Overall we did have a lovely time, and note that our stay was somewhat out of season, and perhaps all of this is different at busier times of the year.

The property is spectacular. The view from the dining and lounge rooms is unbelievable. Both nights we had a lovely happy hour in the room off of the lobby with a wood burning fireplace going, sitting in the window, looking out at the water--it was lovely. The staff were all very friendly and accommodating. The food was excellent. The room was lovely with great amenities and an updated bathroom. With onsite parking, it was easy to go out and explore Skye. It was also a short, pleasant walk into Portree. We really felt at home in this hotel.

The WiFi was not the best, and the rooms are a bit small--but very cozy.

This was the highlight stay of my son and husbands recent Scotland trip, the accommodation was outstanding and did not disappoint after much research prior to their trip. They enjoyed late afternoon drinks on the lawn enjoying the fantastic view and strolling into the pub in town. Room was great as my husband was travelling with our son I message the hotel to see if they could split the King bed they confirmed almost immediately and it was done when they arrived. The breakfast WOW WOW WOW pancakes and eggs Benedict were sensational. I would highly recommend Cuillin Hotel

Leaving best stay in Scotland

The friendly staff, especially Arron, who is in the restaurant department. He made us felt very welcomed the moment we arrived, late and at dinner time. We met him again at breakfast over 2 days. He would check in on our plans for the day and gave us useful tips. He makes us feel like meeting an old friend, taking care of us at breakfast table; always professional and helpful. He definitely made the difference at this hotel. We will miss him and he is definitely a valuable staff of the hotel. Thanks Arron!

Nothing.

Communication prior to our arrival. very accomodating, informing and higg service standards. best part! they invited us for the Chirstmas celebration with keltic dance ... what an experience!! Oliver, the bar-men/ magician is outstanding! His knowledge in comination with his hospitality is unbeatable. The hotel should be very aware of this asset! In general huge tumbs up to all of the team. made the difference

none ... loved it all! With special thanks to the staff that delivers outstanding services. keep it up G's!

Staff was wonderful. They went above and beyond to make our stay pleasant. They changed our original rooms when they found out that we were unable to deal with stairs and added a second mattress topper when we explained we were experiencing difficulties with hard mattresses at other hotels. Rooms were nicely sized and I even had a partial view of the harbor.

Considering the cost of the rooms, I guess I expected everything to be in working order. The TV was malfunctioning to the point that we had to switch off the power at the wall to keep it turned off at night. The bathroom toilet seat was crooked and the bathroom floor was very slippery if you stepped off of the bath mat. No exhaust fan, so the floors remained wet after cleaning unless you opened the windows. If you opened the windows, bees would come in. Tv and toilet were promptly repaired once reported. There were also drip marks on the wall where it appeared that a leak had occurred.

This hotel went above and beyond in every capacity during my stay! From the receptionist, to the bar tenders and wait staff, everyone was kind and helpful with exceptional service. They do all the little things that make your stay feel luxurious! Loved everything about my stay at this little slice of paradise on the Isle of Skye. Thank you so much!!!

Arrival and welcome was warm and friendly the receptionist insisted on helping carry the heavy suitcases up to the room, AND we were given a complementary upgrade to a bigger room. The room was fantastic with a perfect view over the harbour. Huge, comfortable bed and gigantic bathroom. There was a party until 2 am on our first night , just below our room, and we were worried it would keep us awake, but we heard absolutely nothing. We found a 3km (3 mile?) walking circuit around the coast and the hills leaving from the hotel, which we really enjoyed. Breakfast was excellent and every single one of the service staff were friendly helpful and professional

Our dinner in the View restaurant was not up to the price and the fabulous setting. My slow cooked beef shin, which I was so looking forward to, had been shredded and then packed together in some kind of cylindrical shape (weird), and was way too salty. The salmon was fine but not the best we had on Skye. Either the chef had a bad day or she needs an upgrade

The hotel is excellent, really beautifully done inside, and the most fantastic views outside. It is set in fantastic grounds with only a 10 min walk into Portree. Staff were so attentive and friendly. Ate in the restaurant on the evening and food and wine were amazing, and a fair price. Breakfast was cooked to Perfection with a “to die for” view from our breakfast table across Portree harbour.

Nothing

The quality is very high for the price. The room is extremely spacious, perfectly clean, with huge bathroom (which actually includes a bath). The bed is SO large and comfortable we did not want to leave it. The view from the dining room is an experience in itself. Above all, all the staff was friendly and seemed happy.

The heavy perfume scent in the hallways (we are on the sensitive side). Breakfast could include more vegan / gluten free option.